[SOLVED] Laptop Touch Screen Issue

[Jonmc89]

I replaced a touchscreen on my laptop recently and when I booted it up I noticed that the screen positioning was off and there was a large section on the right magnified strip. I have checked all graphics card options, drivers and OEM Options still to no avail. Before I purchase another screen and rule it down to faulty component, I thought I would put it out to the world to see if a missing something simple.

 

[lvt]

Can you post some photos?

Are you sure you bought the replacement LCD with the exact part number?

 

[Jonmc89]

Hi yeah I used the exact serial number of the back of the damaged screen. Definitely touch screen as the functionality still works.

Silly Question I'm new to using this forum is there a way to post pick straight from my machine?

 

[lvt]

Definitely touch screen as the functionality still works.

That's a good news, did you try to reconnect the cable a couple of time to see if something changes?

A good photo is worth a thousand words.

 

[lvt]

Silly Question I'm new to using this forum is there a way to post pick straight from my machine?

You can upload your images here then copy-paste the image link in the post

Upload images

 

[Jonmc89]

That's a good news, did you try to reconnect the cable a couple of time to see if something changes?

A good photo is worth a thousand words.

That's a good news, did you try to reconnect the cable a couple of time to see if something changes?

A good photo is worth a thousand words.

is there a way to post a picture stai

You can upload your images here then copy-paste the image link in the post

Upload images

https://imgur.com/undefined

View: https://imgur.com/undefined
many thanks

 

[Jonmc89]

https://imgur.com/B2uKLG1

View: https://imgur.com/B2uKLG1

 

[lvt]

https://imgur.com/B2uKLG1

View: https://imgur.com/B2uKLG1

It seems that the screen has suffered some external pressure for an extended period of time, either in the warehouse or during the shipment.

Try to run the screen at max brightness for a while and use a wet tissue to clean it from time to time in a circular pattern to see if the situation improves.

 

[Jonmc89]

It seems that the screen has suffered some external pressure for an extended period of time, either in the warehouse or during the shipment.

Try to run the screen at max brightness for a while and use a wet tissue to clean it from time to time in a circular pattern to see if the situation improves.

will give it a go for sure but if all else fails I suppose a new screen will be the next step.

 

[Jonmc89]

Thanks you for the advice