[SOLVED] Is the bad RAM stick fixable ?

[TynEE]

Firstly I'm not a computer wiz, so please bear with me.

I've had my computer for 4 years now with no major problems like this. Was working on the computer when it seemed to reboot itself and started running through POST. It would go through POST for 20 seconds, end on a code C1, reboot and start the whole process again. Found out this has to do with memory, so I took the Ram out (2x16GB), found no faults on them. Swapped them around and got the same issue. So now I have 2 RAM sticks, let's call them RS1 and RS2. I then put RS1 in and it booted up with no problems.(noice) Tried it with RS2, no go, would run POST for maybe 2 seconds and reboot.

The computer works now with RS1 and I can get my work done. Question is, is RS2 <deleted> faulty, can it be fixed or should I get new RAM ? And what could be the cause of a problem like this?

Hardware:
Aurus z370 motherboard
Corsair 2x16gb 3000mhz ram

 

[Colif]

if PC won't even boot with the stick in, its pretty faulty
If you had proof of purchase for the 2 sticks, you could rma it to Corsair and they would replace ram.

just checked to make sure ram was in right slots, seems 1st 2 next to CPU are one channel and 2 slots furthest from CPU are channel 2.
https://download.gigabyte.com/FileL...1029_e.pdf?v=e34fedfe4b8ffbba691191015d478ed9

You can't fix ram sticks but as I said, you can get them replaced.

ram can just go bad.

 

[TynEE]

Awesome thanks

if PC won't even boot with the stick in, its pretty faulty
If you had proof of purchase for the 2 sticks, you could rma it to Corsair and they would replace ram.

just checked to make sure ram was in right slots, seems 1st 2 next to CPU are one channel and 2 slots furthest from CPU are channel 2.
https://download.gigabyte.com/FileL...1029_e.pdf?v=e34fedfe4b8ffbba691191015d478ed9

You can't fix ram sticks but as I said, you can get them replaced.

ram can just go bad.

Awesome thanks for the response.
2 questions tho.
Would they still replace it after such a long time? I bought these in January 2018 on Amazon. So I still have the digital receipt.
And I live in South Africa witch might be a problem seeing that I bought it on amazon. Don't know what the T&C are with international sales.
Thanks again for all the help.

 

[Colif]

Would they still replace it after such a long time? I bought these in January 2018 on Amazon. So I still have the digital receipt.

All DRAM memory modules have a limited lifetime warranty

https://help.corsair.com/hc/en-us/a...rranty#h_953b2eb8-e22c-459c-b2f4-995de5bee71c
I am not sure about how they deal with international sales.

 

[TynEE]

All DRAM memory modules have a limited lifetime warranty

https://help.corsair.com/hc/en-us/a...rranty#h_953b2eb8-e22c-459c-b2f4-995de5bee71c
I am not sure about how they deal with international sales.

Cool thanks man.