Question Laptop won't detect bluetooth headset

[64cents]

I'm using windows 8.1. I tried scanning for it once before and it paired but not really. I think I accidentally cancelled the driver installations at one point, and it somehow says paired but doesn't connect. Obviously the headset is on. I tried removing it from paired devices and it said error a few times but eventually I removed it and tried pairing again but with no avail. No idea what to do. The model is Rampage RBT-18 "Blissful". Help this idiot out please.

 

[Ralston18]

Make and model laptop?

Have you tried the headset on another known working computer with Bluetooth?

Do any other Bluetooth devices connect and work with the laptop?

 

[64cents]

Make and model laptop?

Have you tried the headset on another known working computer with Bluetooth?

Do any other Bluetooth devices connect and work with the laptop?

I tried connecting another pair and they worked, took a little while though.
Manufacturer is Hewlett-Packard, model is HP 15 Notebook PC. No clue what the make is exactly. The Blissful headset works on my other devices, and so do these earphones

 

[Ralston18]

Only two thoughts at this time:

1) Are you using built-in Bluetooth or a USB Bluetooth adapter?

2) Is your installation of Windows 8.1 up to date?

If Bluetooth does work then not likely to be a hardware problem.

Consider reinstalling the laptop's Bluetooth drivers.

A newer version may improve the pairing performance.