Medusa 5.1 Surround Headset

Page 3 - Seeking answers? Join the Tom's Hardware community: where nearly two million members share solutions and discuss the latest tech.
Hi Ampulae

Would probably serve better purpose if you contacted us with your problem rather than asking in here ???

Matt
Medusa-USA
 
Update:

Things are going much better now. I hopefully assume that the same is true for others given the lack of further responses.

Didn't mean to issue bad press Matt.
I'll report here in full with what's going right. :?

Amp
 
Can I ask if anyone gets a hiss at all, the moment they turn these headphones on? Once the action starts of course, it disappears, but it's kind of annoying all the same.

This is into an Audigy 2 ZS card, on an A8N-Sli deluxe.

Also, despite the cabling being correct, and Audigy set for 5.1 output, all I notice different about the rear channels is that they're slightly quieter. And when I drop the volume on the cable slider for rear all the way to zero from ten, there's no appreciable difference.

I tested this using the Rightmark tool. What's others opinions on that?

Thanks
 
I've been looking for 5.1 headphones for a couple of days now. I've read quite a few reviews.

I heard about the Medusa on another board and figured I check it here.

I just purchased a Medusa pretty much based on Matt's responses here. I figured if he took the time to post to this forum to help people out, he cares about the satisfaction of his customers.

That's probably more than I'm going to get from other companies.
 
*** ANNOUNCEMENT FROM CEO, MEDUSA-USA ***

I am pleased to announce that purely as a direct result of the information provided in this forum thread, as of 20th Feb' 2006 all Speed-Link Medusa 5.1 Headphones supplied by Medusa-USA and Medusa-Canada now include an uprated North American style power supply, supplied by Cobyusa.

This power supply is fully compatible with 110v 50hz power sockets and should eliminate any further problems associated with poor performance.

I would like to take this opportunity, if I may, to personally thank all postees to this thread for bringing this problem to my attention and allowing me the time to research and rectify the situation before things got out of hand.

Kindest Regards

Matthew E Mason-Phipps
CEO
Medusa-USA
 
Ok, just checking in. This headset is so close to being great. I have taken advantage of the new power supply, just got the universal adapter in the mail this morning. The front and center speakers sound fantastic, but the rear speakers are still really tinny. Was -really- hoping the power supply would fix my issue, but want to know if anyone else with the rear speaker problem ever got a fix.

If those rear speakers would sound as good as the front/center speakers, I'd be in heaven.

Note that I'm using a creative Audigy 2 ZS.

--Flayer
 
The power supply will not solve the tinny rear speaker problem. I used an oscilloscope and determined that the problem was *NOT* in the amplifier. The small voltage difference between the euro adapter (~5.5v with 110v input) and a rated voltage (7.5v pure and noise free) did not make any difference at all. The amplifier outputs the same power for the front channels and rear channels.

The problem lies after that, either in the remote volume control, or the actual speakers in the headphones. I suspect that the wiring might be faulty in the volume control or the speakers are defective. This is as far as I will troubleshoot as I am not going to take apart my set. I still wish to get it replaced.
 
Hey Fellers!

Against my "inner voice", I went and purchased these from Medusa-USA. They just showed up. Out of the box, the left earphone covering was completely off. Also, the tape used to seal the box had been removed at one point and replaced with a larger piece (clearly visible). THis tells me that the box had been opened and, for whatever reason, resealed. Not what I want to see when I buy something that is supposedly "brand new".

So I tell myself don't worry about that, just check out the rest of the stuff. All the wiring appears to be ok, and it DID come with the NA power adapter. I then opened up the box containg the amp/control unit. Slight smudge/scuff marks on the top. Again, not what I want to see on newly purchased product.

I pick the unit up and start turning it over in my hand, looking at all the plugs and dials. As I turn it over the first time, I feel something move inside. I turn it over again, and I feel it "move" again. So I give it a little shake, and a loud, heavy, rattle is what I get to hear. It appears (based on the feeling in my hand when I shake the unit) that the entire insides of this thing are not joined/connected to anything. They just roll around whenever I move my hand. Now I don't see the plugs move or the dial move when I feel/hear the stuff inside move, which I guess is a good thing. However i'm guessing I shouldn't feel ANYTHING moving in there. Everything in there should be secured and steadfast, non-moving.

So far i'm not very pleased. I dropped $123.00 U.S. on these things, and before I even get them home to try them out, I find myself making concessions (resealed box... earphone cover not on... scuffed amp/control unit... loose insides of control unit....). To be fair (and honest), when I get these things home today i'll go thru the motions of setting them up. If they work FLAWLESSLY (and I do mean FLAWLESSLY), i'll probably keep em, regardless of the things i've mentioned. But i'm a confirmed pessimist for a reason, and something tells me when I get home today i'm not going to end up getting what I paid for.

I'll post here later today/early tomorrow as to what my findings are...
 
Hi Sanction

Please make sure you are as quick off the mark in shouting from the rooftops with the response you received from ourselves when it was realised a mistake had been made and you unfortuantly received one of the 'return' boxes destined for Speed-Link rather than a new one by sheer human error.

Do you really think we would send out an item with every single component either damaged or scratched.

Please, a little commom sense.

Matt
Medusa-USA
 
First off I wasn't shouting. THIS IS SHOUTING. I wasn't doing that. And it wasn't from the rooftops either. Save the theatrics for some other place.

Secondly yes, if it is indeed "sheer human error", I will be equally quick to post here in this forum that that is what happened once its been fixed. Curious though, how instead of offering to look into the problem you immediately go on the defensive. Real nice customer relation skills ya got there chief 😉

Can't take a customer being angry that he didn't get what he paid for? Maybe you'd better find another job then, cause it happens a lot. Particularly when buying things online. People make the purchase in a matter of minutes, then they wait... and wait... and wait... for the product to arrive. After all that waiting they want what they ordered. Not pathetic, whiney statements about "sheer human error".

And as for a "little common sense", try applying a little to your reading skills. I didn't write that "every single component either damaged or scratched". I listed four specific items. Read it again Matt and try to understand, I think you can if you just try.
 
How on earth do you expect me not to go on the defensive when you write things like that without even giving me the chance to explain or resolve your issue.

It would have been more appropriate reporting the anomolies direct to ourselves in order for us to put right the problems. I cannot solve the case if I have no idea who you are ? All I have received today is one support call reporting only one fault not the cataloge of box, amplifier scratched and amplifier rattling that you mention.

Please complete the support request form on the website and your case will receive my immediate and personal attention.

No one in the thread has the resources to cure your problems so I am pretty sure they were not interested in hearing them. It is quite obviously a one-off situation as no one in here has experienced the same or is ever likely to in the future.

Occasionally in life mistakes happen and as long as the person making the mistake is allowed to put it right in the quickest possible way and with the miniumum of fuss then there is no reason to have to involve other people.

I await your formal request for service with anticipation so I can put right the mistake we made.

Matt
 
I appreciate that representative of medusa usa monitors this topic and tries to make it right for customers.
So I have 2 questions to Medusa_USA:
Do u plan to sell lower priced OEM boxed 5.1 sets anytime soon? I don't see any on your site at the moment.
Will these headphones work good with Philips Aurilium PCS805 USB2 sound card? It has 3 analogue outputs and work ok with 5.1 Zalman headphones. The only problem is that Zalman's don't have good sound quality and front to back separation is practically not noticeable


And more importantly, did anyone get these headphone to work properly for movies (I refer to rear speaker issue mentioned earlier). Are these headphones better for movies than good stereoheadphones? I am not a gamer at all but I hope that reported by gamers good spacial separation of channels in Medusa 5.1 will be great in movies too. Thanks!
 
Hi Hamstring

OEM boxes have been discontinued for the time being.

I do not have knowledge of the Phillips Sound Card but from what I have read of the Zalmans, if they work with the card then the Speed-Link Medusa's will work as well.

It would not be my place to comment on the quality of the headphones with DVD as some may take it as sales patter.

Matt
 
Matt, I can write things like that because that's what people have been doing in this entire thread. They've been writing their experiences with your product, some even starting right out-of-the-box like mine. Just to name a few of these people:

Nate Pike on 30 AUG 05
Shim on 27 DEC 05
Chosen01 on 24 JAN 06
N8DOGG on 25 JAN 06

All I did was write my experience from the point of receiving them onward. I even stated that despite the discrepencies I noted, I would still keep them if they worked. I also stated that I would post my results from further "testing" later today or tomorrow when I got home. At that point, there was nothing to resolve, as I hadn't "given in" yet. At that point there was no issue that needed to be fixed, just an objective statement of things as they appeared to me out-of-the-box. As for a chance to explain, it wasn't needed. Stop taking this as a personal attack. Just because my posted experience isn't as favorable as some others doesn't mean I don't get to make one, or that I have to "pretty it up".

"It would have been more appropriate reporting the anomalies direct to ourselves...". So, kind of "hush it up"? Don't let the general public know how joe-average-customer received his product? Sorry Matt, i'm not going to censor my thoughts to your (or anyone elses) liking. Like I wrote already, I simply made a post of my experience with your product starting at the time I got them from DHL just like others have done. No different at all.

"I cannot solve the case if I have no idea who you are?". Matt, at the time I made the post you were not asked to solve the case. You were not asked to do anything, do you understand? My post was directed at no one specifically, but as a general, informational statement, agai, just like others have done.

I will be completing the report request form later today or tomorrow IF, like I already wrote, they do not work. And your right Matt, no one in the thread has the resources to cure my problem. The thing is, Matt, I wasn't asking for a cure. I was simply making a statement of my experience with your product from the time I received it, just like others have done. And don't presume to know what others want to hear Matt. I'm sure that, if not right this moment than sometime in the not-to-distant-future, readers of this thread will indeed be interested. Not only in my findings, but how you reacted/are reacting to them.

You say its a "one-off" situation as no one here has experienced the same. Well, "here" is not the only place where people post about your product. To make a blanket statement like that based on the contents of one Forum is wishful thinking at best. And don't assume that no one is likely to experience the same problem in the future. Remember, YOU wrote that "occaisionally in life mistakes happen". Once again you're right, they do. And if they happen once, they're bound to happen again.

Now, as for allowing a person that made a mistake the chance to correct it ASAP and with a minimal amount of fuss, we're not at that point yet (but I do whole heartedly agree). Remember, I wrote that if they worked i'd probably keep em (you may not believe that but I meant it then and I still do). As for involving other people, again, I made a post detailing my experience with your product beginning when I received it from DHL. "Occaisionally in life" some experiences are less than favorable. People discuss (via posts in this case) the good AND the bad experiences. While I can understand why you would not enjoy reading such a post, just because it's not favorable to you or your company/equipment doesn't mean that it shouldn't be made known.


GunzHost, i'm not being rude at all. I'm simply posting my experience with a product just like others have, and then addressing the comments that have arisen from doing same. I haven't treated anyone like an idiot, i've responded to posts with the same "tone" that was used in posts directed at me, nothing more. Also, I didn't "trash his product", I simply posted what my experience was WITH his product beginning from when I received it from DHL. Hmm.. i've written that statement in a couple different ways several times in this post. Be nice if peeps could understand it. And it's not that i'm not letting him fix it for me, because (again), we're not at that point yet. If they work i'll keep em, scuffs, rattles and all, no problem. Don't confuse expressing displeasure with disrespect, they're two different things.
 
First off, I just want to say kudos to Medusa_USA (Matt) for even participating in the forums. As said earlier, when was the last time you had even an employee a store, let alone the CEO, address individual concerns in the forum? That says something especially to a online mechant community that generally lacks personal responses.

Hamstring, surround sound I believe is more noticeable and more appriciated in gaming than in DVD playing. However, nowadays action movies are taking advantage of surround sound and I'm sure you will benefit from them for movies. Although I only was able to hear them with defective rear speakers, I can already tell the the spacial separation was really good. Everything about the headphones I liked, I had only wished the rear speakers had worked. And hey, if Tom's hardware liked them, they've gotta be good!

Sancti0n, take a chill pill. I don't want to start a flame war with you but just chill ok? I'm in the same situation as you with a defective product and just like everything else in life, accidents happen. Exert your energy and time to solving it.

As far as my situation goes with the defective rear channels, I checked with my other two friends who bought the same headsets with me and they had the same problem. I'm sure Medusa_USA will take care of it in a professional manner without the need of people flamming the forums. I believe that the only way can rate a merchents customer service is how they handle mistakes and by judging how Medusa_USA have made an effort to solve mistakes, I think very highly of them.
 
Don't instruct me to take anything. I don't want to start a flame war with you either. I don't know for a fact that it's a defective unit yet, as I haven't got home yet to test it. But as I said I will, and then i'll know, for sure.



GunzHost,

Oh c'mon man. Insults? The quality of my life is not at issue here, so try to remain on topic. And please refrain from foul language. If anyone has a "sad life" it would cetainly appear to be you for actually taking the time to type "f**k". Really, that kind of schoolyard mentality is old.

But to address that more specifically, I mentioned it (all four items) because it was a post of my experience with a product from the time I received it. Why is that so difficult for you to understand? Or anyone else for that matter? A pure, unbiased, objective accounting of what I saw and handled when i opened my just arrived purchase. Don't make any more of it than it is.

No, Medusa did not tell me it was a return unit. Matt wrote ".....when it was realized...". This suggests a past tense statement of something yet to be determined. Are you always so selective with what you choose to remember about a post located just above yours? And yes, I will come back on here with more "stuff". However your statement about a "return is returned for a reason" is generally true, in this case it's based on a flawed statement, as that has yet to be determined.

No one is forcing you to read this GunzHost. If you're not interested then don't read it. Simple yes? If it is determined to be a defective unit, and I get it replaced, then installed and tested, I will indeed come back and post about it. Hopefully it will be all good, as it seems that that is the only kind of post that is accepted here. However if it isn't, well, i'm going to post my experience be it good or bad. You and everyone else will just have to deal with that.

Also, I make no assumptions at all as to anyone being bothered. If they are, they are, and if they aren't, they aren't. Like you, no one is forcing them to read (or post for that matter). I think they'll read it and extract from it what they want, disregard the rest. And i'm glad to say i'm not as quick to judge a thing to be "broken" as you are. It's entirely possible that the unit will function perfectly, despite rattles n such. The only way to determine that is to set it up and test it.
 
Well that's good, cause apparently you just won't (or can't) learn. He did not say, clearly or otherwise, that it was a defective unit. He stated.. well here, i'll quote him:

"Please make sure you are as quick off the mark in shouting from the rooftops with the response you received from ourselves when it was realised a mistake had been made and you unfortuantly received one of the 'return' boxes...".

Ya see, he's hypothesizing. He's saying what "may" happen. He's asking that I be as "quick off the mark in shouting from the rooftops (still don't get the shouting part...) WITH THE RESPONSE I RECEIVED... RECEIVED.... PAST TENSE. WHEN IT WAS REALISED... PAST TENSE. Get it? He's saying what will be done IF it's determined to be a "return" box. Only, he can't make that determination yet, cause he doesn't have it yet. And he doesn't have it yet cause i'm not ready to throw in the towel yet.

Now how do you equate that with being "quite clearly advised"?

However, you mentioned last word. Well, since you wrote you wont respond to me no matter what I write I guess I do get the last word no matter what. Thank you! It is good that you've decided to stop. I've tried my very best to explain to you and you just won't get it. I can't make it any more clear than I have. You just... oh n/m...

ADDED ON 1 MARCH 06 0745 AM -

My first post detailed my experiences with receiving a new headset from Medusa-USA. In it, I listed the discrepencies I found with the headset upon opening the box. I made no accusations, no snide remarks, didn't point the finger at anyone. I expressed my displeasure with a newly-purchased piece of product. I really don't think i'm alone in that. I'd bet money that if any of you buy something online, then wait for it to show up, then when it does it's less than you expected it to be, you be displeased as well. Others have posted their experiences in this thread, and so have I. For my first post I make no apology. I stand by it 100%, for it is 100% true and factual, made with honesty and not malice.

I've been on other Forums (ones for a specific PC game for instance) where i've seen this happen before. A bunch of the regulars post about how nice the game is, and others post their agreement. Someone then posts their opinion of how bad they think the game is, and everyone jumps all over them. It's like, how dare they make a post that is not inline with the majority! They simply made their opinion known, and were attacked for doing so simply because it wasn't favorable or complimentary (like the majority). To those that were/are angry about my honesty, tough. Deal with it. What I wrote is exactly how it happened, no embellishment or exageration at all. There's always gonna be people that speak their mind, speak the truth. The sooner you understand that they are not all going to be of the same "flavor" as you/yours, the sooner you'll be able to get along in life with just a little bit less stress.

As for every post after that, well, things quickly went south. I think Matt over reacted somewhat. It's only natural that he be defensive and "stand up" whenever somebody talks about his stuff in a bad way. But I also think he took it a little too personally, and definately read into it that which wasn't there. His post read as if he were responding to someone that was bitching about bad product and their perception of his company's inability to fix the situation. I was not bitching, just posting what I found when I opened the box. And he/his company hadn't even been contacted yet as far as fixing it goes, because it hadn't yet been determined that it needed fixing. Certainly sounded like it (rattling amp for instance), but as I stated I wasn't able to set them up yet and test them so, at the time, it was still possible that despite the rattling and "cosmetic" damage they would work perfectly. ANd yes, if they had worked I would've kept them. I've always been a "function over form" kinda guy, and this is no different. I can live with scuffs and scratches if it works. IF IT WORKS. In this case though, it didn't. I think Matt jumped the gun and took my intial post as an attack directed at him specifically, and it wasn't. I do think it's very impressive that the CEO of a company is not only active in a Forum, but actually responded to its occupant's statements (concerning the NA power adapter). However as impressive as that is, you have to take the good with the bad. To expect nothing but "good press" is unrealistic, UNLESS your product nothing but good. Clearly, in my case, the product I received was not good.

The posts I made after my intial one were in direct response to those made directed towards me. And they were done so with the same tone or "flavor" that I interpreted when reading those posts. I perceived your posts (all but 1, maybe 2 of them) to be hostile and unjust. I mean, all I did was post what I got from DHL and my feelings about it. And for that i'm ridiculed, swore at, and treated like I did something wrong. As I wrote, my posts after the first one were in direct response to those made aimed at me, including the tone. I responded to those posts in the same way, and with the same tone. For example, if someone punches you, do you repond by tickling them? I don't, I punch em back. They kick, I kick (eye for an eye, that sort of thing). Same thing applies with all posts after the first one. Now if I interpreted your post as "mean" or "insulting" or "rude", then I responded in kind. Then (I suspect) you did the same thing. This is what I meant by things going south, and this is directed at Matt and GunzHost. If the posts(s) you made didn't have the "tone" I thought they did, then I sincerely apologize. To both of you if thats the case. Like I wrote, I respond in kind. But if I interpreted it wrong, then the subsequent post was wrong as well. And for that I do apologize.

supertim1337 - You said to just chill. OK, in spite of my initial reply to you i'm gonna take your advice and do just that. The light of a new day brings with it new clarity (or something like that). So I believe any further posts at this point, good, bad, or indifferent, would be pointless. This is my last post (for now anyway). I will be filling out the RMA or return form (whatever it is) at Medusa's site within the hour. If an exchange is performed, I will post my experiences with that as well, be they good or bad. I won't be back until then, so if you make a post and you want a response you're going to have to wait.
 
me either
Depends where you live. In US look at http://www.medusa-usa.com/

Basing on stickers like "coming soon" and "new product" I hope that starting Feb 28 http://www.medusa-usa.com/ got new batch of retail boxed 5.1 headphones. I wonder if this batch is different and free of rear speaker issue.
 
Anyone bought one of these since they started including the new powersupply? I want to know if I spend 129 bucks if it's going to work right away or if I have to go play at radioshack to make it work.

Also, anyone else know anywhere I can get these for cheaper then 129? Ebay and Amazon both have about teh same price. Newegg.com doesn't even carry.

Yes I have new psu and they work fine once you figure where to plug what. Just go to Medusa-USA and ORDER!!!! They ship from Arizona via DHL and I rec'd mine in 5 business days :wink: cost was ~$123.00 US...now I see they're cheaper>>> http://www.medusa-usa.com/medusa-51-original-single-user-p-782.html

The sound is freaking unreal....it's like going from Soundblaster Live technology to X-FI, they're that much of a difference and are perfect once you get the slight tweaking down. The Plantronics .90 are blown away and I used to swear by those things. My Medusa's are paired with Creative's X-FI. The amplifier gives a nice boost to my 5.1 speakers too. Oh, and these things can also vibrate which is a neat feature on explosions...sorta makes my eardrums ich when they vibrate 😳 Mic has been tested in games and players say I'm crystal clear.

I give it 2 thumbs up and a HELL YA

Thanks Medusa and Matt<<< for cancelling my double order
 
Just got the replacement Headset from DHL. Opened up the package and checked it out, then took it home and set it up and tested it.

Short version: Everything looks great, everything works great.

Not so short version:

It showed up from DHL just like before (meaning 1 day earlier than DHL's estimated delivery date). I wonder if they do that on purpose, like leaving themselves an out? Regardless, it's nice to get something early for a change. I got the retail version (1 set) as well as the N.A. power adapter. As for that adapter, from what i've read in previous posts, this was quite an issue at one time. Also from what i've read previously, Medusa (or more specifically Matt) stepped up and did things right. I took this out of the little box you see in the first pic, and plugged it in and used it "as is". I say "as is" because at first glance there appears to be different settings, as well as a switch, that need to be "set" before use. I started worrying a little bit, cause i had no idea what setting to use, so I just pluggede it in and it appears that the default setup is the one ya need. Maybe I was lucky, but I didn't have to make any changes to it. I can imagine the frustration peeps felt when they first saw this Headset, and then weren't able to use it due to problems with the adapter that was initially provided. Thankfully Medusa/Matt stepped up:


17of17.jpg



And here's a couple pics of the Power Adapter. Overall:


10of17.jpg



And close up:


9of17.jpg



The next thing I noticed is something that i've read about in other reviews. Although at the time I thought it was some kind of typo, it turns out it wasn't. This is the first Headset i've ever purchased that had fluffy, velvet-like packaging for the goods. Most are in some kind of plastic or cardboard. Not these though, they had style starting right at the packaging:


16of17.jpg



I then opened up the little box located beneath the Headset that contained all the wires, as well as the Amp/Control Module. Nice little package that seems to have accounted for most potential needs. While they can't account for ecery possibility, what's included should be adequate for most peeps to get up and running real quick:


15of17.jpg



The next thing to really knock my socks off was the Amp/Control Module. Not because it has one (which is kinda cool in-and-of-itself), but because it's weighted. Not "heavy" but... weighted... (kinda hard to describe). I've owned other speaker sets/sound cards that had an external control module (3 in fact). And while they were all functional and operated as advertised, they were too damn light. Yeah, it's nice to have a little "box" with buttons and dials on the desk within easy reach, but it's super annoying to have to relocate that same "box" every time you use it because it moves whenever you push a button or turn a dial. Not so with this baby. Like others, it has the little rubber feet to help keep it from sliding. Unlike others, it's "heavy" and tends to stay where you put it. There's also a nice, bright red LED indicating power when you turn it on, as well as a satisfying "click" when you turn it on. The plug locations and overall design are simple and effective, which appeals to my "form-over-function" preference for things in general. Very nicely done Speed-Link:


13of17.jpg



And here's a pic of the back of it. Again, nicely organized and clearly labled:


12of17redone.jpg



Next is the Headset itself. Again, NICELY DONE SPEED-LINK! This thing is light and comfortable, providing a nice, soft yet "secure" feeling when you where them. The cord was more than long enough for my needs, and I imagine they'll suffice for most peeps. Speed-Link even provided a simple Headset holder that you can stick to your PC/Monitor/whatever. A nice little touch there Speed-Link. Here's one of the Headset:


6of17.jpg



The following was a REALLY nice find. The mic. Or more specifically, the arm or "boom" that the mic is attached to. Without a doubt, this is THEE MOST FLEXIBLE AND MAINTAINABLE MIC/BOOM I'VE EVER USED! This thing is.. awesome! All of the mic's and booms/arms that i've used have had limited movement for adjustability. Up and down, maybe a little lateral movement, maybe even a little "twisting" movement. But it was all minimal, and once I adjusted it, it eventually lost its position after donning/removing the Headset several times. Speed-Link's is much different (and BETTER!). It's mounted to the left side, and has a swivel so you can raise/lower it, much like others. But unlike others, the entire arm/boom (not sure what that's called hehe) is flexible. You can twist it all over the place. Put a couple bends in it, hell you could probably tie a not in it lol! But more importantly once you placed it where you want it, it STAYS there. I was shaking my head trying to get it to move and I couldn't. This was a very nice surprise, as I hadn't read about this in any of the reviews I read and was therefore totally unprepared for it. Again, nicely done Speed-Link.

The next thing I really like is the inline volume control. This was once of the criteria I had for selecting a Headset, as it was a pain to have to drop out of a game to adjust volume, or break from whatever I was reading in order to adjust the volume control in the tray. I guess i'm still old fashined that way, but I like a simple knob to turn. Up for louder, down for off. Period. That was my one main gripe about the Zalman's I used to have. They sounded pretty good, but they didn't have a mic OR inline volume control. I understand that now they do have a clip-on mic, but still no inline volume control. However even if they did, I wouldn't get em. Not after listening to the Speed-Link's. These are much better (imho).

The inline control has 4 separate dials for volume, each going from 0 to 10, lowest to loudest. They are Front. Rear, Center, and "Vib". The first three are pretty much self explanatory. Simply adjust each to your preference. THe fourth, "vib", was another little thing I din't know about and, therefore, another nice find. Apparently these things will Vibrate, with settings from 0 (no vibration) to 10 (as much as possible). I think I read somewhere else just yesterday that somebody else just found out about these as well. Unfortunately, I didn't get to test the "Vib factor", as I was having to much fun just playing CoD 2 and listening to stuff. Here's a pic of the inline control:


5of17.jpg



And this brings me to the end and final critique: sound quality. I've thought about how to write about this. What words to use, catchy phrases or comparisons. Then it occurred to me that "quality" is a purely personal thing. What I find nice others might not like, and what I find lacking or distasteful others might see as major pluses. For those reasons, i'm not going to try and write down all of my impressions. Well, that and i'm getting pressed for time. I know in COD2 things sounded different and MUCH better than what I had been used to. The base was rich, the treble was crisp, and directional sounds (coming from behind/in front of me or to either side) were on the mark. I had to play with my sound settings a bit, as I had them set up for one piece of hardware and since this was a totally different thing they had to be tweaked (this was expected actually and not a surprise at all). In the short time I used them in CoD2 (and an even shorter time in BF2), I was impressed AND pleased with my purchase. Next week Red Orchestra comes out and I just KNOW these thigns are gonna shine with that game (and I got the week off as well). WOOHOO!

If yer still reading this, thanks! I like to post about my experiences with newly purchased product whenever I can. I figure it helps me to keep up on my typing skills, and maybe it'll help somebody else out when making a purchasing decison. Whether the experience is/was good/bad, i've always "stuck to my guns" and told it as I saw it. On occaision this has lead to... unpleasentness... lol. In any event, i've always liked to think if more peeps posted their experience(s) with stuff they buy, then more peeps would be better informed when making a purchasing decision. If a product gets a bad rap, and enough peeps read about it, then that product will not sell as well as it could and, therefore, the manufacturers will be forced to address whatever issue(s) exist. If the product gets a good reputation, then that too will spread by "written word" and, most likely, that product will sell well. Maybe that's just wishful thinking on my part, or maybe my ignorance of modern business trends and tactics. If so, oh well. Whaddaya gonna do eh?

As for this Headset, I couldn't recommend it more strongly. It did everything I hoped it would AND did a little bit more as well. It's nice when that happens, a pleasent surprise indeed. Also, based on what i've read in this Forum, as well as my own personal experience, Matt from Medusa is not only a stand-up guy, he's one of an EXTREMELY FEW that listen to what the Customer has to say AND act upon it (specifically, the Power Adapter issue). I've seen similar behavior in other fourms, but it's just that. Similar. Nothing i've seen can equal what he's done in this Forum. Not only for me, but others as well. A great product that (imho) is definately worth the price AND a rep from the Company that's active in a Forum that discusses that same product. A very nice combination and definately one I recommend. :)

Sancti0n
 
Wow !! What can I say but 'thank you'. I am humbled.

Matt
Medusa-USA


P.S. Must just add that the Power Adapters are all pre-set by ourselves to the correct voltage, 7.5v prior to them being packed so should work straight out of the box.