Question Internet Dropping every couple of minutes for a short amount of time.

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Cianheena

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May 2, 2019
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10,510
Hi guys,

Looking for a bit of help here. I have a custom built PC and as the title says I am dropping connection every couple of minutes for a few seconds.

Basically, I am using my PC as normal. Ran into some issues recently because of older hardware and was wondering if newer Motherboard drivers would fix it. I installed a motherboard driver for my network adapter. (Didn't think twice about it and regret my decision) but since I have done that I am running into this issue. The Dropped connections aren't noticeable if I am using anything normally. Like when I am talking with my friends on discord, Don't notice it dropping connection. Where I do notice it is when I am playing a game called Escape from Tarkov. For some reason if the game notices a disconnect at any time, It doesn't retry connecting for 40 seconds. This is making my load times a lot longer than they should be.

I have tried rolling back every single network driver, I have turned off any energy saving settings on my network settings and nothing seems to be working. I flushed my IPconfig and everything like that and at the minute I am stumped.

I have attached some snips of my build, Network adapter and the errors I am getting in the logs for tarkov.

Any help or suggestions would be massive.

https://imgur.com/a/yLNWchl

https://imgur.com/a/wOiJZmJ

https://imgur.com/a/JxneVm5
 
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Try a much simpler test.
Open a CMD windows and leave a constant ping run to the router IP address. Generally you never see a issue here and most times it is something like a bad cable.

If this is fine let a ping run to 8.8.8.8. Issues here generally mean your internet connection is dropping
 
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bill001g said:
Try a much simpler test.
Open a CMD windows and leave a constant ping run to the router IP address. Generally you never see a issue here and most times it is something like a bad cable.

If this is fine let a ping run to 8.8.8.8. Issues here generally mean your internet connection is dropping
Click to expand...
Just run both tests. I got a reply every time without dropping, Except the time jumped up every 10-15 attempts. To the router IP it was always less than 1ms and then a sudden jump to 100+ but never higher than 130ms

To 8.8.8.8. it did the same except it was roughly every 8-10 replies that the time jumped up to anywhere from 50ms to 150ms
 
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Cianheena said:
Just run both tests. I got a reply every time without dropping, Except the time jumped up every 10-15 attempts. To the router IP it was always less than 1ms and then a sudden jump to 100+ but never higher than 130ms

To 8.8.8.8. it did the same except it was roughly every 8-10 replies that the time jumped up to anywhere from 50ms to 150ms
Click to expand...
To add to this, It was on average around 6/7ms when it wasn't jumping up
 
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So I will assume you are using wifi. Only something very strange would cause a latency spike using ethernet.....something like a cpu scheduling issue.

Key here is your mention of DNS issues.

There are 2 major issue with the default DNS configuration. It will use your router to cache DNS results it gets from your ISP DNS server. Both those tend to have issues.

Best to use 8.8.8.8 or 1.1.1.1. You want to set these in the IPv4 dns settings. while you are in there you might as well set it to use encrypted DNS and disable IPv6 support.
 
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