To clear up any doubts, I am using a different computer to write this message.
Ok, to start from the beginning, 2 days ago I had had enough of feeling insecure behind windows firewall and decided to go for ZoneAlarm basic. We had also had a previous issue before hand with certain firewalls refusing to work and causing random shutdowns, faulty start ups, and various error messages.
(dont worry this isnt ask you to be an expert on ZoneAlarm, just giving some background info first)
I downloaded ZoneAlarm on a seperate computer, put it on pendrive, and copied onto said computer. I double clicked. Install went fine and dandy, only right at the end of its setup, when it checks your browsers to allow them access to the net, it had an error; something about a TrueVector service, not being able to log into it and that i should go onto my task manager end this TrueVector service and restart ZoneAlarm. Upon looking in taskmanager there is no TrueVector to be seen under processes nor applications. And when trying to restart ZoneAlarm, an error saying a certain .dll file, could not be found.
Before or after this had happened, everything was asumed in working order and A-ok, and so the computer was left (shutdown ofcourse) overnight.
We start up the computer the next day...ZoneAlarm isnt loaded. When trying to open it, it mentions the .dll file not ebing found again, and upon attempting to reinstall, it mentions the TrueVector service again. And here comes the problem: browsers dont work.
MSN, Yahoo, and internet applications work fine, but the BT yahoo browser, IE (5 i think) didnt work. So i did what i could, and had a tinker around, to no avail.
I played with windows firewall settings, internet settings, browser settings. Nothing.
The first thing that pops into the head when you think of what had changed overnight was ZoneAlarm. As much as i wanted to dismiss that it could be the source of the problem as the application itself wasnt running, it was the only semi-logical explanation. I tried inserting the missing .dll file seperately from the extracted folders and still nothing worked on ZoneAlarm.
The only other possibility could have been the old firewall files i had deleted the night before, but again as they were faulty already, and had been rarely used, it seems unprobable.
Looking through windows error logs, looking through every single files, every single folder, every single tick box and setting, nothing made it work. But we know what windows is like eh? it has a tendency to just shut things down stop em happening or whatever as it pleases, because it didnt like something... and not tell you.
Thinking about it more closely and asuming that something did go awry in the ZoneAlarm setup, it occurred that the initial error was during its anaylsis of my browsers, and in doing so may have left its process unfinished, and done something to make them not work. It sounded possible.
So i tried installing a new browser, and yet again, that still didnt work. So that ruled that one out.
Last possible scenario that seemed logical was that the 2 wireless programs we had running were conflicting, ZoneAlarm induced or not. So i shut down one program and give all the power to the windows wireless controller. And still nothing. (the windows claiming to be connected where the Belkin program claimed otherwise)
Is it something simple, an under-my-nose type thing?
Any other idea? Solutions? or even identifying what may have gone wrong?
Thanks for reading, Luke
Ok, to start from the beginning, 2 days ago I had had enough of feeling insecure behind windows firewall and decided to go for ZoneAlarm basic. We had also had a previous issue before hand with certain firewalls refusing to work and causing random shutdowns, faulty start ups, and various error messages.
(dont worry this isnt ask you to be an expert on ZoneAlarm, just giving some background info first)
I downloaded ZoneAlarm on a seperate computer, put it on pendrive, and copied onto said computer. I double clicked. Install went fine and dandy, only right at the end of its setup, when it checks your browsers to allow them access to the net, it had an error; something about a TrueVector service, not being able to log into it and that i should go onto my task manager end this TrueVector service and restart ZoneAlarm. Upon looking in taskmanager there is no TrueVector to be seen under processes nor applications. And when trying to restart ZoneAlarm, an error saying a certain .dll file, could not be found.
Before or after this had happened, everything was asumed in working order and A-ok, and so the computer was left (shutdown ofcourse) overnight.
We start up the computer the next day...ZoneAlarm isnt loaded. When trying to open it, it mentions the .dll file not ebing found again, and upon attempting to reinstall, it mentions the TrueVector service again. And here comes the problem: browsers dont work.
MSN, Yahoo, and internet applications work fine, but the BT yahoo browser, IE (5 i think) didnt work. So i did what i could, and had a tinker around, to no avail.
I played with windows firewall settings, internet settings, browser settings. Nothing.
The first thing that pops into the head when you think of what had changed overnight was ZoneAlarm. As much as i wanted to dismiss that it could be the source of the problem as the application itself wasnt running, it was the only semi-logical explanation. I tried inserting the missing .dll file seperately from the extracted folders and still nothing worked on ZoneAlarm.
The only other possibility could have been the old firewall files i had deleted the night before, but again as they were faulty already, and had been rarely used, it seems unprobable.
Looking through windows error logs, looking through every single files, every single folder, every single tick box and setting, nothing made it work. But we know what windows is like eh? it has a tendency to just shut things down stop em happening or whatever as it pleases, because it didnt like something... and not tell you.
Thinking about it more closely and asuming that something did go awry in the ZoneAlarm setup, it occurred that the initial error was during its anaylsis of my browsers, and in doing so may have left its process unfinished, and done something to make them not work. It sounded possible.
So i tried installing a new browser, and yet again, that still didnt work. So that ruled that one out.
Last possible scenario that seemed logical was that the 2 wireless programs we had running were conflicting, ZoneAlarm induced or not. So i shut down one program and give all the power to the windows wireless controller. And still nothing. (the windows claiming to be connected where the Belkin program claimed otherwise)
Is it something simple, an under-my-nose type thing?
Any other idea? Solutions? or even identifying what may have gone wrong?
Thanks for reading, Luke
or All Local Drives.
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