- Jun 13, 2013
- 147
- 5
- 18,715
Hi, I wonder if anyone can help me. As title, I have been playing Yakuza Kiwami 2 for a few weeks now and I am currently doing the 2nd playthrough, trying to get all the achievements. Everything was fine until after last night. I closed off the game and then Steam after a long session. Then I noticed that there is an icon indicating a request for a reboot. Clicking it explained that an update for Win 11 ver 24H2 had just been installed, requiring a reboot to finalise the patch. I duly obliged. When the process was completed, rebooted again. Logged in and everything seemed to be fine. I switched the PC off and went to bed.
Then today when I tried to continued my achievement hunting, I started up the game, select Continue. A few seconds after I was into the game, a big black box with the message saying something like "Keyboard or mouse was disconnected. Please reconnect and continue....". I thought that was weird becaue I can press a key on my keyboard and the message box disappeared. And when I moved my mouse, it worked fine. To cut a long story short, the message kept on coming up a minute or so after. Sometime longer, sometime shorter. The longest was a few minutes. The shortest was a few second after getting rid of the message.
I proceeded to change to another keyboard which by the way, are all wired keyboard, plugging into the USB port of my laptop. My mouse is a wireless one, connected via 2.4 GHz to a dongle inserted into the 2nd USB port of my laptop. Here is the general spec of my laptop:
ASUS ROG Strix G513RS
Ryzen 9 6900HX with Radeon Graphic (the AMD graphics is disabled in Device Manager)
NVidia RTX 3080 laptop GPU
16 Gb RAM
1 TB NVMe SSD
ASUS 27" 160Hz (as external monitor) connected via USB C to the laptop
Win 11 Pro 64bit version 24H2
As I have mentioned earlier, the system has been working without a hitch as far as the game is concerned for more than two weeks. And this message came up after the latest Window update. Unfortunately, I have disabled the recovery point services due to space as I have a lot of games, large games I mean installed.
So far, I have changed keyboard, changing USB hub (as the laptop has only 2 X USB 3 and 2 X USB C with one of them dedicated for connecting to external monitor). The message still appears. I have also tried disabling the Microsoft device association root enumerator in Device Manager as suggested by one of the post found on Reddit (it worked for him) but it didn't solve the problem. I would be most grateful if anyone can help. Many many thanks in advance.
Then today when I tried to continued my achievement hunting, I started up the game, select Continue. A few seconds after I was into the game, a big black box with the message saying something like "Keyboard or mouse was disconnected. Please reconnect and continue....". I thought that was weird becaue I can press a key on my keyboard and the message box disappeared. And when I moved my mouse, it worked fine. To cut a long story short, the message kept on coming up a minute or so after. Sometime longer, sometime shorter. The longest was a few minutes. The shortest was a few second after getting rid of the message.
I proceeded to change to another keyboard which by the way, are all wired keyboard, plugging into the USB port of my laptop. My mouse is a wireless one, connected via 2.4 GHz to a dongle inserted into the 2nd USB port of my laptop. Here is the general spec of my laptop:
ASUS ROG Strix G513RS
Ryzen 9 6900HX with Radeon Graphic (the AMD graphics is disabled in Device Manager)
NVidia RTX 3080 laptop GPU
16 Gb RAM
1 TB NVMe SSD
ASUS 27" 160Hz (as external monitor) connected via USB C to the laptop
Win 11 Pro 64bit version 24H2
As I have mentioned earlier, the system has been working without a hitch as far as the game is concerned for more than two weeks. And this message came up after the latest Window update. Unfortunately, I have disabled the recovery point services due to space as I have a lot of games, large games I mean installed.
So far, I have changed keyboard, changing USB hub (as the laptop has only 2 X USB 3 and 2 X USB C with one of them dedicated for connecting to external monitor). The message still appears. I have also tried disabling the Microsoft device association root enumerator in Device Manager as suggested by one of the post found on Reddit (it worked for him) but it didn't solve the problem. I would be most grateful if anyone can help. Many many thanks in advance.
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