JVC Smart UHD 48" TV: model LT-48N675 - doesn't display ultra HD

broch

Prominent
Sep 28, 2018
5
0
510
Hi guys,

I bought this TV from someone emigrating. It has no manual and I cannot find it anywhere online.

It is supposed to display 2160p, but the max I get is 1080p. Things I have tried:

1) PS4 pro, I have booted it by changing HDMI to 1.4 (don't have 2.2 cable) - PS4 pro sees tv as only 1080p
2) Downloaded Netflix TV app, Netflix only provides HD (I am on a premium package with ultra HD, and my download speed is 36mbps average)
3) I have tried changing aspect ratio (only 4:3, 16:9 and Full Screen). Full Screen also only 1080p

Not sure what else to try. Native software says firmware is up to date. Can't find anything online
 

broch

Prominent
Sep 28, 2018
5
0
510
I'm not sure. It's at least Full HD. Youtube app on the tv allows UHD videos to play on it which kinda gave me hope that it is not just Full HD. The store setting on the tv shows the 4k logo. But it might be fake :(