Question M.2 SSD not detected

[McGleish]

I recently decided to upgrade my gaming pc. I bought a msi b450 tomahawk max and a Samsung evo 970 plus m.2 NVMe SSD everything is working fine except from the SSD, I can’t seem to get windows to detect the device what is weird is that device manager and BIOS detects the device but disk management doesn’t. I’ve tried multiple solutions such as.
.updating bios
. Setting up the device via disk management (doesn’t show up)
.booting windows 10 via flash drive (only detects my old SSD and HDD)
. Downloading drivers and Samsung magician ( magician doesn’t detect the SSD)
. Uninstalling the SSD via device manager and also manually uninstalling and re installing the SSD
.messing around with BIOs settings
. Migrating files via a tool (doesn’t detect the SSD
. Other solutions that I can’t think of at this time

im starting to run out of patience because it’s now been 3 days since I’ve installed the SSD and it still won’t work any ideas or solutions would be amazing.

 

[rocktalkrock]

Is there an "Unknown" Disk listed in the Disk Management window?

 

[McGleish]

No there’s absolutely nothing coming up on the disk window besides my Old 120GB SSD and my 500GB HDD

 

[McGleish]

Is there an "Unknown" Disk listed in the Disk Management window?

No there’s absolutely nothing coming up on the disk window besides my old 120GB SSD and my 500GB HDD

 

[rocktalkrock]

No there’s absolutely nothing coming up on the disk window besides my old 120GB SSD and my 500GB HDD

In Device Manager is your Samsung 970 EVO Plus listed by name?
What do you see listed under "Storage controllers"?

 

[rocktalkrock]

Try downloading a free alternative to Windows Disk Management called "MiniTool Partition Wizard" to see if it can detect your SSD.

https://www.lifewire.com/minitool-partition-wizard-free-review-2624947

 

[McGleish]

In Device Manager is your Samsung 970 EVO Plus listed by name?
What do you see listed under "Storage controllers"?

In device manager under disk drives my SSD is listed as Samsung EVO 970 plus 1TB SSD also I have already downloaded mini tool but it can’t detect the SSD

 

[rocktalkrock]

In device manager under disk drives my SSD is listed as Samsung EVO 970 plus 1TB SSD also I have already downloaded mini tool but it can’t detect the SSD

One of the suggestions in this support forum post is to download and use the "Samsung Data Migration tool".

https://us.community.samsung.com/t5...an-t-see-the-860-EVO-SSD-but-it-s/td-p/405292

 

[McGleish]

One of the suggestions in this support forum post is to download and use the "Samsung Data Migration tool".

https://us.community.samsung.com/t5...an-t-see-the-860-EVO-SSD-but-it-s/td-p/405292

I’ve downloaded the Samsung migration tool. It picks up my old SSD but it doesn’t pick up any target SSDs

 

[rocktalkrock]

At this point i think you should contact Samsung Technical/Customer Support on their website. Explain that you installed your new 970 EVO Plus in an MSI B450 TOMAHAWK MAX motherboard and it shows up in the BIOS and Device Manager, but does not appear in Disk Management. List your motherboard, it's BIOS version and the exact version of Windows 10 you are using. To find the exact version of Windows 10 you are using, go to "PC Settings > System > About > Windows specifications".