[SOLVED] Is the Samsung 970 evo plus compatible with Gigabyte B560 HD3 motherboard?

[angeln23]

I recently purchased the Samsung 970 evo plus ssd m.2 to upgrade my new pc but im wondering if its compatible. I thought it was, since I looked at the motherboard specifications before hand. But now that I installed it on the other remaining slot, my pc and bios won't recognize it. I don't know what to do.
This is the link to the motherboard. https://www.gigabyte.com/Motherboard/B560-HD3-rev-10#kf
I've searched for so may ways to try to fix it but nothing seems to work. Is it even compatible?

 

[USAFRet]

Yes, it is compatible.

What are you referring to by "the other remaining slot " ?

 

[angeln23]

Yes, it is compatible.

What are you referring to by "the other remaining slot " ?

I am still using the 500gb ssd that my pc came with and I purchased the new samsung one to add it to the other slot and upgrade the overall storage.

 

[USAFRet]

I am still using the 500gb ssd that my pc came with and I purchased the new samsung one to add it to the other slot and upgrade the overall storage.

What is the existing 500GB SSD?
What port is it in?

 

[Bob.B]

I recently purchased the Samsung 970 evo plus ssd m.2 to upgrade my new pc but im wondering if its compatible. I thought it was, since I looked at the motherboard specifications before hand. But now that I installed it on the other remaining slot, my pc and bios won't recognize it. I don't know what to do.
This is the link to the motherboard. https://www.gigabyte.com/Motherboard/B560-HD3-rev-10#kf
I've searched for so may ways to try to fix it but nothing seems to work. Is it even compatible?

Both slots support pcie ssd's so that should not be an issue.
You might want to get the latest bios/chipset/me and test.

 

[angeln23]

Both slots support pcie ssd's so that should not be an issue.
You might want to get the latest bios/chipset/me and test.

dumb question, but how do I do that?

 

[angeln23]

What is the existing 500GB SSD?
What port is it in?

it is Western Digital 500GB WD Blue SN550 NVMe M.2. It is in the the bottom port/connector.

 

[USAFRet]

dumb question, but how do I do that?

Here:
https://www.gigabyte.com/Motherboard/B560-HD3-rev-10/support#support-dl-bios

Read the instructions carefully.
Then read them again...

 

[Bob.B]

dumb question, but how do I do that?

The drivers and bios can be found here.
https://www.gigabyte.com/Motherboard/B560-HD3-rev-10/support#support-dl-driver

Flashing the bios can be done with Q-flash a bios option I think or @bios a util on the driver page.

 

[angeln23]

The drivers and bios can be found here.
https://www.gigabyte.com/Motherboard/B560-HD3-rev-10/support#support-dl-driver

Flashing the bios can be done with Q-flash a bios option I think or @bios a util on the driver page.

do i need a separate usb flash drive for this process?

 

[dwd999]

What model CPU do you have? The Note on page 18 of the manual seems to indicate that the top m.2P_CPU connector requires an 11th generation CPU. Also do you have anything connected to the SATA 3 1 port? The manual seems to indicate that it shares an interrupt with the M2A_SB port which may affect its functioning.

 

[angeln23]

What model CPU do you have? The Note on page 18 of the manual seems to indicate that the top m.2P_CPU connector requires an 11th generation CPU. Also do you have anything connected to the SATA 3 1 port? The manual seems to indicate that it shares an interrupt with the M2A_SB port which may affect its functioning.

I have the intel core i5-10400f (not sure if i should upgrade in the future) and I don't think I have anything connected in the SATA3 1 port. I cant tell. Im new to all this.

 

[Bob.B]

do i need a separate usb flash drive for this process?

Yes.
https://www.gigabyte.com/FileUpload/Global/MicroSite/121/flashbios_qflash.pdf

https://www.google.com/search?q=q+f...hUKEwiQjLGXjYX0AhWdSjABHehgBssQ4dUDCAg&uact=5

Wag....remove the 500GB m.2 and use that slot for the new m.2.
Does the bios now see the new m.2?

 

[angeln23]

Yes.
https://www.gigabyte.com/FileUpload/Global/MicroSite/121/flashbios_qflash.pdf

https://www.google.com/search?q=q+f...hUKEwiQjLGXjYX0AhWdSjABHehgBssQ4dUDCAg&uact=5

Wag....remove the 500GB m.2 and use that slot for the new m.2.
Does the bios now see the new m.2?

it does see it now but how to i boot it up to windows ? Do i have to reinstall everything from my other ssd?

 

[Bob.B]

it does see it now but how to i boot it up to windows ? Do i have to reinstall everything from my other ssd?

it does see it now but how to i boot it up to windows

That makes no sense at all to someone who can't see what you just did.

 

[angeln23]

lmao sorry. I can see the new m.2 in my BIOS now. But i don't know what to do next. i'm stuck here in bios.

 

[Bob.B]

lmao sorry. I can see the new m.2 in my BIOS now. But i don't know what to do next. i'm stuck here in bios.

What did you do that you can now see it in the bios?

You need to spell everything out as only you can see what your hands are doing.

 

[angeln23]

What did you do that you can now see it in the bios?

You need to spell everything out as only you can see what your hands are doing.

I replaced the 500gb m.2 with the new 1tb gb in the bottom slot. I guess it only detects it if its in the bottom one. I turned on the PC and it sends me directly to thr BIOS page. I don't know where to go from there.

 

[Bob.B]

I replaced the 500gb m.2 with the new 1tb gb in the bottom slot. I guess it only detects it if its in the bottom one. I turned on the PC and it sends me directly to thr BIOS page. I don't know where to go from there.

I can't see your bios so look through it to see if you can enable/disable each m.2 slot.

 

[angeln23]

I can't see your bios so look through it to see if you can enable/disable each m.2 slot.

I can't see where to enable the slots.

 

[Bob.B]

I can't see where to enable the slots.

I think at this point you should put the 500GB back in the working m.2 slot and update the bios if it's newer than what you have.

See if that enables the other m.2 slot.

Do you have any sata devices plugged into the sata ports?

 

[angeln23]

I think at this point you should put the 500GB back in the working m.2 slot and update the bios if it's newer than what you have.

See if that enables the other m.2 slot.

Do you have any sata devices plugged into the sata ports?

I already successfully installed the latest bios update earlier today. And no i do not have any sata devices plugged in.

 

[Bob.B]

I already successfully installed the latest bios update earlier today. And no i do not have any sata devices plugged in.

The bios sees both m.2 disk in the lower slot.
The bios sees neither m.2 disk in the upper slot.

Unless someone else has some ideas it looks like you have a bum slot.