Laptop says charging, but not charging at all?

Dec 5, 2014
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I am having this strange issue, where I take out the battery charger, and the battery light on my laptop is blank (meaning that it is not charging) Then ten seconds later, the Battery icon on my laptop turns on (orange, meaning charging, but not fully charged). However, I am not charging my battery at all!!! (i.e. The charger adapter is not connected to the laptop)


"batteryinfoview.exe" Seems to know that I am not charging, but here is a screenshot:
http://imgur.com/gallery/7xAWax2/new

There is normally a "-" sign before the "Charge/Discharge Rate" before the "4473 milliwatts" However, now there is none. It says "Charging, AC power" but at the top it reports the time remaining for the battery. Confusion?

I normally operate my laptop without the battery, but this "problem" bothers me when I take my laptop without a power source (With my battery in).

The hardware seems to be the problem, because when the Orange Battery Light is on, immediately Windows 10, 8.1, AND Linux all think that the battery is charging.


The problem started only 1 month ago.

I updated my BIOS half a year ago. I don't want to go through the horror of Updating BIOS again. The fans go full (really loud), and for some paranoiac reason, I think the computer is going to overheat.


Could this problem be because I insert the battery/take out the battery when the system is on?
Maybe there is static electricity? (Very Unlikely)
Maybe it is a motherboard failure?
Maybe the battery needs replacing? (The battery is very healthy. The wear level is only 2.3% I think
Or maybe I began Windows installation with the battery out?


My Acer Aspire E5-571PG-524H is slightly over a year old. Here are the specs

Intel Core i5-4210U CPU
Nvidia 840M GPU
4GB DDR3 L RAM
1TB WDC WD10JPVX HDD



Any replies would be appreciated. Thank you in advance
 
well it`s not the best idea in the world to remove the battery from the laptop if you have it connected to the mains via the power brick provided for the laptop.

That way you can damage the charging circuit of the laptop it`s self.
But a orange light on a laptop for the battery also can mean it only has about 20% charge left in the battery and is a warning to connect it to the mains power brick so you don`t suffer from any data loss.

Just leave your battery in the laptop all of the time.
 



Thank you for your answer. Maybe I should've hibernated/shutdown my laptop before removing the battery. Oopsie!

An orange light on my laptop only comes on when the battery is only 10% left. The problem occurs nevertheless, whatever the charge, even 100%

"Just leave your battery in the laptop all of the time."

I want my battery to last, and when I play games, the GPU sucks up 20,000 milliwatts. A lot. It equates to around 25,000 Miliwatts. Ideally, I want the discharge rate as low as possible.



I updated the post...
 


Hello,

You may need to disassemble the laptop down to the motherboard, remove and insert the battery charger connector to the motherboard again.

Also there is an application, that allows you to charge the batter to 50% or 80% and then it won't charge the battery, but the power will be connected and the power will be taken directly, not from the battery when it has reached the 80%. Thereby you can save the battery from discharging and use the power directly.

Good luck.
 


Thank you for your suggestion. I will try that. Also, what is the name of the application?

 



I have torn my laptop apart. The battery charger connecter is soldered onto the motherboard. You know what Acer is like.


I have cleaned the pins/connecters. No avail

Thank you for you suggestion though
 

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