any malware that hooks into your storage driver has the ability to filter the data coming out of the storage.
IE they can remove there drivers from the list of files.
you can run the dims.exe with the /online option to get the driver repaired but if the malware has a program running it will attempt to reinfect your computer.
So, you will want to boot off another CD image of windows an scan your hard drive for rootkits/malware/viruses and have them removed.
for some problems boot into safe mode and try to do the clean up. The files will not be in use during safe mode.
-you might connect your drive to another computer as a data drive and scan the drive for malware files.
in any case, I don't think your winodows defender is ok. disable it and do a malwarebytes scan and see if it detects anything. Then do a root kit scan.
hussassasin :
johnbl :
if you just look at the bugcheck, it indicates that your disk stopped responding and your hardware failed.
this is most likely incorrect. the system was writing a log to the device and got a error that the device did not exist.
(hard drive was able to write the memory .dmp file, so it was there)
well it could be true but it is unlikely, the storage driver looks like it has been modifed
\SystemRoot\System32\drivers\spaceport.sys
be sure to delete/remove these drivers
giveio.sys
MpKsl251c67e3.sys (look like fake microsoft defender files)
MpKslb4b6cdbc.sys (i think it is fake)
then run the dism.exe command again to repair your storage driver.
you have a few other issues that could be checked but they are minor when compared to these.
-------------------
looking at your bugcheck
you have a driver
\C:\WINDOWS\system32\giveio.sys Wed Apr 03 19:33:25 1996
the driver date is 1996, remove the driver.
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C:\Program Files\ASUS\ATK Package\ATKGFNEX\ASMMAP.sys Thu Jul 02 02:12:38 2009
update this driver
----
remove this driver (or update it if it really is a NDIS driver that you need)
\SystemRoot\system32\DRIVERS\anodlwf.sys Fri Mar 06 02:09:51 2009
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replace this driver:
\SystemRoot\System32\drivers\spaceport.sys unavailable (00000000)
it looks like it is corrupted. and it is the cause of the bugcheck.
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remove this driver
C:\WINDOWS\system32\speedfan.sys Sat Dec 29 12:59:33 2012
----------------
ok you have two drivers
MpKsl251c67e3.sys
C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{050F64BE-C3F7-41F3-B9C6-2D1C449EEC06}\MpKsl251c67e3.sys
Wed Aug 21 15:32:05 2013
C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{050F64BE-C3F7-41F3-B9C6-2D1C449EEC06}\MpKslb4b6cdbc.sys Wed Aug 21 15:32:05 2013
These are most likely malware hiding trying to look like part of windows defender. ( I have looked at lot of memory dumpts and never have seen these files, and why would you do a definition update as a driver file? more likely malware)
overall I would think you have malware that modified your spaceport.sys driver.
attempts to fix it with the sfc.exe /scannow command most likly fail because the malware modifed the backup copy.
the
dism.exe /online /cleanup-image /restorehealth
works because it gets a clean copy directly from microsoft
then malware has to reinfect the driver again.
so run the dism.exe command again to repair your spaceport.sys driver
then boot and delete the fake windows defender files
then start your browser and clear your internet cache files, and empty your recycle bin.
do a hard reboot and not a shutdown, just pull the plug to your computer, then power on again.
then boot up in safe mode and do a rootkit scan.
reboot and run malwarebytes free version.
machine info:
Manufacturer ASUSTeK Computer INC.
Product M5A78L-M LX V2
Version Rev X.0x
BIOS Release Date 07/18/2012
BIOS Version 1001
Processor ID 120f6000fffb8b17
Processor Version AMD FX(tm)-6100 Six-Core Processor
Processor Voltage 8ch - 1.2V
External Clock 200MHz
Max Speed 3300MHz
Current Speed 3300MHz
looks like you only have one RAM bank with 4096MB at 1600MHz
(BIOS info looked like it was truncated)
i tried to find MpKsl251c67e3.sys and MpKslb4b6cdbc.sys but i cant find them .. the adress that u gave doesnt open and i manually tried to go into the definition updates but theres no such files there .. i found MpKsle6417387.sys there but when i try to delete this windows prompts that is being used by windows defender