First time poster here. I usually don't post because with enough research and poking around I can find the answer. This time I'm stumped and the answer eludes me.
Situation:
I have a Cougar 700K keyboard I've used for about 2 years. In that time I've used it on 2 systems. My current system has an Asus Z370-E mobo and been using that keyboard on that mobo for a year. Recently I changed cases and added some new fans, GPU and an m.2. Since then my Cougar keyboard has been acting up something fierce.
Initial issue.
So the keyboard works just is not recognized on startup. Also it works on 2nd PC with out any issues.
Things I've tried that I've found in my research.
What am I missing? The thing works and has worked. Its just not working after I put it all in a new case. All other usb devices work (POS HP keyboard , Audio interface, corsair node pro, corsair mouse, headset....) with out any problems.
Please help.
Situation:
I have a Cougar 700K keyboard I've used for about 2 years. In that time I've used it on 2 systems. My current system has an Asus Z370-E mobo and been using that keyboard on that mobo for a year. Recently I changed cases and added some new fans, GPU and an m.2. Since then my Cougar keyboard has been acting up something fierce.
Initial issue.
- When the computer is off and turned on or was rebooted the keyboard (and only the keyboard) comes up as "Unknown USB Device (Device Descriptor Request Failed)"
- Unplugging the usb and reconnecting it after the computer is fully booted resolves the issue every time.
So the keyboard works just is not recognized on startup. Also it works on 2nd PC with out any issues.
Things I've tried that I've found in my research.
- Tested on 2nd computer. Works.
- Disconnect USB and reconnect after fully booted. Works. (I did this every time before rebooting to make sure it was working before doing so)
- Turned of fastboot in windows and in Asus bios. Not recognized on startup.
- Removed power plug 10 min and reconnected. After this I tested a few reboots and it worked. Tested powering down for 5-10 min and back on. Not recognized on startup after 2nd attempt. (best success so far)
- Flashed Bios. Not recognized on startup.
- Flashed prior Bios version. Same.
- Tried all available USB connectors. Same.
- Went to windows power options and disabled USB Selective suspend setting. same.
What am I missing? The thing works and has worked. Its just not working after I put it all in a new case. All other usb devices work (POS HP keyboard , Audio interface, corsair node pro, corsair mouse, headset....) with out any problems.
Please help.