Question Just bought an USB Storage device and the device shows no media

Jan 12, 2025
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Hello I have just bought a kingston datatraveler exodia onyx 64gb usb 3.2 because i wanted to put on it a windows boot and when i plugged it into my pc it did not show up and in DISKPART list from command prompt it showed no media for this usb device, firstly i tried to unplug it and then I realized that is quite hot, then i plugged it into my laptop and no media is shown there too. The problem is that chipgenius because I have tried this too does not get me the vendor this is what I got after letting it open for 40 mins
Description: [D:]USB Mass Storage Device(General STORAGE DEVICE)
Device Type: Mass Storage Device

Protocal Version: USB 2.10 <- Hint: This is a USB3.0 device working at USB2.0 mode
Current Speed: High Speed
Max Current: 96mA

USB Device ID: VID = 24A9 PID = 1802

Device Name: STORAGE DEVICE
Device Revision: 0200

Manufacturer: General
Product Model: STORAGE DEVICE
Product Revision: 0009

Chip Part-Number: Unknown

I also wonder if this can be due to my motherboard because another usb storage device that used to work when i plugged it into my pc it didn't
 
just try installing the windows install to the drive , it should format the drive automatically

which computer are you using?
does it provide usb3 ports?

whte did you buy this storage from?
I tried to install but it says this when trying to put in on the flash usb drive: we cant find an usb flashdrive
it does my motherboard is an ASUS PRIME B550M-A
a local store in my country that sells new products