[SOLVED] Lose access to internet after installing Hamachi

[Bukh Lisus]

My buddy asked me to install hamachi so I could join his minecraft server, immediately after doing so I lost connection to just about everything. I'm still able to use discord, play games and even install items off of steam. I'm not able to access most websites like YouTube, Gmail, Microsoft Homepage, etc. Any help would be greatly appreciated as I've tried several solutions with none of them working. I have also tried uninstalling hamachi but with little luck, resetting my PC to factory settings also hasn't worked.

 

[kerberos_20]

https://www.windowscentral.com/how-change-priority-order-network-adapters-windows-10

follow this guide to open hamachi adapter settings
and set automatic metric to 9000 for ipv4 and ipv6

 

[Bukh Lisus]

https://www.windowscentral.com/how-change-priority-order-network-adapters-windows-10

follow this guide to open hamachi adapter settings
and set automatic metric to 9000 for ipv4 and ipv6

Just tried this, didn't work sadly.

 

[kerberos_20]

post your ipconfig settings
cmd: ipconfig /all

 

[Bukh Lisus]

https://imgur.com/a/BS8wARQ

 

[kerberos_20]

could be just dns issue
not sure abouut telus

open cmd with admin rights and type in all those commands one by one:

nslookup
set debug
set db2
www.microsoft.com

then post your results

 

[Bukh Lisus]

https://imgur.com/a/XJkWFdY

I used https://products.office.com/en-ca/home because I realized I'm actually able to open the homepage but it takes about 2minutes to fully load.
I can send the same results to www.microsoft.com if you'd like.

 

[kerberos_20]

please type those commands one by one
after each command, press enter on keyboard

nslookup

enter

set debug

enter

set db2

enter

http://www.whatever.xx

enter

 

[Bukh Lisus]

https://imgur.com/a/rDWRlZ9

View: https://imgur.com/a/rDWRlZ9

 

[kerberos_20]

your telus dns server doesnt work
try opendns from google

Windows
DNS settings are specified in the TCP/IP Properties window for the selected network connection.


Example: Changing DNS server settings on Windows 10

1. Go to the Control Panel.
2. Click Network and Internet > Network and Sharing Center > Change adapter settings.
3. Select the connection for which you want to configure Google Public DNS. For example:
   • To change the settings for an Ethernet connection, right-click the Ethernet interface and select Properties.
   • To change the settings for a wireless connection, right-click the Wi-Fi interface and select Properties.
4. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
5. Select the Networking tab. Under This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6) and then click Properties.
6. Click Advanced and select the DNS tab. If there are any DNS server IP addresses listed there, write them down for future reference, and remove them from this window.
7. Click OK.
8. Select Use the following DNS server addresses. If there are any IP addresses listed in the Preferred DNS server or Alternate DNS server, write them down for future reference.
9. Replace those addresses with the IP addresses of the Google DNS servers:
   • For IPv4: 8.8.8.8 and/or 8.8.4.4.
   • For IPv6: 2001:4860:4860::8888 and/or 2001:4860:4860::8844.
10. Restart the connection you selected in step 3.

ipv4 may not be needed

 

[Bukh Lisus]

Holy shoot man, thank you so much! I lucked out the last time this happened but you found what I hope is a permanent fix for me.

 

[Bukh Lisus]

Holy shoot man, thank you so much! I lucked out the last time this happened but you found what I hope is a permanent fix for me.

I just ate my own words and got too happy
I was able to access Gmail once without an issue and it's back to its old self

 

[kerberos_20]

can u set dns inside modem settings?

 

[Bukh Lisus]

I don't know how to do such a thing

 

[Bukh Lisus]

So after a while, I managed to fix the issue while trying to fix something else. I disabled my ipv6 and regained access to literally everything I couldn't access before. So this thread can be closed if a mod would like to do so.

 

[allynwu714]

your telus dns server doesnt work
try opendns from google

Windows
DNS settings are specified in the TCP/IP Properties window for the selected network connection.


Example: Changing DNS server settings on Windows 10

1. Go to the Control Panel.
2. Click Network and Internet > Network and Sharing Center > Change adapter settings.
3. Select the connection for which you want to configure Google Public DNS. For example:
   • To change the settings for an Ethernet connection, right-click the Ethernet interface and select Properties.
   • To change the settings for a wireless connection, right-click the Wi-Fi interface and select Properties.
4. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
5. Select the Networking tab. Under This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6) and then click Properties.
6. Click Advanced and select the DNS tab. If there are any DNS server IP addresses listed there, write them down for future reference, and remove them from this window.
7. Click OK.
8. Select Use the following DNS server addresses. If there are any IP addresses listed in the Preferred DNS server or Alternate DNS server, write them down for future reference.
9. Replace those addresses with the IP addresses of the Google DNS servers:
   • For IPv4: 8.8.8.8 and/or 8.8.4.4.
   • For IPv6: 2001:4860:4860::8888 and/or 2001:4860:4860::8844.
10. Restart the connection you selected in step 3.

ipv4 may not be needed

I tried this but it didn't work for me 🙁 It takes forever for me to access Messenger and when the page eventually loads, all messages fail to send... like Bukh Lisus, I can't access many websites but youtube and some others work perfectly fine...when I want to play league of legends, it'll tell me that I can't play because I appear to be offline despite I successfully logged in?? I already deleted Hamachi and followed the steps .. but nothing seems to change... please help 😢

 

[Bukh Lisus]

Try disabling your ipv6 like I did it may or may not work but it did for me!

 

[allynwu714]

Try disabling your ipv6 like I did it may or may not work but it did for me!

OMGGG what the heeckkkk it actually worked

 

[allynwu714]

Try disabling your ipv6 like I did it may or may not work but it did for me!

OMG THANK YOUUU I was like... myabe I should sell this PC since I'm moving anyways... but you saved it.. thanks!!

 

[PH121]

Try disabling your ipv6 like I did it may or may not work but it did for me!

This worked a treat for me. I had wasted ages messing around with this issue.
I had also read lots of other suggestions but many of them seemed quite convoluted so I didn't fancy trying them. I kept digging around until I found something which seemed pretty simple and tried that (easy to undo too) BAM! - solved.
Thank you so much Bukh Lisus for posting this suggestion .