I have a new MainGear Vector Pro laptop. It's worked fine as recently as last night. It's the factory build with one exception: I swapped out the power cable connecting the AC power adapter to the wall when I moved from the U.S. to Europe (needed a different plug for the wall outlet).
When I turn on my laptop, there is a low whirring sound as it powers up. The power LED illuminates and stays solid. The battery LED is dark. Some colored LEDs illuminate along the front edge of the laptop case, but nothing else comes one: nothing on the screen, no power to the mouse (attached via USB cable), and the keyboard does not illuminate or function. This behavior occurs both when power is connected and disconnected. Additionally, the laptop seems to power cycle. Even after I power it off, it'll "spin up," then rest, and then shut down.
This is all very weird, because everything worked perfectly when I used the laptop last night. As per the usual, I left the laptop powered on and closed the lid when I finished using it.
I've tried different wall outlets, detaching and reattaching power cables, and swapping back to the original AC power cable. No joy.
Any help is appreciated!
Here are the specs of my MainGear Vector Pro :
When I turn on my laptop, there is a low whirring sound as it powers up. The power LED illuminates and stays solid. The battery LED is dark. Some colored LEDs illuminate along the front edge of the laptop case, but nothing else comes one: nothing on the screen, no power to the mouse (attached via USB cable), and the keyboard does not illuminate or function. This behavior occurs both when power is connected and disconnected. Additionally, the laptop seems to power cycle. Even after I power it off, it'll "spin up," then rest, and then shut down.
This is all very weird, because everything worked perfectly when I used the laptop last night. As per the usual, I left the laptop powered on and closed the lid when I finished using it.
I've tried different wall outlets, detaching and reattaching power cables, and swapping back to the original AC power cable. No joy.
Any help is appreciated!
Here are the specs of my MainGear Vector Pro :
- AMD Ryzen 6000 series - Intel12th Gen Core i9
- NVIDIA GeForce RTX 3070 Ti
- 32GB DDR5 4800 MHz
- 230W (19.5V/11.8A), 3-pin AC adapter
- Li- polymer Battery, SW Gas Gauge IC, soft pack, 6 cells (3S2P 8200mAh) 93.48Wh