Hello, I been having this issue with my 2016 HP Star Wars Special 15.6" High Performance Full HD IPS Touchscreen Gaming Laptop, Intel Core i5-6200U, NVIDIA GeForce GTX 940M, 8GB RAM, When I shutdown the laptop completely and close the lid, it turns back on. While its on and I close the lid, the laptop now shuts completely off (i.e., does not go to sleep).
I called HP Tech Support, but they want to charge me over 60 bucks to attempt to fix this over the phone. Can anyone provide some assistance on this and what could be causing this issue?
Thanks!
I called HP Tech Support, but they want to charge me over 60 bucks to attempt to fix this over the phone. Can anyone provide some assistance on this and what could be causing this issue?
Thanks!