Question Lenovo Legion Y530-15ICH (Type 81FV) has been crashing for 9 months

[warren888]

Hello guys,

First I want to thank you for taking your time and trying to help me.

This machine started having bluescreens nine months ago and it now crashes daily - shut downs or Blue screens.

I do not run any games on it and just run normal software
Blue screen errors are:

1. DPC WATCHDOG VIOLATION - latest blue screen today and seen a few time s
2. SYSTEM THREAD EXCEPTIONNOT HANDLED - A few times
3. SYSTEM SERVICE EXCEPTION
4. MEMORY MANAGEMENT a number of times
5. NTFS.sys
6. FAULTY HARDWARE CORRUPTED PAGE - a few times
7. DRIVER OVERRAN STACK ERROR
8. DRIVER POWER STATE FAILURE

• Using Core Temp app: It runs over 90 c on most of the cores... see image below

• It got so bad I took it to Lenovo to fix they had it for 37 days and it is still crashing

• Lenovo says it not hardware issue?? They replaced the memory and the CPU still having Blue screens latest blue screen is DPC WATCHDOG VIOLATION…

• Lenvovo says the temps below are fine --- i dont thinks so?

Any ideas to fix this?

Much appreciated
Warren

Machine Specs:
Processor: Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz 2.21 GHz
Windows 10 pro
Installed memory (RAM): 16 GB (15.9 GB usable)
64-bit Operating System, x64-based processor

 

[hang-the-9]

If they had it and did not fix it, you should talk to them again, they may need to replace the motherboard. I take it you tried a clean Windows setup already right? If you set the system to factory default setup with Windows, and don't install a bunch of other programs on it and it still crashes, then it's a hardware issue. The key here is "standard Windows setup" meaning no messing with utilities, games, etc... test it as stock with just web browsing, videos, etc.. Maybe some basic programs like Office, Libre Office.