Major Internet Problems

[BlueDreamX]

Anytime I jump into a multiplayer game, say csgo, or black ops 3, I shoot up to 1500+ Ping, in my internet status It tells me I'm at around 75/Mbps, when i do a speed-test, i get this:

I'm using a Netgear WNDA3100v1 adapter, And am on Comcast, I don't exactly know what plan I'm on, I don't pay for the internet, This problem started happening about 2 months ago, I've tried looking around the forums for help with no luck.. If you guys need to know anything else to help me solve this monstrosity of a problem just let me know.

 

[James Mason]

1. Mbps vs MBps.
Megabit vs MegaByte.
8 Megabits make 1 MegaByte.
ISPs sell you Megabits because customers don't know any better.

2. Your "internet status" is just showing what the maximum speed you could get out of your connection is, connected between two computers to the same router.

3. It looks like you're getting free internet. You can try having speedtest go to different servers to see if your results differ sharply.

4. Your upload speed looks too low for multiplayer games.

Call up comcast/xfinity and talk to them about it.
1800-COM-CAST

 

[BlueDreamX]

What should I call to ask them about? Just tell them my speeds are unusually low?

 

[James Mason]

Well, find out what speed you're paying for and that will allow you to figure out if you're actually getting it or not.
Currently, your internet isn't good enough for online games.