Question laptop totally freezes when running cinebenchmark r23

Jun 21, 2024
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hello guys,
so when i bought this laptop (acer predator neo 16 PHN16-71 i.e. i5 13500hx rtx 4050) i ran the same test and it worked normal but now for some days i felt performance is low so i decided to benchmark cpu and gpu. when in cinebench single core gave score same as before but when i ran multicore just freezes instantly(run benchmark 3 times, everytime freezes) and blink after 1-2 minutes...please help im very worried why is this happening? any help will be appreciated Thankyou( and sorry for my bad english)