Matshita DVD RAM UJ-850S ATA Device problems

[friday2965]

Same thing happened to me.Thanks for taking the time to find a solution,so I didn't have to.It works fine now.

 

[rodgersrae]

I want to thank you so much!! My coverage plan expired a month ago leaving me helpless to this problem. I am so grateful to have found this incredibly easy to follow solution. Sony wanted to charge me 30 dollars to talk to infuriating tech support. Yeah right!

You rock!

 

[Frigginwillie]

For all you still having problems recording after the first fix try:
right clicking on the drive
selecting proprerties
then click on the recording tab
I had to 'enable' desktop recording in order to get my drive to start recording again. I have an IBM Thinkpad but this option might be available on yours as well (no guarantees)
Also I am in XP.

For me the first fix only helped me get the drive to recognize. After that, I came back and much to my disappointment, the only other help offered was reposting the orignal fix. This is NOT helpful. Some of us still have the problem, and are looking for any other tips. This is why I posted this. Because its DIFFERENT from the original first fix (or another option to try)

You might think you are helping by quoting the fix but you are not. It wastes everyone's time and fills up a forum with the exact same information.

I do want to thank Othman with his fix as it made the drive functional again. But in my case there were further things to do. Please realize this before you waste data reposting.

Thanks

 

[serram]

Thanks so much!!

I know little about computers, but was experiencing the exact problem with my internal CD drive. Several computer "fix it" places couldn't help me.

Then when I sprung for an external drive my computer would not recognize it. Very Sad.

Your advice was scarily technical, and being the web, questionably correct, but I took the dive and

You're A God, Othman!

Now both internal and external drive work perfectly.

Thanks again

 

[Guest]

The best fix I found for this drive was to accept that it is a worthless piece of ..er.. garbage. It can write or not write dvds at will. To record one dual layer dvd took me to waste three blanks ( I was just curious so persisted after first time it recorded 80% and then errored out). That is not to say dual layer recorders are very reliable generally but this one is the first I am having a real problem with. Never sure if it will end recording it started.
So accepting it I bought usb DVD drive from LG (admittently not the best choice but reasonably priced -$80) and since then do not spend my nervous system every time I want to make a recording. Considering hrs I spent trying to find what is the problem with Matshita or looking for a driver replacement I say its a bargain. Dont remember ever having such unpredictable results with any other drives I had in the past.

 

[Frigginwillie]

I agree it is a POS. Sometimes its the only option you have. I use this as a work machine so if I really need to burn I use my home machine and ImgBurn and the results are always perfect.

When a product has S**T in its name, you know what to expect

 

[7981]

i have a sony vaio vgn-cr120e and found you can go to start menu, then go to the help and support, then go to Vaio support, then software & driver link it will bring you to a page to click on the new site, type in your model number, then on the left side it will have drivers & software, then it will ask what windows you have xp or vista, it will give you a dropdown of all the drivers & software in you systems. and it is free......

 

[ashokv_3]

thnx othman...
ur solution fixd the prob wth my 3 yr old acer TM3212

wth regards,
ashok

 

[Santa J]

I have a Toshiba Satellite A200-1TO (heap of rubbish, will NEVER buy anything from Toshiba again) and I have had to edit my registry twice after losing my (crappy Matshita uj850s) CD/DVD drive, and while the regedit fix does indeed restore my disc drive it leaves me, as others, unable to burn from iTunes. Now I can live with this - it's not ideal but the CD/DVD drive is more important to me. However, I now find I am unable to install Flash updates - I go to update, I'm told the update has installed successfully but in fact it doesn't work and according to their troubleshooting it's because my registry settings are wrong. I now cannot play Scrabble online or watch videos on things like YouTube, or even buy my Euromillions lottery ticket to enable me to buy a new and much better laptop!!! I'm getting really tired of this, has anyone yet come up with a more complete solution to the Matshita drive problem than the registry settings fix?
Thanks.

 

[kiernan]

I have a Dell M1530 running Vista, and I noticed my DVD drive missing after adding a partition to my drive, installing Norton Ghost and my Epson printer driver. This fix put it back. I registered specifically to share this info and give this poster a hearty THANK YOU!!

This post saved me from hours of torture by Dell tech support. Woot.

Hi elpats

Follow this procedure to resolve the error if the optical drive is missing from Computer in the Microsoft® Windows Vista™ operating system.

WARNING: There is a risk of data loss. This procedure involves editing the Registry. Using the Registry editor incorrectly can cause serious problems that may require the operating system to be reinstalled and can result in the potential loss of data.

NOTE: A backup of the registry can be created.

Click the Start button, and then in the search box, type regedit.
Press the Enter key.
NOTE: If prompted for an administrator password or a User Account Control prompt is displayed, type the appropriate password or click Continue.

In the Registry Editor window, in the left pane, double-click the HKEY_LOCAL_MACHINE folder.
In the HKEY_LOCAL_MACHINE folder, double-click the System folder.
In the System folder, double-click the CurrentControlSet folder.
In the CurrentControlSet folder, double-click the Control folder.
In the Control folder, double-click the Class folder.
In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.
In the right pane, click to select the UpperFilters registry value.
On the menu bar, click Edit.
In the Edit menu, click Delete.
In the Confirm Value Delete dialog box, click the Yes button.
In the right pane, click to select the LowerFilters registry value.
On the menu bar, click Edit.
In the Edit menu, click Delete.
In the Confirm Value Delete dialog box, click the Yes button.
NOTE: Do not delete the UpperFiltersBak or LowerFiltersBak registry values.

Close the Registry Editor window.
Restart the computer.


Best Regards/Othman Zalloum

 

[Guest]

hi,

im having the same problem with my toshiba equium a100-02L laptop.

when i try to edit the registry as suggested the upper and lower filters dont exist

any ideas

 

[starman-36]

Hi elpats

Hi Zalloum,
I have a two month old computer and the Matshita dvd-ram uj-875s ata device plays all DVDs for about fifteen minutes with no problems and then the screen will suddenly change to green, to red and then freeze. The computer will then reboot itself and start the whole process over again. Do you think the problem is a DVD Ram driver issue or screen driver issue? I looked at your fix below, but there is no upper filter in my registry. Thanks, Paul



Follow this procedure to resolve the error if the optical drive is missing from Computer in the Microsoft® Windows Vista™ operating system.

WARNING: There is a risk of data loss. This procedure involves editing the Registry. Using the Registry editor incorrectly can cause serious problems that may require the operating system to be reinstalled and can result in the potential loss of data.

NOTE: A backup of the registry can be created.

Click the Start button, and then in the search box, type regedit.
Press the Enter key.
NOTE: If prompted for an administrator password or a User Account Control prompt is displayed, type the appropriate password or click Continue.

In the Registry Editor window, in the left pane, double-click the HKEY_LOCAL_MACHINE folder.
In the HKEY_LOCAL_MACHINE folder, double-click the System folder.
In the System folder, double-click the CurrentControlSet folder.
In the CurrentControlSet folder, double-click the Control folder.
In the Control folder, double-click the Class folder.
In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.
In the right pane, click to select the UpperFilters registry value.
On the menu bar, click Edit.
In the Edit menu, click Delete.
In the Confirm Value Delete dialog box, click the Yes button.
In the right pane, click to select the LowerFilters registry value.
On the menu bar, click Edit.
In the Edit menu, click Delete.
In the Confirm Value Delete dialog box, click the Yes button.
NOTE: Do not delete the UpperFiltersBak or LowerFiltersBak registry values.

Close the Registry Editor window.
Restart the computer.


Best Regards/Othman Zalloum

 

[acaidian]

Thank you Othman Zalloum !!!

I would like to add that Othman Zalloum who left the post on how to retrieve the use of the Matshita DVD RAM UJ-850S ATA Device,which is in my Acer 7720 G laptop is a gem.I followed his instrustion and was able to retreve it for use,However it would not read or write to CD's.

Then as I remembered seeing this Matshita DVD RAM UJ-850S ATA Device listed in my Bios during a setup,I decided t go back and I changed the setting and placed it as the first drive in the list of drives located their.And for me it worked,I now can used the dive as normal...Thanks Othman for your help.It is a shame that the folks who put out the pc's will not help you regain use without outragouis charges.Acer wanted 59.00 fo 30 mintues of their time or 199.00 for a year of help fom their techs.

As for as I am concened,I won't buy their products again...I am not saying their products are bad at all,I like the PC I have.I just can't see having to pay to get help in something that I puchased that was put out to market from their company in the first place.That is just not good bussiness in my opinion.You want folks to buy your poducts again,you should help them along the way with what they already puchased...It's just my opinion...

 

[Guest]

Hi elpats

Follow this procedure to resolve the error if the optical drive is missing from Computer in the Microsoft® Windows Vista™ operating system.

WARNING: There is a risk of data loss. This procedure involves editing the Registry. Using the Registry editor incorrectly can cause serious problems that may require the operating system to be reinstalled and can result in the potential loss of data.

NOTE: A backup of the registry can be created.

Click the Start button, and then in the search box, type regedit.
Press the Enter key.
NOTE: If prompted for an administrator password or a User Account Control prompt is displayed, type the appropriate password or click Continue.

In the Registry Editor window, in the left pane, double-click the HKEY_LOCAL_MACHINE folder.
In the HKEY_LOCAL_MACHINE folder, double-click the System folder.
In the System folder, double-click the CurrentControlSet folder.
In the CurrentControlSet folder, double-click the Control folder.
In the Control folder, double-click the Class folder.
In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.
In the right pane, click to select the UpperFilters registry value.
On the menu bar, click Edit.
In the Edit menu, click Delete.
In the Confirm Value Delete dialog box, click the Yes button.
In the right pane, click to select the LowerFilters registry value.
On the menu bar, click Edit.
In the Edit menu, click Delete.
In the Confirm Value Delete dialog box, click the Yes button.
NOTE: Do not delete the UpperFiltersBak or LowerFiltersBak registry values.

Close the Registry Editor window.
Restart the computer.


Best Regards/Othman Zalloum

Wow! Your fix for the Matshiba DVD driver worked perfectly! Many thanks for your great info!!

 

[dana_06]

Hi Othman
Ive got a vaio VGN-AR47G . Since I update som file from sony update my MATSHITA UJ-850 DVD stop to work. whenever I push the ejedct buttom DVD tray dont come out .Do you have any Ideia how I can fix it?
best regards Dana

 

[norynne23]

Hi elpats

Follow this procedure to resolve the error if the optical drive is missing from Computer in the Microsoft® Windows Vista™ operating system.

WARNING: There is a risk of data loss. This procedure involves editing the Registry. Using the Registry editor incorrectly can cause serious problems that may require the operating system to be reinstalled and can result in the potential loss of data.

NOTE: A backup of the registry can be created.

Click the Start button, and then in the search box, type regedit.
Press the Enter key.
NOTE: If prompted for an administrator password or a User Account Control prompt is displayed, type the appropriate password or click Continue.

In the Registry Editor window, in the left pane, double-click the HKEY_LOCAL_MACHINE folder.
In the HKEY_LOCAL_MACHINE folder, double-click the System folder.
In the System folder, double-click the CurrentControlSet folder.
In the CurrentControlSet folder, double-click the Control folder.
In the Control folder, double-click the Class folder.
In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.
In the right pane, click to select the UpperFilters registry value.
On the menu bar, click Edit.
In the Edit menu, click Delete.
In the Confirm Value Delete dialog box, click the Yes button.
In the right pane, click to select the LowerFilters registry value.
On the menu bar, click Edit.
In the Edit menu, click Delete.
In the Confirm Value Delete dialog box, click the Yes button.
NOTE: Do not delete the UpperFiltersBak or LowerFiltersBak registry values.

Close the Registry Editor window.
Restart the computer.


Best Regards/Othman Zalloum

Hello, I have tried the method outlined by Othman and my drive is still not working. My regedit did not have an UpperFilter, so I just deleted the LowerFilter. I have also tried uninstalling the drivers, reinstalling them, then searching for updates. No luck. Please help!!

 

[Cheng Kuo-Jen]

Hi elpats

Follow this procedure to resolve the error if the optical drive is missing from Computer in the Microsoft® Windows Vista™ operating system.

WARNING: There is a risk of data loss. This procedure involves editing the Registry. Using the Registry editor incorrectly can cause serious problems that may require the operating system to be reinstalled and can result in the potential loss of data.

NOTE: A backup of the registry can be created.

Click the Start button, and then in the search box, type regedit.
Press the Enter key.
NOTE: If prompted for an administrator password or a User Account Control prompt is displayed, type the appropriate password or click Continue.

In the Registry Editor window, in the left pane, double-click the HKEY_LOCAL_MACHINE folder.
In the HKEY_LOCAL_MACHINE folder, double-click the System folder.
In the System folder, double-click the CurrentControlSet folder.
In the CurrentControlSet folder, double-click the Control folder.
In the Control folder, double-click the Class folder.
In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.
In the right pane, click to select the UpperFilters registry value.
On the menu bar, click Edit.
In the Edit menu, click Delete.
In the Confirm Value Delete dialog box, click the Yes button.
In the right pane, click to select the LowerFilters registry value.
On the menu bar, click Edit.
In the Edit menu, click Delete.
In the Confirm Value Delete dialog box, click the Yes button.
NOTE: Do not delete the UpperFiltersBak or LowerFiltersBak registry values.

Close the Registry Editor window.
Restart the computer.


Best Regards/Othman Zalloum

Dear Othman:

Thank you very much. I have recovered my UJ-850s DVD through your way. May I ask why? Is it the reson that I renew my Symmantic software to NORTON 360 about ne month ago? After I see the DVD icon appears, the SPARE DISC file Icon which is generated by the NORTON 360 is disappeared.

Best Regards

Chris Cheng

 

[CrazyCopyCat]

Othman Zalloum, Thanx for the glorious fix! You are a MASTER!

 

[leemwoo]

I have exactly the same problem. Read the whole post, tried all the methods and i still can't burn anything. iTunes rejects the registry blah blah blah....

Any updates on how to fix this?

 

[ProfFate]

I have two drives that read pre-printed disks fine, unless they are blank. Insert a blank disk and I see the cd pic appear next to my mouse pointer for a few minutes then nothing. I'm on Vista Home (32bit) and am afraid to touch the regedit since the drives are 'somewhat' still working. It's obviously a Vista/software issue.

Thanks!

 

[blswartwood]

The Reg Edit advice worked PERFECT! Thanks for such clear instructions so even a novice can do it 🙂

 

[Guest]

um, hi. i had the exact same problem on a toshiba/satellite, and i fixed it w/ your help, what with the registry changes and all. (and for the person who can't burn from itunes, mine does the same and you may have to reinstall itunes software. mine keeps telling me to, tho i can still burn/rip cds apparently.)

but i have a question. i had this problem because i have an epson scanner that, due to someone other than myself, got uninstalled. if i re-install it (it's quite critical, i'm afraid), will the scanner mess up my computer again with no registry edits to make or can i delete the registies again?

please help!

 

[JoshMayer]

i have a Sony VGN FE890 with Windows Vista. The drive is detected. it plays most DVDs and CDs. However, it will not write to disc, and one CD that I have (which is an official album) is detected as blank. yet it is not blank as it plays on my CD player fine, and I have played it on my former computer system before. Any ideas?

 

[Anon247]

So far Othman Zalloum's solution has worked for my pavilion 2710us. Thanks for the help.

 

[praymond]

Hi,

I've had this same problem twice now, 1st time I hadth is problem months ago and I found this thread it fixed the problem. 2nd time I had the same problem yesterday and came back here and did the same which fixed the problem again. My dvd is now visible again. BUT, yesterday morning before I was aware of this problem I updated iTunes. I fixed the DVD problem last night. I opened iTunes this morning and guess what. I get this message "The registry settings used by the iTunes drivers for importing and buring CDs and DVDs are missing. THis can be a result of installing other CS burning software." I haven't. So my guess is iTunes is changing the registry which affects the DVD drivers.

Update from above..........
ITunes uninstalled and re-installed. Still same problem. ITunes displays same message. Wen t back into registry and added to Local Machine > system> currentcontrolset> class> 4D36E965-E325-11CE-BFC1-08002BE10318 > new MultiString Value called 'UpperFilters' and value 'GEARAspiWDM' and voila! iTunes is happy and I can still see my DVD. Now to test to see if I can burn from iTunes.