Question Internet/ethernet problems.

louisfawk · Apr 16, 2024

so i have my wifi connected through ethernet but i get errors when i try to install stuff and windows updates.

https://imgur.com/a/jS4ri2W

View: https://imgur.com/a/jS4ri2W

https://imgur.com/a/gvRW89k

View: https://imgur.com/a/gvRW89k

DaleH · Apr 16, 2024

louisfawk said:
so i have my wifi connected through ethernet but i get errors when i try to install stuff and windows updates.

https://imgur.com/a/jS4ri2W

View: https://imgur.com/a/jS4ri2W

https://imgur.com/a/gvRW89k

View: https://imgur.com/a/gvRW89k

What was the results when you selected 'get more detailsl'

louisfawk · Apr 16, 2024

DaleH said:
What was the results when you selected 'get more detailsl'

i fixed that but its my internet because whenever i try install anything i get errors a bout no internet connection but i have my ethernet plugged in?

louisfawk · Apr 17, 2024

kanewolf · Apr 17, 2024

louisfawk said:
i fixed that but its my internet because whenever i try install anything i get errors a bout no internet connection but i have my ethernet plugged in?

A virus could cause those symptoms. Have you scanned for them?

Open a cmd.exe window and run ipconfig.exe /all capture the text and post the results.

louisfawk · Apr 17, 2024

kanewolf said:
A virus could cause those symptoms. Have you scanned for them?

Open a cmd.exe window and run ipconfig.exe /all capture the text and post the results.

its a fresh windows
Microsoft Windows [Version 10.0.22631.2861]
(c) Microsoft Corporation. All rights reserved.

C:\Users\binks> ipconfig.exe /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-TT22EEA
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : broadband

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . : broadband
Description . . . . . . . . . . . : Intel(R) Ethernet Controller (3) I225-V
Physical Address. . . . . . . . . : E8-9C-25-C3-91-ED
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2362:982a:2f04:e166%17(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.63(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 17 April 2024 03:57:43 PM
Lease Expires . . . . . . . . . . : 24 May 2160 10:31:37 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 166239269
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2D-B0-53-0F-E8-9C-25-C3-91-ED
DNS Servers . . . . . . . . . . . : fe80::d635:1dff:fe7c:f2db%17
8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled
Connection-specific DNS Suffix Search List :
broadband

Wireless LAN adapter WiFi:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : broadband
Description . . . . . . . . . . . : MediaTek Wi-Fi 6E MT7922 (RZ616) 160MHz Wireless LAN Card
Physical Address. . . . . . . . . : 74-97-79-FF-98-A5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 76-97-79-FF-B8-85
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : 76-97-79-FF-A8-95
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

C:\Users\binks>~

kanewolf · Apr 17, 2024

louisfawk said:
its a fresh windows
Microsoft Windows [Version 10.0.22631.2861]
(c) Microsoft Corporation. All rights reserved.

C:\Users\binks> ipconfig.exe /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-TT22EEA
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : broadband

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . : broadband
Description . . . . . . . . . . . : Intel(R) Ethernet Controller (3) I225-V
Physical Address. . . . . . . . . : E8-9C-25-C3-91-ED
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2362:982a:2f04:e166%17(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.63(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 17 April 2024 03:57:43 PM
Lease Expires . . . . . . . . . . : 24 May 2160 10:31:37 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 166239269
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2D-B0-53-0F-E8-9C-25-C3-91-ED
DNS Servers . . . . . . . . . . . : fe80::d635:1dff:fe7c:f2db%17
8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled
Connection-specific DNS Suffix Search List :
broadband

Wireless LAN adapter WiFi:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : broadband
Description . . . . . . . . . . . : MediaTek Wi-Fi 6E MT7922 (RZ616) 160MHz Wireless LAN Card
Physical Address. . . . . . . . . : 74-97-79-FF-98-A5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 76-97-79-FF-B8-85
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : 76-97-79-FF-A8-95
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

C:\Users\binks>~

To simplify things, I would recommend that disable IPv6 in your ethernet adapater properties. That might fix it, or it might not. But it does simplify things.
It is interesting that the first DNS server you have is an IPv6 address. Disabling IPv6 will eliminate that.

louisfawk · Apr 17, 2024

kanewolf said:
To simplify things, I would recommend that disable IPv6 in your ethernet adapater properties. That might fix it, or it might not. But it does simplify things.
It is interesting that the first DNS server you have is an IPv6 address. Disabling IPv6 will eliminate that.

should i restart my pc after?

louisfawk · Apr 17, 2024

kanewolf said:
To simplify things, I would recommend that disable IPv6 in your ethernet adapater properties. That might fix it, or it might not. But it does simplify things.
It is interesting that the first DNS server you have is an IPv6 address. Disabling IPv6 will eliminate that.

still didnt fix it i still get the errors

kanewolf · Apr 17, 2024

louisfawk said:
still didnt fix it i still get the errors

You say this is a "fresh windows" install. Where did you get the installation files ?
If you got the install from anywhere except Microsoft.com you could still have malware/virus.
Have you scanned for malware/virus ?

louisfawk · Apr 17, 2024

kanewolf said:
You say this is a "fresh windows" install. Where did you get the installation files ?
If you got the install from anywhere except Microsoft.com you could still have malware/virus.
Have you scanned for malware/virus ?

got it from microsoft yes

louisfawk · Apr 17, 2024

kanewolf said:
You say this is a "fresh windows" install. Where did you get the installation files ?
If you got the install from anywhere except Microsoft.com you could still have malware/virus.
Have you scanned for malware/virus ?

i haver scanned for malware and virus

kanewolf · Apr 17, 2024

louisfawk said:
got it from microsoft yes

Which specific software fails ?

louisfawk · Apr 17, 2024

kanewolf said:
Which specific software fails ?

icue, amd windows update

louisfawk · Apr 17, 2024

https://imgur.com/a/l3auL2f

View: https://imgur.com/a/l3auL2f

kanewolf · Apr 17, 2024

Can you get to the download for iCUE manually -- https://www.corsair.com/us/en/s/downloads

kanewolf · Apr 17, 2024

louisfawk said:
https://imgur.com/a/l3auL2f

View: https://imgur.com/a/l3auL2f

What do you get if you click on "open logs" ?

louisfawk · Apr 17, 2024

2024-04-17_16:32:44 Checking user locale: en-GB.
2024-04-17_16:32:44 Locale 'en-GB' wasn't found.
2024-04-17_16:32:44 Checking user locale: en-US.
2024-04-17_16:32:44 Setting user preffered language: en-US.
2024-04-17_16:32:45 Failed to read and parse installer embedded payload
2024-04-17_16:33:35 Won't get meta, invalid repo path provided: https://www3.corsair.com/software/CUE_V5/public/modules/
2024-04-17_16:34:29 Failed to get mpid value
2024-04-17_16:34:29 No metadata ready for: https://www3.corsair.com/software/CUE_V5/public/modules/
2024-04-17_16:34:29 Invalid repositories provided, or no internet connection.

kanewolf said:
What do you get if you click on "open logs" ?

louisfawk · Apr 17, 2024

kanewolf said:
Can you get to the download for iCUE manually -- https://www.corsair.com/us/en/s/downloads

im on it.

kanewolf · Apr 17, 2024

louisfawk said:
2024-04-17_16:32:44 Checking user locale: en-GB.
2024-04-17_16:32:44 Locale 'en-GB' wasn't found.
2024-04-17_16:32:44 Checking user locale: en-US.
2024-04-17_16:32:44 Setting user preffered language: en-US.
2024-04-17_16:32:45 Failed to read and parse installer embedded payload
2024-04-17_16:33:35 Won't get meta, invalid repo path provided: https://www3.corsair.com/software/CUE_V5/public/modules/
2024-04-17_16:34:29 Failed to get mpid value
2024-04-17_16:34:29 No metadata ready for: https://www3.corsair.com/software/CUE_V5/public/modules/
2024-04-17_16:34:29 Invalid repositories provided, or no internet connection.

The URL listed -- https://www3.corsair.com/software/CUE_V5/public/modules/ If you open that in a browser do you get a blank page with "Not a file" ?

louisfawk · Apr 17, 2024

kanewolf said:
The URL listed -- https://www3.corsair.com/software/CUE_V5/public/modules/ If you open that in a browser do you get a blank page with "Not a file" ?

yes

kanewolf · Apr 17, 2024

louisfawk said:
yes

If that is the case, I don't think your problem is a network problem. I think the error message is misleading.
IS it possible the time on your PC is VERY wrong? That can mess up https:// access.
Here is an article on windows update that shows the URLs that need to be accessible -- https://learn.microsoft.com/en-us/p...nd-2008/cc708605(v=ws.10)?redirectedfrom=MSDN You should be able to verify that you can get to them by using a cmd.exe windows with the nslookup.exe -- remember to remove the http part of the of the URL to do an nslookup

louisfawk · Apr 17, 2024

kanewolf said:
If that is the case, I don't think your problem is a network problem. I think the error message is misleading.
IS it possible the time on your PC is VERY wrong? That can mess up https:// access.
Here is an article on windows update that shows the URLs that need to be accessible -- https://learn.microsoft.com/en-us/p...nd-2008/cc708605(v=ws.10)?redirectedfrom=MSDN You should be able to verify that you can get to them by using a cmd.exe windows with the nslookup.exe -- remember to remove the http part of the of the URL to do an nslookup

I dont understand how to do that with firewall

kanewolf · Apr 17, 2024

louisfawk said:
I dont understand how to do that with firewall

Do you believe you have a firewall that is blocking?
If it is local to the host, temporarily disable it. That will eliminate it as a problem. It is UNLIKELY that a firewall is your problem.

As I said, is the time correct on your PC ?

louisfawk · Apr 17, 2024

kanewolf said:
Do you believe you have a firewall that is blocking?
If it is local to the host, temporarily disable it. That will eliminate it as a problem. It is UNLIKELY that a firewall is your problem.

As I said, is the time correct on your PC ?

yes time is correct

Question Internet/ethernet problems.

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