Question Laptop shuts down randomly with overheating error ?

[itzahmedok]

Laptop model: Dell Latitude E6320 with Intel Core i5-2520M CPU @ 2.50GHz

While running even on idle temps, it shuts down randomly and gives this error:
"Your system powered off because it was warmer then expected".

I dont have a batter but i dont think thats the prob.
This is my 6th time trying to post this cause it keeps shutting down.
Thank u.

 

[Vic 40]

Seems an old laptop, just needs a good cleaning and likely new paste between cpu+cooler and gpu+cooler as well. Find a manual about how to open it and try for yourself or bring it to a shop which can do it for you.

View: https://www.youtube.com/watch?v=TVWS-VsukUM

View: https://www.youtube.com/watch?v=StXPfq8nDVk


might need a good I Fixit kit to make this happen, need at least good tools so screws (different ones are used) do not get stripped etc., a shop could be less expensive.

 

[itzahmedok]

Seems an old laptop, just needs a good cleaning and likely new paste between cpu+cooler and gpu+cooler as well. Find a manual about how to open it and try for yourself or bring it to a shop which can do it for you.

View: https://www.youtube.com/watch?v=TVWS-VsukUM

View: https://www.youtube.com/watch?v=StXPfq8nDVk


might need a good I Fixit kit to make this happen, need at least good tools so screws (different ones are used) do not get stripped etc., a shop could be less expensive.

i did all u said yesterday, but a professional person. It doesnt heat thats the problem, its at like 56-60C and shuts down

 

[Vic 40]

Maybe reset bios to optimal default values will help, otherwise some sensor still gives a high temp. Maybe you can use HWinfo to see which it is before it shuts down.

download hwinfo64,
install and open it,
check "sensors-only",
click "run".