Question JBL Flip 5 only one side working

[Dejvas]

I bought JBL Flip 5 and only one side is working on low volume and I haven't tried it on high volume. Is it normal that only one side is working?

 

[jossylena]

Hmm How Sad...
No, both speakers works simultaneously. If under warranty then free returns policy otherwise ready to spend money to fix it.