Hello, I’m trying to help my friend and troubleshoot his computer, here’s the parts:
-Mobo: Asus Crosshair V Formula-Z ATX AM3+
-CPU: AMD fx-9590 4.7GHz 8-core
-CPU cooler: Thermaltake Water 3.0
-GPU: Asus radeon R9 290x 4GB DirectCU II
-PSU: Cooler Master 850w
-Memory: 16 GIGA DDR3 1866MHZ Kingston (4bar).
-Windows 8.1
The problem: The trouble start by the computer shutdown when gaming and now he also shutdown on light task as surfing internet, youtube... (Qcode: FF)
My tests: PSU work fine. I put it on a stress test with Prime95 the result are in the link below (photos). I think Prime 95 test cpu and ram. The computer shutdown so my problem must be one of those?
View: https://imgur.com/a/jiepFKo
I suspected the cpu temp to be too high, I included a pic of the air flow as well.
Is the cpu heat my real problem? Other test to do?
Thanks!
-Philippe-
-Mobo: Asus Crosshair V Formula-Z ATX AM3+
-CPU: AMD fx-9590 4.7GHz 8-core
-CPU cooler: Thermaltake Water 3.0
-GPU: Asus radeon R9 290x 4GB DirectCU II
-PSU: Cooler Master 850w
-Memory: 16 GIGA DDR3 1866MHZ Kingston (4bar).
- Drives: 1x 1000 black sata and 1x Samsung 500 GB 2.5 SSD
-Windows 8.1
The problem: The trouble start by the computer shutdown when gaming and now he also shutdown on light task as surfing internet, youtube... (Qcode: FF)
My tests: PSU work fine. I put it on a stress test with Prime95 the result are in the link below (photos). I think Prime 95 test cpu and ram. The computer shutdown so my problem must be one of those?
View: https://imgur.com/a/jiepFKo
I suspected the cpu temp to be too high, I included a pic of the air flow as well.
Is the cpu heat my real problem? Other test to do?
Thanks!
-Philippe-
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