Question Internet Unusuable Every 24 hours

[willowsrain]

Hi everyone. I've been having this problem for two months now and I'm at my wit's end.

Approximately every 24 hours, my internet suddenly becomes incredibly unstable. I'm still connected to my wifi, but loading webpages becomes much slower, youtube stutters, and I face almost constant DCs while playing an MMO. At least, until I uninstall the wireless card in device manager and restart. Then it works again for about another 24 hours.

I have a custom built computer running Windows 10 x64. I use a USB adapter for wireless: Netgear AC 1200 3.0 USB. (The A6210 to be specific)

Things I have tried:

1. Network reset - works exactly the same as uninstalling the wireless card.
2. Uninstalling wireless card
3. Restarting computer (without uninstalling the wireless)
4. Connecting to other wifi networks - happens on every single one
5. My laptop and tablet can stay connected without issues
6. Running safe mode with networking
7. Ran antimalware scan with Malwarebytes and Kaspersky
8. Tried using another USB wifi adapter - same issue. Even tried steps 1-4 with the new adapter
9. I have moved since the issue started, this issue persists even across two different networks with two different ISPs
10. Installed and updated drivers from the Netgear site. Still happens
11. Windows wireless troubleshoot doesn't detect any issues
12. Disabling Windows Defender Firewall
13. I've changed power settings to keep the computer on maximum performance, and to keep my wireless adapter at maximum performance.

Does anyone else have any ideas? I'm getting close to the 'just do a full reset of windows' point, but wanted to see if anyone had any ideas first.

Edit for Hardware Specs:

OS Name Microsoft Windows 10 Home
Version 10.0.17763 Build 17763
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name [X]
System Manufacturer Micro-Star International Co., Ltd.
System Model MS-7B51
System Type x64-based PC
System SKU Default string
Processor Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz, 3696 Mhz, 6 Core(s), 6 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1.30, 11/12/2018
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Micro-Star International Co., Ltd.
BaseBoard Product MPG Z390 GAMING PLUS (MS-7B51)
BaseBoard Version 1.0
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume5
Locale United States
Hardware Abstraction Layer Version = "10.0.17763.529"
User Name [X]
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 10.8 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 9.54 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

 

[Ralston18]

Update your post to include full hardware specs.

What time of day?

Make and model router? Do you have admin rights to the router? The router's logs (if available and enabled) may help identify the source problem.

Likewise, Reliability History and Event Viewer on the custom built computer may provide some relevant clue.

Look for error codes and warnings that correspond with the internet becoming unstable.

Could be some app trying to phone home and/or update. Look for some power saver kicking in.

Also: feel the USB wireless adapter before use. Then as you work wirelessly keep checking the adapter. Carefully feel the adapter(s) to determine if it/they get very warm or even hot.

 

[willowsrain]

The router is a TP Link AC1750 (Archer A7) and I do have admin rights to the router, however, I don't have any logs available.

However, when I opened the event viewer, I did find a long list of DeviceSetupManager Warnings, some DistributedCOM errors, a User Device Registration Error, and a e1dexpress warning, all happening within seconds of each other.



It starts with DeviceSetupManager which says the following:

"The Network List Manager reports no connectivity to the internet."

Provider [ Name] Microsoft-Windows-DeviceSetupManager [ Guid] {fcbb06bb-6a2a-46e3-abaa-246cb4e508b2}

EventID 202

Version 0

Level 3

Task 0

Opcode 0

Keywords 0x4000000000000000

- TimeCreated [ SystemTime] 2019-08-10T21:18:43.360979000Z

EventRecordID 1627

Correlation

- Execution [ ProcessID] 1092 [ ThreadID] 2108

Channel Microsoft-Windows-DeviceSetupManager/Admin

Computer [X]

- Security [ UserID] S-1-5-18

The event IDs vary between 200 to 202.

Then the distributedCOM error reads:

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user JJSBEAST\aeron SID (S-1-5-21-2919072657-98216670-3585254053-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Provider [ Name] Microsoft-Windows-DistributedCOM [ Guid] {1B562E86-B7AA-4131-BADC-B6F3A001407E} [ EventSourceName] DCOM

- EventID 10016 [ Qualifiers] 0

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x8080000000000000

- TimeCreated [ SystemTime] 2019-08-10T21:19:00.463557300Z

EventRecordID 14135

Correlation

- Execution [ ProcessID] 972 [ ThreadID] 1916

Channel System

Computer JJsBeast

- Security [ UserID] S-1-5-21-2919072657-98216670-3585254053-1001

-

EventData

param1

application-specific

param2

Local

param3

Activation

param4

{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}

param5

{15C20B67-12E7-4BB6-92BB-7AFF07997402}

param6

[x]

param7

[x]

param8

S-1-5-21-2919072657-98216670-3585254053-1001

param9

LocalHost (Using LRPC)

param10

Unavailable

param11

Unavailable

And the User Device Registration:

Windows Hello for Business provisioning will not be launched.
Device is AAD joined ( AADJ or DJ++ ): Not Tested
User has logged on with AAD credentials: No
Windows Hello for Business policy is enabled: Not Tested
Windows Hello for Business post-logon provisioning is enabled: Not Tested
Local computer meets Windows hello for business hardware requirements: Not Tested
User is not connected to the machine via Remote Desktop: Yes
User certificate for on premise auth policy is enabled: Not Tested
Machine is governed by none policy.
See https://go.microsoft.com/fwlink/?linkid=832647 for more details.

System

- Provider [ Name] Microsoft-Windows-User Device Registration [ Guid] {23b8d46b-67dd-40a3-b636-d43e50552c6d}

EventID 360

Version 0

Level 3

Task 0

Opcode 0

Keywords 0x8000000000000000

- TimeCreated [ SystemTime] 2019-08-10T21:18:45.668375900Z

EventRecordID 161

Correlation

- Execution [ ProcessID] 1812 [ ThreadID] 5196

Channel Microsoft-Windows-User Device Registration/Admin

Computer [x]

- Security [ UserID] S-1-5-21-2919072657-98216670-3585254053-1001

-

EventData

Message

Windows Hello for Business provisioning will not be launched.

DeviceIsJoined

Not Tested

AADPrt

No

NgcPolicyEnabled

Not Tested

NgcPostLogonProvisioningEnabled

Not Tested

NgcHardwarePolicyMet

Not Tested

UserIsRemote

Yes

LogonCertRequired

Not Tested

MachinePolicySource

none

Finally, the e1dexpress:

The description for Event ID 27 from source e1dexpress cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Intel(R) Ethernet Connection (7) I219-V

The message resource is present but the message was not found in the message table

System

- Provider [ Name] e1dexpress

- EventID 27 [ Qualifiers] 40964

Level 3

Task 0

Keywords 0x80000000000000

- TimeCreated [ SystemTime] 2019-08-10T21:18:46.261342300Z

EventRecordID 14133

Channel System

Computer [x]

Security

-

EventData

Intel(R) Ethernet Connection (7) I219-V

0000040002003000000000001B0004A00000000000000000000000000000000000000000000000001B0004A0

Binary data:


In Words


0000: 00040000 00300002 00000000 A004001B
0010: 00000000 00000000 00000000 00000000
0020: 00000000 00000000 A004001B


In Bytes


0000: 00 00 04 00 02 00 30 00 ......0.
0008: 00 00 00 00 1B 00 04 A0 .......
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 1B 00 04 A0 ...

 

[Ketchup79]

I use the same adapter on one of the PCs at our house, and I was having some disconnect issues until I downloaded the latest driver from the Netgear site. Haven't had an issue since.

 

[willowsrain]

I use the same adapter on one of the PCs at our house, and I was having some disconnect issues until I downloaded the latest driver from the Netgear site. Haven't had an issue since.

Unfortunately, I did try updating my drivers directly from the Netgear site, but the same issue occurred after 24 hours.

 

[Ketchup79]

Is this computer plugged into a battery backup by chance?

 

[willowsrain]

It's not, no. A surge protector, but that's it.

 

[Ketchup79]

Ok. As a test, do a 24-hour run without the surge protector.