Keyboard only works sometimes

j4c0b

Honorable
Nov 26, 2012
4
0
10,510
Hey TomsHardware,

So my fiancees computer's keyboard works to log in, but once the computer has finished booting, it works no longer. The mouse works and everything, but no letters come out, the function keys don't work, nothing. Maybe she has a virus or other malware, but ya it doesn't work. Any suggestions?
 

j4c0b

Honorable
Nov 26, 2012
4
0
10,510
It's a laptop, so no unplugging and replugging, but we have shut down and rebooted multiple times, and tried to enter bios to re enable it, but since the keyboard doesn't work, we can't even get into bios.
 

j4c0b

Honorable
Nov 26, 2012
4
0
10,510
Ok well due to the lack of answers or replies or anything on this forum I'm just not gonna come to tomshardware anymore. I know that people don't get paid to answer peoples questions here, but come on.
 

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