ipod nano wont sync or be found

[MJS WARLORD]

I put this question on here about a week ago but not got a reply yet. First let me say i know nothing about apple products the ipod is my sisters. The ipod nano is showing in my pc where hard drives etc are listed. I googled how to sync it to media player but clicking sync does nothing. I ran the itunes diagnosis part of the software but it reported no ipod type hardwear detected ???? remember i can see it in the my pc tab.
All i want to do is put some albums in the my music folder onto the ipod nano.

 

[VJ_Gamer]

Go to Control Panel.
Choose System.
Choose the Hardware tab.
Click the Device Manager button.
iPod should be listed under disk drivers.
You'll see the iPod driver listed under Universal Serial Bus controllers as USB Mass Storage Device.
if you see a yellow exclamation mark then Right click on it and update driver.

Good Luck. Peace.

 

[MJS WARLORD]

done a bit more research on this it seems like loads of people are having the same nano sync problem since the latest iTunes update.
that would explain why I can see it in MY PC but itune diagnosis cant find it.

 

[VJ_Gamer]

done a bit more research on this it seems like loads of people are having the same nano sync problem since the latest iTunes update.
that would explain why I can see it in MY PC but itune diagnosis cant find it.

Did you try plugging your ipod in any other Pc or any Mac?

Peace.

 

[MJS WARLORD]

the bit I don't get is why windows sees it but iTunes say no " I " type device detected

 

[VJ_Gamer]

Check the link below:

https://discussions.apple.com/thread/7226362?tstart=0

Edit:if the above link doesn't work, try this:

Turn off computer.
Plug iPod into USB.
Then you must reset your iPod. don't worry it won't wipe anything out.
To reset move the hold button ( on top of the iPod) once to hold then back to original position.
Then press and hold the center button and the top menu button at the same time for 6 seconds.
Start computer and it should install the USB driver for the iPod automatically.
Your I pod will say do not unplug so don't. then open iTunes and it will be there.

Good Luck. Peace.

 

[MJS WARLORD]

Just phoned apple support did exactly as they said but music would not go into itunes for me to send to nano

 

[VJ_Gamer]

Just phoned apple support did exactly as they said but music would not go into itunes for me to send to nano

Music wouldn't go to iTunes in the scenes? Did you try dragging a song into music in iTunes and syncing it with nano?
Try Calling apple support on this.

Good Luck. Peace.

 

[MJS WARLORD]

apple phone call told me how to drag a single track from an album ... it worked ... I said I don't want a single track I want the whole album , the individual guy I talked to could not help me,,, he offered me a strange remote access he said I can see what you got on screen but I cant move your mouse ?????? I can only tell you what to do ....... hey you must know how this feels ... you want help but you wished you had not asked ... the only reason I am sticking with this post is cos I am trying to help my sister who is dying...

 

[VJ_Gamer]

Drag the album folder containing music into the music tab in iTunes and sync iPod.

Good Luck. Peace.