Good evening everyone,
My wife's computer has been having this issue for months now. It only happens when she tries to play Rainbow 6 Siege, but it effectively stops her from playing. The game boots just fine, but after the first round or two her computer will shut off and restart. To clarify, this issue ONLY occurd with Siege, at least from what I can tell. The Event Viewer states it's a Kernel Power Error 41 task 63. After endless hours of research and troubleshooting, I have no more clue than I did before as to the issue. I've replaced the power supply, I've tested the RAM, I've tried different power outlets, I've updated every driver I could find for my hardware, I've turned off fast boot in the BIOS, and no dice on any front. The odd part is that it doesn't happen when she plays a non matchmade game, but as soon as she matchmakes the issue returns. The issue was fixed for about a week after turning off fast boot, but has since returned. I will post my PC Specs below. Any help or advice is appreciated!
Specs:
CPU - AMD Ryzen 7 5800X3D - Ryzen 7 5000 Series 8-Core 3.4 GHz Socket AM4 105W None Integrated Graphics Desktop Processor
PSU - CORSAIR RM850 CP-9020235-NA 850 W ATX 80 PLUS GOLD Certified Full Modular Power Supply (Already replaced once with replacement sent by Corsair)
GPU - MSI Gaming GeForce RTX 4070 Ti 12GB GDDR6X PCI Express 4.0 Video Card RTX 4070 Ti GAMING X TRIO 12G
RAM - CORSAIR Vengeance LPX 64GB (2 x 32GB) 288-Pin PC RAM DDR4 3200 (PC4 25600) Desktop Memory Model CMK64GX4M2E3200C16 (Already replaced once)
SSD - SAMSUNG 970 EVO PLUS M.2 2280 1TB PCIe Gen 3.0 x4, NVMe 1.3 V-NAND Internal Solid State Drive (SSD) MZ-V7S1T0B/AM
Motherboard - MSI MAG B550 TOMAHAWK AM4 AMD B550 SATA 6Gb/s USB 3.0 ATX AMD Motherboard
My wife's computer has been having this issue for months now. It only happens when she tries to play Rainbow 6 Siege, but it effectively stops her from playing. The game boots just fine, but after the first round or two her computer will shut off and restart. To clarify, this issue ONLY occurd with Siege, at least from what I can tell. The Event Viewer states it's a Kernel Power Error 41 task 63. After endless hours of research and troubleshooting, I have no more clue than I did before as to the issue. I've replaced the power supply, I've tested the RAM, I've tried different power outlets, I've updated every driver I could find for my hardware, I've turned off fast boot in the BIOS, and no dice on any front. The odd part is that it doesn't happen when she plays a non matchmade game, but as soon as she matchmakes the issue returns. The issue was fixed for about a week after turning off fast boot, but has since returned. I will post my PC Specs below. Any help or advice is appreciated!
Specs:
CPU - AMD Ryzen 7 5800X3D - Ryzen 7 5000 Series 8-Core 3.4 GHz Socket AM4 105W None Integrated Graphics Desktop Processor
PSU - CORSAIR RM850 CP-9020235-NA 850 W ATX 80 PLUS GOLD Certified Full Modular Power Supply (Already replaced once with replacement sent by Corsair)
GPU - MSI Gaming GeForce RTX 4070 Ti 12GB GDDR6X PCI Express 4.0 Video Card RTX 4070 Ti GAMING X TRIO 12G
RAM - CORSAIR Vengeance LPX 64GB (2 x 32GB) 288-Pin PC RAM DDR4 3200 (PC4 25600) Desktop Memory Model CMK64GX4M2E3200C16 (Already replaced once)
SSD - SAMSUNG 970 EVO PLUS M.2 2280 1TB PCIe Gen 3.0 x4, NVMe 1.3 V-NAND Internal Solid State Drive (SSD) MZ-V7S1T0B/AM
Motherboard - MSI MAG B550 TOMAHAWK AM4 AMD B550 SATA 6Gb/s USB 3.0 ATX AMD Motherboard
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