[SOLVED] Loss of Picture when Playing Games

[B4MBU5K0]

Hello, a week ago I bought a new GPU (RX 580 8gb) and everything works fine but it seems that when I play games on ultra after a while the screen goes black. The pc doesn't turn off, because the fans are still spinning. Also my keaboard and mouse disconnect for some reason. I have my monitor connected through DVI-D and have also tried connecting HDMI but also no signal. I can still refund the GPU if that is the problem. I just want to be sure that something else isn't causing it. Thank you for replies.

My PC:
MB: MSI Tomahawk B340
PSU: Evolveo Pulse 550w
CPU: AMD Ryzen 5 1600x
RAM: HyperX 2x4gb
GPU: AsRock RX 580 Gaming D 8gb

 

[hang-the-9]

I'd guess the power supply is the issue from the component list. At first I thought it was a really bad one, but the Pulse model you have is better than their other model by far. However still may not be very good, those localized power supplies are hard to judge since no-one really reviews them.

 

[B4MBU5K0]

I'd guess the power supply is the issue from the component list. At first I thought it was a really bad one, but the Pulse model you have is better than their other model by far. However still may not be very good, those localized power supplies are hard to judge since no-one really reviews them.

Thanks for the reply, do you think that bad psu can cause this issue? Also could you recommend a PSU or atleast a manufacturer? Thanks in advance.

 

[hang-the-9]

Usually the most widely available good quality power supply is the Corsair CX models. Issue is that without testing parts you won't find out where the issue is, it may not be the PSU but need to test that.

 

[lil_jibi]

either press alt and enter at the same time or go to device manager look for display adapters then turn it off for 5 minutes then turn it back on