Question Keys not working on Razer Blackwidow Elite keyboard ?

[kemorno]

Hi! So i have had this Razer Blackwidow Elite keyboard since 2020, and pretty much no problems since. But today when i woke up and boot up the pc it showed 2 behaviours. First it would spam "km25" until the key "ESC" was pressed. After that, the keyboard would work as usual (even tested on a keyboard tester) except for the keys "I" and "8". Opened it to check for moisture or some internal damage but nothing was found as you can see on the photos attached...

I know that Razer is not known for their reliability but this one has held up pretty well and wasn't showing any signs of giving up anytime soon.
Any idea what it could be?
The LEDs work fine btw

If this really is a RIP, what keyboards do you recommend? I'm looking for a Mechanical KB with Media Keys and Numpad, not much preference in brands.

 

[Colif]

I had a razer kb for about that length of time, Either its E or W key stopped working and well, its hard to type anything without those keys.

You could try a clean boot and see if it changes anything - make sure to read instructions and make sure NOT to disable any microsoft services or windows won't load right - https://support.microsoft.com/en-au/help/929135/how-to-perform-a-clean-boot-in-windows

It doesn’t delete anything, it just stops non Microsoft programs running with start. Easy to reverse.

if clean boot fixes it, it shows its likely a startup program. You should, over a number of startups. restart the programs you stopped to isolate the one that is to blame.

thats just to see if its windows to blame.

Have you tried it on more than one PC?

If this really is a RIP, what keyboards do you recommend? I'm looking for a Mechanical KB with Media Keys and Numpad, not much preference in brands.

Do you want a gaming keyboard? Do you want wired or wireless? Do you want normal or low profile keys? Are you concerned about the switches?

I spent a few weeks finding one late last year. I rejected Razer because of Synapse, their hardware carries them mostly. I was mostly looking for wireless ones

Ended up with a NuPhy Halo96