Question Laptop freeze after ram upgrade

[manny340]

I have 8 GB 3200 Mhz ddr4 ram soldered in my ThinkPad gen 2 AMD ryzen 5 laptop. Machine info: Thinkpad e14 20T6
I got new vengeance 16 GB 3200 Mhz ddr4 ram. But after installing the ram the laptop is freezing. Can someone help. I not seeing option to change XMP in bios because may be lenovo does not give option to overclock the ram. Sharing the soldered ram picture. current ram picture

 

[manny340]

@Eximo @geofelt @Lafong can you guys help?

 

[helpstar]

Is the BIOS up to date?

Check the RAM with the memtest of windows or a tool like memtest86+

try different RAM (brand and model), maybe yours is incompatible in some way

 

[manny340]

BIOS is up to date and unable to completed memtest as laptop keep crashing during the test.
I'm not able to understand what ram should I use.

 

[Bob.B]

BIOS is up to date and unable to completed memtest as laptop keep crashing during the test.
I'm not able to understand what ram should I use.

Go here and run the scanner see what it shows.

Crucial

 

[manny340]

Go here and run the scanner see what it shows.

Crucial

It is showing 8 Gb and 16 Gb.
I was wondering should I go with 8 GB or 16 GB because 8 Gb is already soldered in my laptop.

 

[manny340]

Is the BIOS up to date?

Check the RAM with the memtest of windows or a tool like memtest86+

try different RAM (brand and model), maybe yours is incompatible in some way

I was wondering should I go with 8 GB or 16 GB because 8 Gb is already soldered in my laptop.

 

[Bob.B]

It is showing 8 Gb and 16 Gb.
I was wondering should I go with 8 GB or 16 GB because 8 Gb is already soldered in my laptop.

For most folks 16GB total is ample only you know what sort of stuff you run.

 

[manny340]

For most folks 16GB total is ample only you know what sort of stuff you run.

As only 1 slot is available the price difference is not too much between 8 gb and 16 gb I bough 16 gb. But now I'm thinking whether this 16 gb is compatible with 8 gb I mean 8 + 16 give better performance of 8+8.
Currently, 16 Gb is enough but by next year 16 Gb will not be enough and I don't want to again purchase 16 GB.

 

[manny340]

For most folks 16GB total is ample only you know what sort of stuff you run.

I installed 8 Gb 3200 Mhz recommended by Crucial. I installed 8 Gb on Thursday and then run bios memory test and for that, I got a pass without any error. Now today (Sunday) the laptop stuck and again got the blue screen. Laptop was fine on Friday and Saturday and got a random crash on Sunday.

 

[Bob.B]

I installed 8 Gb 3200 Mhz recommended by Crucial. I installed 8 Gb on Thursday and then run bios memory test and for that, I got a pass without any error. Now today (Sunday) the laptop stuck and again got the blue screen. Laptop was fine on Friday and Saturday and got a random crash on Sunday.

Does memtest86 run ok without this new stick of ram installed?

 

[manny340]

I did perform a memory test using bios and haven't found any issues. However, when I was doing the memtest in Windows it passes till %116 and kept going meanwhile my laptop freezes and got a blue screen.
Now I removed the ram and it is working fine. No issue at all.

 

[Bob.B]

I did perform a memory test using bios and haven't found any issues. However, when I was doing the memtest in Windows it passes till %116 and kept going meanwhile my laptop freezes and got a blue screen.
Now I removed the ram and it is working fine. No issue at all.

What bios level are you running?

 

[manny340]

What bios level are you running?

BIOS Version/Date LENOVO R1AET45W (1.21 ), 11/30/2022
Thats' the latest one as per Lenovo automatic software updater.

 

[Bob.B]

BIOS Version/Date LENOVO R1AET45W (1.21 ), 11/30/2022
Thats' the latest one as per Lenovo automatic software updater.

OK that's good.
If it won't run memtest86 it's not a windows issue.

It does run memtest86 with just the orig memory is that correct?

 

[manny340]

OK that's good.
If it won't run memtest86 it's not a windows issue.

It does run memtest86 with just the orig memory is that correct?

Yes, no issue with soldered 8 GB.

 

[Bob.B]

Yes, no issue with soldered 8 GB.

Flip a coin.......could be cpu/mobo/ram slot/other.