Hi,
Very new at trying to fix and diagnose computer errors, but willing to try. My trusty old Dell desktop, which I’ve had for about 10 years, has finally caused me a problem. This morning, I turned the computer on, I get the Windows XP screen, then I get the log-in screen, with my name and icon and my wife’s name and icon. When I click on my name to log in(or my wife’s), it seems like it’s going to be OK, but then I get the following errors—“Windows cannot load user profile, but has logged you on with the default profile”. I click OK or let the time tick out, but then it just stays, doesn’t log me in. I’ve also received these error messages “insufficient system resources exist to complete requested service” and “user.ini.exe failed”. I’ve shut down several times and restarted, but keep getting “Windows cannot load user profile, but has logged you on with the default profile.” I can’t log on to get to control panel, my computer, etc……At this point, I would love to just be able to save some of my recent documents and photos if you think it would be too expensive to fix or not even worth it for such an old machine. I don’t even know my administrator name and password anymore it has been so long since I created it. I’ve read a couple of things about creating a new profile and user, but I can’t log in to do any of that. Any suggestions would be much appreciated.
Thanks~
Very new at trying to fix and diagnose computer errors, but willing to try. My trusty old Dell desktop, which I’ve had for about 10 years, has finally caused me a problem. This morning, I turned the computer on, I get the Windows XP screen, then I get the log-in screen, with my name and icon and my wife’s name and icon. When I click on my name to log in(or my wife’s), it seems like it’s going to be OK, but then I get the following errors—“Windows cannot load user profile, but has logged you on with the default profile”. I click OK or let the time tick out, but then it just stays, doesn’t log me in. I’ve also received these error messages “insufficient system resources exist to complete requested service” and “user.ini.exe failed”. I’ve shut down several times and restarted, but keep getting “Windows cannot load user profile, but has logged you on with the default profile.” I can’t log on to get to control panel, my computer, etc……At this point, I would love to just be able to save some of my recent documents and photos if you think it would be too expensive to fix or not even worth it for such an old machine. I don’t even know my administrator name and password anymore it has been so long since I created it. I’ve read a couple of things about creating a new profile and user, but I can’t log in to do any of that. Any suggestions would be much appreciated.
Thanks~