I got a new laptop in January this year(2023), and since then Im experiencing a strange situation where suddenly all my open applications start to not respond to click and then freeze. I can still open new applications but as soon as they start execution they also freeze. I cant shutdown by normal means. In the end the mouse cursor also stops moving and the only solution is by forcing shutdown holding the power button. I really suspect the graphic board Iris Xe is the problem here.
https://ibb.co/qNm593s
Here is all things I ve tried so far(in 3 months):
*using old version of iris xe driver from 2021, updating via device manager
*using newest version of iris xe driver, updating from Intel website
*updating all drivers using IObit driver booster
*uninstalling all browsers and using a different browser
*keeping bluetooth off
*keeping wifi off(using internet via cable only)
*changing RAM memory
*increasing RAM memory
*changing my secondary HDD to a new SSD
*not using secondary HDD
*using windows 10
*using windows 11
*not installing some softwares that I like(media player classic, k-little codec pack, etc)
This all have failed and the problem still persists. Any help would be greatly appreciated.
![ibb.co](/proxy.php?image=https%3A%2F%2Fi.ibb.co%2Fvq93DNV%2F2.jpg&hash=8d804347c850f7359dca635c80e9b9d0&return_error=1)
Here is all things I ve tried so far(in 3 months):
*using old version of iris xe driver from 2021, updating via device manager
*using newest version of iris xe driver, updating from Intel website
*updating all drivers using IObit driver booster
*uninstalling all browsers and using a different browser
*keeping bluetooth off
*keeping wifi off(using internet via cable only)
*changing RAM memory
*increasing RAM memory
*changing my secondary HDD to a new SSD
*not using secondary HDD
*using windows 10
*using windows 11
*not installing some softwares that I like(media player classic, k-little codec pack, etc)
This all have failed and the problem still persists. Any help would be greatly appreciated.
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