Lately my gaming laptop has been frequently shutting down and I have been unable to consistently use the computer.
When the computer shuts down the screen goes black then it shuts off completely. When I tr yto restart the computer it might get as far as the login screen before it shuts down again. The shutdown will occur while I am in the bios leading me to believe that it is more than likely a hardware problem.
I have already attempted to try moving the ram to different slots with no luck. I have also tried disconnecting the battery and running the computer with only the power supply but this did not solve it.
At the moment if I wait about 30 minutes the computer will start up and run for a bit before the problem comes back again - I have been able to check the event viewer and saw that the computer would frequently have the "processor is being limited by system firmware" shortly before the crash but I am not sure if they are correlated.
I am trying to make sure I cover all avenues before I cave in and bring it to a computer repair store!
When the computer shuts down the screen goes black then it shuts off completely. When I tr yto restart the computer it might get as far as the login screen before it shuts down again. The shutdown will occur while I am in the bios leading me to believe that it is more than likely a hardware problem.
I have already attempted to try moving the ram to different slots with no luck. I have also tried disconnecting the battery and running the computer with only the power supply but this did not solve it.
At the moment if I wait about 30 minutes the computer will start up and run for a bit before the problem comes back again - I have been able to check the event viewer and saw that the computer would frequently have the "processor is being limited by system firmware" shortly before the crash but I am not sure if they are correlated.
I am trying to make sure I cover all avenues before I cave in and bring it to a computer repair store!