[Laptop] I7 8750H running at 100% while gaming, low frame rates.

Oct 20, 2018
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Hi! I have no idea what to do at this point.

I have a new MSI Gaming laptop.

MSI GS63 Stealth (Intel 8th Gen)

I7 8750H
GTX 1060 6 GB
16 GB DDR4 Ram
256GB SSD
1 TB HDD

My cpu has been running at 100% with fps being between 1-20 in my games.

I've been trying to play games but they've been running at low fps, even at low graphics settings. I did some searching around, and found an issue about power management. I changed my power management settings and have the same issue.

Here are pictures of task manager and a processor monitor while playing a random non graphics intense game (Pulsar) and another picture of what those readings look like right after closing the game (maybe a minute later)

https://imgur.com/a/iMKcH6s
 
Open Power options and on the left click on Create power plan link.
Create a High Performance power plan.

It could be a drivers issue, so you could use DDU in safe mode to uninstall the drivers and when the system reboots install the latest latest WHQL driver from Nvidia site.
Do a custom install without the GeForce Experience.

Could you post your CPU and GPU temps while gaming?
 
Oct 20, 2018
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According to CPUID they're running at about 90c,and maxed out at 100c while playing less demanding games (Golf with Friends, Minecraft, Ect)

While watching the monitors I notice that the task manager cpu usage is shooting up to 100% and games are slowing going to 1-10 fps when the cpu temp gets up that high.

My idle temp after leaving it with nothing running for a few minutes seems to be around 50-65c on average.


And I am using high performance, with processor power management set to 100% on max and minimum

 
Those are very high temperatures.
Have you try increasing fan speed with a custom fan curve to lower the temps.

The previous MSI GE63 laptop was thicker and had a beefier cooler and still was getting hot.
The GS63 model looks very thin, so it will be a challenge to cool both, CPU and GPU.
 
Oct 20, 2018
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Hi yes I have dragon center running the fans at high setting.

I have another MSI laptop with an I5 6000 series and GTX 960m. It doesn't seem to have any of these cooling problems. Should I return this laptop possibly?
 
They have a BIOS fix that will increase the fan speed exponentially but you will have to contact MSI.
I would return it, since that issue is just going to get worse and I would not like a laptop sounding like a jet taking off.
 

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