Question Issue with installing 175hz display port cable

[Badante]

(parts)
Capshi DisplayPort Cable 8K 1.4
Monitor Philips Evnia 34M2C8600 (1.4 port is 3rd port)
Speedster MERC310 AMD Radeon RX 7900XT (1.4 port is port 2 and 3)


Need assistance with installing display port to display port 1.4 cable.

I did read the how to connect to a 120hz display above aswell.

My Monitor is set to auto detect port connections.

When I plug into my display port to display port cable 1.4 it goes black and becomes undetected.

I confirmed I am plugged into the correct ports.

The ports 2 and 3 are display ports 1.4 on my Speedster MERC310 AMD Radeon RX 7900XT.

The port 3 on my Philips Evnia 34M2C8600 is DisplayPort 1.4: 1x

I have updated my windows 11, and my GPU drivers direct from the AMD web site just to be sure.

When I shut everything down and unplugged all power from display and pc it had same effect.

When I plugged both cables in at same time I got a auto switch over to the new display port cable YAY, ....but I noticed it was showing on my desktop in high resolution with 175hz, BUT I had no desktop icons however I could see and use my mouse and see and access my toolbar. I am getting confused greatly now lol please any help would be awesome and appreciated, Thank yopu.

 

[beyondlogic]

(parts)
Capshi DisplayPort Cable 8K 1.4
Monitor Philips Evnia 34M2C8600 (1.4 port is 3rd port)
Speedster MERC310 AMD Radeon RX 7900XT (1.4 port is port 2 and 3)


Need assistance with installing display port to display port 1.4 cable.

I did read the how to connect to a 120hz display above aswell.

My Monitor is set to auto detect port connections.

When I plug into my display port to display port cable 1.4 it goes black and becomes undetected.

I confirmed I am plugged into the correct ports.

The ports 2 and 3 are display ports 1.4 on my Speedster MERC310 AMD Radeon RX 7900XT.

The port 3 on my Philips Evnia 34M2C8600 is DisplayPort 1.4: 1x

I have updated my windows 11, and my GPU drivers direct from the AMD web site just to be sure.

When I shut everything down and unplugged all power from display and pc it had same effect.

When I plugged both cables in at same time I got a auto switch over to the new display port cable YAY, ....but I noticed it was showing on my desktop in high resolution with 175hz, BUT I had no desktop icons however I could see and use my mouse and see and access my toolbar. I am getting confused greatly now lol please any help would be awesome and appreciated, Thank yopu.

never heard of that display cable.

is the display port cable making proper contact with the gpu or is it being pushed away by the case take a picture of the cable plugged in at the back of the case if your unsure. you may have to relign the graphics card for a better fit or a diffrent cable.

where are you based at ? usa uk europe etc