Hello. I have problems with installing Linux Mint. I used Windows’ Disk Management tool to create an unallocated space where Linux Mint will be installed. I reserved 57.98GB of free space for Linux Mint, as you can see here: https://postimg.cc/JG9brnyQ
Then, I used balenaEtcher to create a bootable USB drive with Linux Mint.
However, when I try to install Linux Mint, it shows errors, then the OS loads, but the installer can’t detect the free space I reserved. Also, when I shut down or restart Linux Mint (the live version), then it can’t load anymore; it still shows the errors and the Linux logo, but the system doesn't proceed beyond the logo. The live version of Linux Mint loads properly only the first time, but can’t load if restarted or shut down. If you restart it or shut it down, and then try to load it again, it will reach the Linux logo, and after that, it will show a black screen.
If I want to make Linux Mint load properly again, I have to erase the USB drive, then use balenaEtcher (again) to make a bootable USB drive with Linux Mint (again). In other words, once I create a bootable USB drive with Linux Mint, the live OS will load properly only once, but no more. Each time I want to make it load properly, I have to start the whole process from the beginning.
I created a video, so you can see the problem.
Watch the video here:
View: https://www.youtube.com/watch?v=ROtrswxaJ6M
NOTE: It seems the video has poor quality. Select 720p or 1080p to make the quality a little bit better. Also, i recommend watching the video in full screen, so it can be easier to see the error messages.
NOTE #2: When you see the Boot Menu, watch closely! Before the big error message, there is another error message that appears immediately after i select the bootable USB drive from the Boot Menu.
At the time frame of 02:41, you will see a message shown for a very short window of time. Since it’s impossible to read it for less than a second, I have screenshot it for you. You can see it here: LINK TO THE IMAGE
Also, as I already said earlier, the Linux Mint installer is unable to detect and show the free space I have reserved. Here are screenshots of each step in the Linux installer, so you can see the problem. Here is a gallery that contains the images showing all steps in the Linux installer: LINK TO THE GALLERY
The last image shows that the USB drive is the only available option the installer shows (sda3 is the USB, not the SSD). The USB drive is in the ext4 format, so the installer shows it as the place where the OS should be installed. The problem is that the installer doesn’t show the empty space I have reserved, and doesn’t show me the option to format that space and make it compatible with Linux. In the past, when I successfully installed Linux Mint on my other laptop, the installer showed me this window: https://postimg.cc/Y4SsW7B0
I was given the option to select the space to be erased and Linux installed. However, now I don’t get that option.
In the past, I installed Linux Mint on an empty HDD that was treated with DBAN. Also, back then I didn’t get any errors. Currently, I want to install the OS on an SSD that has Windows in it. I want to install Linux in the partition I created.
According to some claims I found on the Internet, the problem could be caused by certain settings in the UEFI. Here are images of my UEFI settings: LINK TO THE GALLERY
If you see any problematic settings, tell m which they are, so I can change them.
According to some other claims, the problem could be caused by a BIOS that is too old. However, I have installed the same Linux on a BIOS from 2015, 5 years older than mine BIOS. Doesn't that mean the problem isn't caused by the age of my BIOS?
Additional information:
BIOS Mode: UEFI
BIOS Version/Date Phoenix Technologies Ltd. V1.09, 5/15/2020
BaseBoard Manufacturer - SR
BaseBoard Product - Rose_SR
BaseBoard Version - V1.09
Platform Role - Mobile
Secure Boot State - Off
I have booted Linux Mint and Kali Linux from the same USB drive on the same laptop even before. Back then, I didn't have any problems. The USB drive has been formatted and erased multiple times. It was used for creating media installations for Windows PE, 7, 8, 10, 11, Linux Mint, Kali Linux, other Linux distros, including Debian... In other words, the USB drive has been used heavily. Could the problem be caused by the fact the USB drive has been used too much and now has bad sectors? Or, could the problem be caused by the .iso file itself because it contains errors the developers still haven't fixed?
Can someone help me? I really need help. 🙁
Thanks.
Then, I used balenaEtcher to create a bootable USB drive with Linux Mint.
However, when I try to install Linux Mint, it shows errors, then the OS loads, but the installer can’t detect the free space I reserved. Also, when I shut down or restart Linux Mint (the live version), then it can’t load anymore; it still shows the errors and the Linux logo, but the system doesn't proceed beyond the logo. The live version of Linux Mint loads properly only the first time, but can’t load if restarted or shut down. If you restart it or shut it down, and then try to load it again, it will reach the Linux logo, and after that, it will show a black screen.
If I want to make Linux Mint load properly again, I have to erase the USB drive, then use balenaEtcher (again) to make a bootable USB drive with Linux Mint (again). In other words, once I create a bootable USB drive with Linux Mint, the live OS will load properly only once, but no more. Each time I want to make it load properly, I have to start the whole process from the beginning.
I created a video, so you can see the problem.
Watch the video here:
NOTE: It seems the video has poor quality. Select 720p or 1080p to make the quality a little bit better. Also, i recommend watching the video in full screen, so it can be easier to see the error messages.
NOTE #2: When you see the Boot Menu, watch closely! Before the big error message, there is another error message that appears immediately after i select the bootable USB drive from the Boot Menu.
At the time frame of 02:41, you will see a message shown for a very short window of time. Since it’s impossible to read it for less than a second, I have screenshot it for you. You can see it here: LINK TO THE IMAGE
Also, as I already said earlier, the Linux Mint installer is unable to detect and show the free space I have reserved. Here are screenshots of each step in the Linux installer, so you can see the problem. Here is a gallery that contains the images showing all steps in the Linux installer: LINK TO THE GALLERY
The last image shows that the USB drive is the only available option the installer shows (sda3 is the USB, not the SSD). The USB drive is in the ext4 format, so the installer shows it as the place where the OS should be installed. The problem is that the installer doesn’t show the empty space I have reserved, and doesn’t show me the option to format that space and make it compatible with Linux. In the past, when I successfully installed Linux Mint on my other laptop, the installer showed me this window: https://postimg.cc/Y4SsW7B0
I was given the option to select the space to be erased and Linux installed. However, now I don’t get that option.
In the past, I installed Linux Mint on an empty HDD that was treated with DBAN. Also, back then I didn’t get any errors. Currently, I want to install the OS on an SSD that has Windows in it. I want to install Linux in the partition I created.
According to some claims I found on the Internet, the problem could be caused by certain settings in the UEFI. Here are images of my UEFI settings: LINK TO THE GALLERY
If you see any problematic settings, tell m which they are, so I can change them.
According to some other claims, the problem could be caused by a BIOS that is too old. However, I have installed the same Linux on a BIOS from 2015, 5 years older than mine BIOS. Doesn't that mean the problem isn't caused by the age of my BIOS?
Additional information:
BIOS Mode: UEFI
BIOS Version/Date Phoenix Technologies Ltd. V1.09, 5/15/2020
BaseBoard Manufacturer - SR
BaseBoard Product - Rose_SR
BaseBoard Version - V1.09
Platform Role - Mobile
Secure Boot State - Off
I have booted Linux Mint and Kali Linux from the same USB drive on the same laptop even before. Back then, I didn't have any problems. The USB drive has been formatted and erased multiple times. It was used for creating media installations for Windows PE, 7, 8, 10, 11, Linux Mint, Kali Linux, other Linux distros, including Debian... In other words, the USB drive has been used heavily. Could the problem be caused by the fact the USB drive has been used too much and now has bad sectors? Or, could the problem be caused by the .iso file itself because it contains errors the developers still haven't fixed?
Can someone help me? I really need help. 🙁
Thanks.
Last edited: