Update your post to include full system hardware specs and OS information.
Include PSU: make, model, wattage, age, condition (original to build, new, refurbished, used)?
Disk drive(s): make, model, capacity, how full?
List of all connected peripherals.
= = = =
On the laptop ensure that only one network adapter (be it wired or wireless) is enabled at any given time.
Not both network adapters.
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Run "ipconfig /all" (without quotes) via the Command Prompt.
Post the full results.
You should be able to copy and paste the results without needing to retype everything.
Hardware : Ruijie RGAP820L - V3, firmware version AP_RGOS 11.9(6)W3B1, Release(11190309)
Power : RG POE AT 30
Output Voltage : 52 V DC, 0.6 A, 31.2W
Port : 1 x 1000Base-T port,
Connected Peripheral : 1 Laptop Device for testing and connected using wireless
===
ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : LAPTOP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller
Physical Address. . . . . . . . . : E8-80-88-C6-E4-A6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Hamachi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : LogMeIn Hamachi Virtual Ethernet Adapter
Physical Address. . . . . . . . . : 7A-79-19-41-36-2D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2620:9b::1941:362d(Preferred)
Link-local IPv6 Address . . . . . : fe80::6bc2:fa52:8232:af75%13(Preferred)
Default Gateway . . . . . . . . . : 2620:9b::1900:1
DHCPv6 IAID . . . . . . . . . . . : 1090670834
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2B-EC-6C-F6-E8-80-88-C6-E4-A6
NetBIOS over Tcpip. . . . . . . . : Enabled
Wireless LAN adapter Local Area Connection* 1:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : D2-39-57-1E-10-B9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : F2-39-57-1E-10-B9
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8852BE WiFi 6 802.11ax PCIe Adapter
Physical Address. . . . . . . . . : D0-39-57-1E-10-B9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9072:7998:82ff:d8c3%6(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.16(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, June 25, 2025 8:37:31 AM
Lease Expires . . . . . . . . . . : Wednesday, June 25, 2025 9:11:41 AM
Default Gateway . . . . . . . . . : 192.168.0.254
DHCP Server . . . . . . . . . . . : 192.168.0.254
DHCPv6 IAID . . . . . . . . . . . : 80755031
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2B-EC-6C-F6-E8-80-88-C6-E4-A6
DNS Servers . . . . . . . . . . . : 192.168.0.114
8.8.8.8
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter VMware Network Adapter VMnet2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet2
Physical Address. . . . . . . . . : 00-50-56-C0-00-02
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ded1:635:ff0:49e7%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.214.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 302010454
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2B-EC-6C-F6-E8-80-88-C6-E4-A6
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:2851:fcb0:1013:18e2:98b4:e4fd(Preferred)
Link-local IPv6 Address . . . . . : fe80::1013:18e2:98b4:e4fd%17(Preferred)
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 301989888
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2B-EC-6C-F6-E8-80-88-C6-E4-A6
NetBIOS over Tcpip. . . . . . . . : Disabled