Looking for help

[Fallengr]

Hi guys, I have a problem about one month now. When I play games my monitor randomly goes black and pc still working.
Spec: mobo msi 970 gaming
Gpu amd sapphire r9 380 nitro 4gb
Cpu amd fx 8350 8 core at 4.00ghz
Ram Kingston fury 2x8 at 1866.
Psu (new) coolemaster 750w m series. 80+ bronze.
I have try some solutions , like clean reinstall gpu drivers. Reinstall Windows 10. But nothing help. I check numlock button when the screen goes black but nothing is happening. ( still green) not responding to close. Sorry for bad English

 

[Hellfire13]

this is for memtest...u need to download for windows, not linux...

http://www.memtest86.com/download.htm

mobo is gud if it doesnt crash except gaming...processor too...

get d memtest result...if its fine thn we have to approach it from another angle...

 

[Fallengr]

The memtest 86 is for both systems 86 and 64? Cause I have 64 bit system. About gpu I run fanmark about 20mins with 74°c stable at 100% of usage of gpu at max settings and everything is normal is 20mins ok?

 

[Hellfire13]

memtest is for both....
and 20mins is relatively short maybe...u have to run around d duration tht u get black screen during gaming...

 

[Fallengr]

Black screen comes randomly. I ask a technician about my problem and say to pay attention on mobos chipset cause the gpu and mobos chipset both they communicate. I this right?

 

[Hellfire13]

every hardware communicates with each other when the system is running...

 

[Fallengr]

I close more to mobo . I dont know why but I do

 

[Hellfire13]

u have to eliminate every possibility one by one bfore making a judgement...
technical issues can be more complicated at times, than wat meets the eye...

 

[Fallengr]

I totally agree with you. But rly im freaking out with this shit.

 

[Hellfire13]

yeaaaah...thts all rite...i wud too...been thr done tht...
2 months hence...u dont remeber a damn thing...
dnt wrry abt it...and keep us posted...

 

[Fallengr]

i run 1 pass with memtest no error . so what now

 

[Hellfire13]

u have to run atleast 9 passes...

if tht is successful, go to ur motherboard website and update the BIOS...

 

[Fallengr]

Hellfire can you tell me a way to reset my bios version to factory . Cause I think I have mess up cause someday I try to up date my bios via liveupdate 6 and I have an electricity black out.

 

[Hellfire13]

u shd have the "restore default/factory settings" either in ur BIOS interface screen or save and exit screen...
u can also reset the cmos battery by detaching it for a minute or two...even that can restore bios...

u can find more details in this link...
http://www.howtogeek.com/131623/how-to-clear-your-computers-cmos-to-reset-bios-settings/

 

[Fallengr]

I try only load default from bios but the bios version still updated . I want to delete update is this possible.?

 

[Hellfire13]

u mean u wanna roll back to an earlier version???
for that u need to download an earlier version and run it...

 

[Fallengr]

Maybe my mobo gonna die. Cause I remove ram and gpu I power up the system and no posting beep sound.

 

[Hellfire13]

u shd rma it if under warranty...

 

[Fallengr]

You think we found the solution? Yes my mobo have warranty 1.5 year more.

 

[Hellfire13]

frankly, i m not sure yet...thts y we need to eliminate d othr hardwares from d equation...
so, we have tested d hdd, gpu and ram...
now its down to the mobo and processor...
i wud suggest tht at ths point u take it to a professional shop if u wanna probe more...
or get ur mobo rma ed...

 

[Fallengr]

Tomorrow morning I return mobo to the shop. And lets hope to end this shit

 

[Hellfire13]

cheers mate...keep us posted...