Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
"Johnothan Jones" wrote:
>
>
> "Ronnie Vernon MVP" wrote:
>
> > Johnothan Jones wrote:
> > > "Johnothan Jones" wrote:
> > >
> > >>
> > >>
> > >> "Ronnie Vernon MVP" wrote:
> > >>
> > >>> cameliabelle wrote:
> > >>>> Recently nternet Explorer sends a message saying it has
> > >>>> enclountered a
> > >>>> problem then closes down whatever prog I am using. I use XP
> > >>>> Home
> > >>>> Edition SP1. and IE 6.00...........It is driving me nuts
))))
> > >>>
> > >>> You need to perform some basic troubleshooting steps so we have
> > >>> something to
> > >>> go on.
> > >>>
> > >>> 1. Go to Start/Run and type: eventvwr.msc and press OK. This
> > >>> will open
> > >>> the Event Viewer. Click the Applications item on the left side. On
> > >>> the right
> > >>> side, look for any "X" error messages that may be displayed. Double
> > >>> click
> > >>> the error entry to see the details. The specific module causing the
> > >>> error
> > >>> will be shown there. You can click the Copy icon in the details
> > >>> dialog box
> > >>> to copy the entire details of the error to the clipboard and paste
> > >>> it into a
> > >>> reply here.
> > >>>
> > >>> 2. Go to Start/Run and type: msinfo32 and press OK. Click on
> > >>> Components/Problem Devices to see any hardware that may be having
> > >>> problems.
> > >>> Click on Software Environment/Windows Error Reporting to see any
> > >>> possible
> > >>> conflicts and or error messages.
> > >>> --
> > >>>
> > >>> Ronnie Vernon
> > >>> Microsoft MVP
> > >>> Windows Shell/User
> > >>>
> > >>> In memory of our dear friend, MVP Alex Nichol
> > >>> http://www.dts-l.org/
> > >>>
> > >>> I have been having the same problems as well. I conducted a
> > >>> complete installation of Win XP from scratch and went through step
> > >>> by step on all the updates etc. I checked the event viewer and
> > >>> here is what the most recent error was:
> > >>
> > >> Event Type: Error
> > >> Event Source: Application Error
> > >> Event Category: None
> > >> Event ID: 1001
> > >> Date: 5/28/2005
> > >> Time: 12:31:23 PM
> > >> User: N/A
> > >> Computer: JOHNOTHA-CDD681
> > >> Description:
> > >> Fault bucket 144650901.
> > >>
> > >> For more information, see Help and Support Center at
> > >> http://go.microsoft.com/fwlink/events.asp.
> > >> Data:
> > >> 0000: 42 75 63 6b 65 74 3a 20 Bucket:
> > >> 0008: 31 34 34 36 35 30 39 30 14465090
> > >> 0010: 31 0d 0a 1..
> > >>
> > >> I also get errors with Macromedia Flash Player causing IE to close.
> > >> I've
> > >> reinstalled that add-on repeatedly and to no avail.
> > >
> > > Here's another error which just happened and closed IE.
> > >
> > > Event Type: Error
> > > Event Source: Application Error
> > > Event Category: None
> > > Event ID: 1000
> > > Date: 5/28/2005
> > > Time: 12:53:12 PM
> > > User: N/A
> > > Computer: JOHNOTHA-CDD681
> > > Description:
> > > Faulting application iexplore.exe, version 6.0.2900.2180, faulting
> > > module
> > > kernel32.dll, version 5.1.2600.2180, fault address 0x0000979d.
> > >
> > > For more information, see Help and Support Center at
> > > http://go.microsoft.com/fwlink/events.asp.
> > > Data:
> > > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > > 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> > > 0010: 75 72 65 20 20 69 65 78 ure iex
> > > 0018: 70 6c 6f 72 65 2e 65 78 plore.ex
> > > 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
> > > 0028: 30 30 2e 32 31 38 30 20 00.2180
> > > 0030: 69 6e 20 6b 65 72 6e 65 in kerne
> > > 0038: 6c 33 32 2e 64 6c 6c 20 l32.dll
> > > 0040: 35 2e 31 2e 32 36 30 30 5.1.2600
> > > 0048: 2e 32 31 38 30 20 61 74 .2180 at
> > > 0050: 20 6f 66 66 73 65 74 20 offset
> > > 0058: 30 30 30 30 39 37 39 64 0000979d
> > > 0060: 0d 0a ..
> > >
> > > It also happens when trying to use Windows Media Player 10
> >
> > See the following website for a description and explanation of what may be
> > causing these errors. Click the "Related knowledgebase articles" menu at the
> > bottom of the page for links to application specific fixes.
> >
> > Events & Errors Help: Application Error: 1001:
> >
http://www.microsoft.com/technet/support/ee/result.aspx?EvtSrc=Application+Error&EvtID=1001&ProdName=Windows+Operating+System&LCID=1033&ProdVer=5.2
> >
> > --
> >
> > Ronnie Vernon
> > Microsoft MVP
> > Windows Shell/User
> >
> > In memory of our dear friend, MVP Alex Nichol
> > http://www.dts-l.org/
> >
> > Ronnie.
> Thanks for you assistance. However, I looked through the various links at
> the bottom of your link looking for a fix. I did adjust the automatic updater
> but after attempting to start a game I play it crashed with the following
> event log:
>
> Event Type: Error
> Event Source: Application Error
> Event Category: None
> Event ID: 1000
> Date: 5/28/2005
> Time: 3:35:13 PM
> User: N/A
> Computer: JOHNOTHA-CDD681
> Description:
> Faulting application launchpad.exe, version 0.0.0.0, faulting module
> flash.ocx, version 7.0.19.0, fault address 0x000188c0.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 41 70 70 6c 69 63 61 74 Applicat
> 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> 0010: 75 72 65 20 20 6c 61 75 ure lau
> 0018: 6e 63 68 70 61 64 2e 65 nchpad.e
> 0020: 78 65 20 30 2e 30 2e 30 xe 0.0.0
> 0028: 2e 30 20 69 6e 20 66 6c .0 in fl
> 0030: 61 73 68 2e 6f 63 78 20 ash.ocx
> 0038: 37 2e 30 2e 31 39 2e 30 7.0.19.0
> 0040: 20 61 74 20 6f 66 66 73 at offs
> 0048: 65 74 20 30 30 30 31 38 et 00018
> 0050: 38 63 30 0d 0a 8c0..
>
> I hope we can sort this since the frustration is way over the top at this
> point. I've been plagued with these problems for past 2 weeks. I've replaced
> my MB twice thinking it was a hardware problem and reformatted my hard drive
> 3 times with clean installs of Win XP.
> Thanks for your help!!
This client crash just occurred:
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/28/2005
Time: 4:32:41 PM
User: N/A
Computer: JOHNOTHA-CDD681
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
urlmon.dll, version 6.0.2900.2627, fault address 0x00039086.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 75 72 6c 6d 6f in urlmo
0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
0040: 30 2e 32 39 30 30 2e 32 0.2900.2
0048: 36 32 37 20 61 74 20 6f 627 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 33 39 30 38 36 0d 0a 039086..
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