Question Internet Throughput/Speed ?

Sep 14, 2024
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Hello Everyone: My question is about Internet speed/throughput. I am in BC, Canada and my Internet provider is Rogers/Shaw. The plan is called Internet 600, which rates download speeds up to 600Mbps. Here are the results of several Speed Tests.

I ran the tests several times and on different computers, always with similar results.

This just a basic home setup, with 2 laptops, a Sony/Android TV, 2 Smartphones, and a Lenovo tablet. Before I contact Rogers/Shaw, I would be interested in any comments on if there are things I should be looking at on my configuration to find out why the throughput doesn't even come close to the rated speed.

Thanks. . .

PingDownloadUploadConnectionTest
Dell Inspiron 57671640.631.43WiFiOokla
Dell Inspiron 57671339.429.6WiFiShaw
Dell Inspiron 57671445.7481.56Ethernet (CAT 5)Ookla
Dell Inspiron 57671188.386.7Ethernet (CAT 5)Shaw
Pixel 3XL2127.427.4WiFiOokla
 
Hello Everyone: My question is about Internet speed/throughput. I am in BC, Canada and my Internet provider is Rogers/Shaw. The plan is called Internet 600, which rates download speeds up to 600Mbps. Here are the results of several Speed Tests.

I ran the tests several times and on different computers, always with similar results.

This just a basic home setup, with 2 laptops, a Sony/Android TV, 2 Smartphones, and a Lenovo tablet. Before I contact Rogers/Shaw, I would be interested in any comments on if there are things I should be looking at on my configuration to find out why the throughput doesn't even come close to the rated speed.

Thanks. . .

PingDownloadUploadConnectionTest
Dell Inspiron 57671640.631.43WiFiOokla
Dell Inspiron 57671339.429.6WiFiShaw
Dell Inspiron 57671445.7481.56Ethernet (CAT 5)Ookla
Dell Inspiron 57671188.386.7Ethernet (CAT 5)Shaw
Pixel 3XL2127.427.4WiFiOokla
Are you confusing bits and bytes?

600 is the maximum speed you can run also cat 5 cables are limited to 100. The WiFi depends on what WiFi standard the router supports by any chance is is 802.11g?
 
Are you confusing bits and bytes?

600 is the maximum speed you can run also cat 5 cables are limited to 100. The WiFi depends on what WiFi standard the router supports by any chance is is 802.11g?

This is what I see on their website, no internet 600

fzBbpDd.png
 
It’s just MBps and mbps are different.

Do you have cat 5 or cat 5e cables and does your router only use and older standard of WiFi such as 802.11g rather than a newer standard such as 802.11ac/x

Of course I know the difference. I have worked with networking over 20 years.

BTW, cat 5 cable can run 1Gbps in short distance without problem. I'm running AC1300.

All of the internet speed test sites use Mbps, no one uses MBps except Windows local file transfer.

ISP plans also use Mbps, no one uses MBps.
 
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Well, I probably remembered it wrong. But nowadays no one is selling cat5 cables, or very rare, as mentioned above. Pinout is all the same since cat5, and cat5 / cat5e both have 8 wires. I think whether all strands are used is the difference (if there is a signal on the strand, like 100Mbps NIC port might not use all pairs)

When people mention cat5 today, they mean cat5e. Unless OP really uses old cat5 cable.

I work with networking mostly on software/config side.

===

I might be right after all.

People have no problem with 1Gbps and someone can even run 10G using cat5 cable in short distance.


It works for someone doesn't mean I encourage it though.

If OP's router's ports are only 100Mbps, then the speed test result will definitely below 100.
 
Last edited:
Thank you to everyone who responded.
  • Router Model: It is supplied by Shaw, and I believe it to be what they call Ignite WiFi Gateway - Arris TG3482ER3 or TB3482G?
  • Are you confusing bits and bytes? I don't think so. I am assuming that unless otherwise indicated, everything is quoted in Mbps (Megabits per second).
  • Ethernet cable: I am aware of the limitation with a CAT5 cable, but it was all I had for testing purposes. I wasn't expecting to see any results over 100Mbps; but I wasn't expecting to see anything less than 100Mbps either.
  • WiFi Standards: Radio types supported: 802.11b 802.11g 802.11n 802.11a 802.11ac
  • Internet Plan: Internet 600 is an older plan and is no longer offered, which is why it does not show on the website. However, I am definitely subscribed to Internet 600 (not 60).
Anyway, I have a call in to Shaw, so we'll see what they have to say.

Thanks. . .