IQRL not less or equal BSOD

[lovelysugar]

Hi,
I need help with a BSOD I've been getting.
WhoCrashed is calling ntoskrnl on a IQRL not less or equal error code but of course that's really general and I'm struggling to find the actual issue. I'm only crashing while running games.

.dmp files here: https://drive.google.com/a/mymail.mines.edu/file/d/0B3PAOBqkPk0ATS1qTE96ZFliaWc/view?usp=sharing

Any help would be highly appreciated.

 

[Colif]

I can't read dumps but this can. Can you download and run who crashed - it will give us a glimpse of the errors you getting and might help us solve them

Copy/paste summary in here and I see what I can do, while you wait for someone who can read dump files

 

[gardenman]

That's odd. The link provided by lovelysugar asks for a Google login name and password, yet it's NOT a google website. In addition, the source code on the page does not have a form that is submitted to google.com. I would not log in to that site with a google account, nor do I recommend anyone doing so. It may be safe, but I just don't like the look of it.

lovelysugar, can you upload the files to another place that doesn't require a login / password to download the files?

 

[lovelysugar]

That's odd. The link provided by lovelysugar asks for a Google login name and password, yet it's NOT a google website. In addition, the source code on the page does not have a form that is submitted to google.com. I would not log in to that site with a google account, nor do I recommend anyone doing so. It may be safe, but I just don't like the look of it.

lovelysugar, can you upload the files to another place that doesn't require a login / password to download the files?

Of course!
I thought Google Drive would be fine but I must have just done it wrong. My bad.
What sharing/hosting website would you suggest?

 

[gardenman]

Google drive is fine, but once I click on that link, it takes me to idp.mines.edu which isn't google and it asks for a login and password. You may not see the same page because you may be logged into some website (is that an email site or something?)

Maybe the link just wasn't set up correctly to be public or something? Actually I think you copied to wrong link information somewhere. Try again (I'm just trying to help).

 

[lovelysugar]

Google drive is fine, but once I click on that link, it takes me to idp.mines.edu which isn't google and it asks for a login and password. You may not see the same page because you may be logged into some website (is that an email site or something?)

Maybe the link just wasn't set up correctly to be public or something? Actually I think you copied to wrong link information somewhere. Try again (I'm just trying to help).

Yeah, my Google account is my .edu email for school which has it's own separate log in. I didn't think it would do that. I selected the create a shareable link and I read through it again and indeed, you need a mines.edu address to access the link it generates, oops. I switched it to public and here's the new link (hopefully it works): https://drive.google.com/file/d/0B3PAOBqkPk0ATS1qTE96ZFliaWc/view?usp=sharing

 

[gardenman]

Much better. Here is the info that I pulled from the 2 dump files: https://pastebin.com/TiRYa8Gt

1. Error: [SYSTEM_SERVICE_EXCEPTION (3b)]
PROCESS_NAME: bf1.exe

2. Error: [IRQL_NOT_LESS_OR_EQUAL (a)]
PROCESS_NAME: CUE.exe

I cannot help you with this info. Wait for Colif or someone else to reply. Good luck.

 

[lovelysugar]

Well that tells me that there's a chance something is wrong with CUE which is Corsair Utility Engine. It's used to run Corsair peripherals like my mouse and keyboard. I'll check the drivers on those and do a clean install of Corsair Utility Engine unless someone suggests otherwise.

bf1.exe is one of the games that my computer will crash while playing. In the debug .dmp file it's showing that cursor movements/position inputs were being sent when my computer crashed which could possibly also have something to do with the Corsair Utility Engine.

So actually, it looks like you might have helped me, gardenman!

 

[Colif]

Its nice to help someone who knows to look up the file names mentioned... though often they are ntoskrnl and won't get them very far.

 

[lovelysugar]

Yeah I wasn't looking for someone else to solve the problem for me. I just needed some help.

I reinstalled the utility engine and made sure to force update it. So far no crashes and I've ran a few games that gave me problems before. I don't think I'll call it solved quite yet but looking promising.