Medusa 5.1 Surround Headset

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Does anyone here know what the Wire colors and the layout on the PCB should be? I have in a game induced rage torn the wires out of my headset when the amp got stuck on my desk. So I need to re-solder all the wires from the headset and the plugs back onto the amp. Only problem is the wires are tiny and not destinguising enought to know which are which and the PCB is not clearly labled.
 
Whoops.. Thats what I call getting involved with a game.

Headset and amp for which model ? and do you only need the amp fixing or the headset as well.

Matt
 
This is the ProGamer model with the inline amp. I dont think the unit is damaged, the wires simply are torn out. I counted its 11 wires total, thats all the leads from the pluges and the usb power. They are really small wires and it looks possible to resolder them on but, they come out different on the other end that goes to the headset itself. Thats why I needed a diagram or electirical schematic. Lets just say I get heated when I play Battlefield 2142. I didnt think I would miss them that much but, when I went back to my Sennheiser pc150's it just wasn't the same.
 
This sounds to me as though the glue holding the inline controller box together melted when you got so heated :wink:

Seriously though, you will be surprised just how easy this is to fix and you won't have to go through a battlefield to do it.... just send them back and I'll send you a new pair. Although not covered under warranty, as you purchased them from ourselves all it will cost you is the shipping fee.

Visit the website and complete the RMA form and I will sort it from there for you.

Matt
 
Wow, now that is great customer service. I never thought in a million years I could get them replaced. I thought at best I could do a little patch work and use a insane amount of duct tape and get something similar all be it not fully functional headset. For all those that posted here with anything negative, I urge you to take a second and think about who your really mad at. Because I have to tell you any company thats willing to work with you like this cant be as bad as you think. I may still be in shock from this great news, because even as I write this I am finding it hard to believe. I want to thank you personally Matt, and you can trust that I will have nothing but good things to say about you and your company.
 
Hello everyone 😀
i was hoping you could help me out with my medusa 5.1 progamer's headset. The volume in the right ear seems to go a bit quieter than the left after a while which is quite noticeable in games when centralised sounds like radio messages are heard on the left more than the right. This becomes a bit annoying after a while and when i tried balancing through the creative speaker setup the volume switches to the right when its not being affected :roll: . i'm using a soundblaster audigy 4 card and i'm in the UK.
Cheers :)
 
Well I have that very card and I have to say that is an unusuall problem. I would suggest first to play whatever game you are having the most problems with and when you happen to notice it, try swapping out the jacks and see if the problem moves around. Or if you have another headset you could try plugging them in for this test. If the sound remains on that side than it sounds as if the headset is the culprit. IF the sound moves than you know its the card or the software thats problematic. To diagnose the card I would suggest trying it in different modes ie. stereo, 5.1 and mono, this my help determine if its a mixing problem. Possibly updated drivers would help or even using non Creative drivers. If its hardware related than the symptom should be appearent with any mode and with any headset. To go one further, if you have onboard 5.1 you could try that and see if the problem persists, since in fact the game could be causing this. I am a field hardware tech for the computer company I work for and these are the steps I would use.
 
Well after extensive tinkering I have come to the conclusion that the problem's with the front right. The volume is distinctly lower than that coming from the front left which is causing the occasional balance problem. Don't know how to fix this permanently as having to ALT+TAB to desktop and adjust volume levels every few rounds isn't really going to work in the long run. Don't think i can return them now either. :cry:

Tip: When adjusting/bending headband be careful not to snap the plastic joining it to the earcup! 8O 😳
 
What is the differance with the new model V2 from V1? I seem to have an issue with the v1 version that the left side sounds weaker then the right side. I figure if I RMA this I would get the V2 version.
 
The only difference is that the v2 has the microphone permanent on the headset where the v1 it was detachable. As far as the levels problem, when your listening to something or in game try turning off the amp and then switch it back on. I have had a problem here and there with the balance and switching the unit off and then on usually fixes it.
 
I just picked up the gamer edition (v2) from medusa-usa and they sound great. i have an audigy 2 zs. After following the support page's instructions, i was able to get a good bass sound out of these cans. These headphones are of very good make and i would recommend them to anyone with a 5.1 channel card.

I went digging in the forums for an answer to the question: why doesn't the vib vol control do anything? still not sure why, think it is creatives fault and i have NO problem blaming them for their often-faulty sound drivers.

good luck to those of you with issues.
 
Matt,

Is there a difference in the Home Edition Medusa 5.1's and the progamers?

I have had the Home Edition 5.1's for about two months or less and they really are not what I am looking for in a gaming headset. I was expecting great things from the Medusas and my battle buddies (about 30 guys) were waiting on my feedback before purchasing them. I am thinking about going towards a Beyer DT 770s or Audio-technica ATH A500.

Thanks,
 
Really hoping someone can help me out.

I just bought the Pro Gamer v2's and got them yesterday, i dont know if they use the same box's or not but it doesnt say v2 on the box.

Anyways, I play a game called Americas Army and I use an audigy 4 soundcard.

Sometimes when i go to my soundcard settings and go to the bass redirection... its off? but i never TURNED it off.. it just does it somethings. Second the sound in game, if theres a smoke and i look at it, and than look away from it the sound is ALOT louder in the rear.. Maybe this is my configuration on the soundcard or the headsets im not sure.

Second for my calibration. there are times where i have to move it until it sounds like one sound is in the back... and well theres only 1 sound and when i move scroll the button over to certain places, it will make a little tingy noise.. i at first thought it wasnt me to FIND that noise.. but after calibration i would notice that tingy noise would ALWAYS be in the right ear.


EDIT: Ok Its not the 'front' speakers, its the 'center' speaker, and I just went in configuration again and when it said 'put it up until its even with the rest bla bla' thing, i put it on max and it seems to be even with the other speakers now.. i really wish the speaker wouldnt be dimmed out in the first place... but right now i guess its good as long as its working.

Medusa really is the best headsets ive seen or read about -

Matt can you email me, pm me, or maybe even just post here why these headsets are banned from CAL league? i dont know for sure if its ALL CAL or just CAL professional.
 
Matt,

Is there a difference in the Home Edition Medusa 5.1's and the progamers?

I have had the Home Edition 5.1's for about two months or less and they really are not what I am looking for in a gaming headset. I was expecting great things from the Medusas and my battle buddies (about 30 guys) were waiting on my feedback before purchasing them. I am thinking about going towards a Beyer DT 770s or Audio-technica ATH A500.

Thanks,


Everyone in my clan who has medusas ( about 12of them ), say I am an idiot for going with gaming because the home edition's are alot better.

The reason why they say this is because home edition has an amp box compared to the amp inside the volume controller on the gaming ones. NONE of them accually know how big the accual AMP inside the amp box or inside the controller are... so i took it into my own hands and bought gaming ones hoping that the amp box was just made big for the sole fact of being able to put the headsets on top of it.

If there is no difference between the sound quality of the headsets, than the reason its home edition and gaming edition is because the gaming edition is alot easier to carry around to LANS or other gaming events. Home editions would be more difficult taking the amp box with you.

Hopefully matt can imform us all.
 
DrSpray,

Does your clanmates indicate what type of soundcard they are running? Also, what type of settings did they use on the 5.1 surround settings in sound card program.

How far do they have the speakers (in the program) positioned. I have mine at 3'3" on all of them with 60db on the front l/r and -120 for the rear l/r.

I just think footsteps should be heard better. The sound quality doesn't impress me at all.

Maybe matt can help us out, because I really want to give these things a chance. Hell, I could even get some guys in my group to head over to Medusa-Usa and purchase some if I could get them to sound to my liking.

Please help Matt, the FAQ SUPPORT PAGE on the website doesn't solve the issues. And tech support is international.
 
They wont tell me for the sole fact that it has taken some of them 2-6 months just to get the sound perfect for them. They ALL use X-fi xtrememusic... except for me i use audigy 4.

Umm im really impressed with the footsteps, Usually treble and bass all the way up is good for footsteps or atleast 75% bass. Bass redirection on with subwoofer all the way up?

My game really has improved with just these set of headsets, it really is amazing. I use to use plantronics 350, these things bring out the detail so much its rediculous. Just knowing that the persons in the area and not to do anything stupid is really a big deal, and i hope you get your headsets to your liking - I probly wont ask for a new set of headsets even though the center speaker is really dim.

btw: the first thing i did with these was what it says on the FAQS than i loaded game, threw a smoke gernade and slowly turned around and around to see how much of a difference there is in each speaker, than I talked to my leader and asked him if there was anything else i could try.

He said 'swap the front and rear jacks and it mite make a difference'.. I dont know how the headsets are set up, but when they are plugged in the front sounds come in from front speakers, than when you swap them, atleast for me, the front sound is still in front speakers. Make sure in your control panel sound and audio devices, you have that checked as 5.1 also...

idk there are so many things ive read to try to optimize your sound maybe someone should just sticky a big list :). No matter what i definitely feel these are the best 5.1 headsets out, alot of people complain "the whole house can hear whats going on!"... yet it would be ALOT worst if they were using 5.1 speakers =\.

Enjoy,

Dr.SpraY
 
I am planning on getting this headset due to the recommendation of a couple of my gaming buddies. I have a home theater setup that I game on. However, when the theater is in use I use my laptop. My plan is to get a Soundblaster Live External sound card for the laptop so that I can use the headset on both my home theater PC and laptop. My question is which version should I get, the Pro Gamer or Home?

I was thinking I'd get the home because of the amp box would make it easy to use it with the HTPC without having to reach around to rearrange cables. Then my plan is to use one of the cables (shown on the medusa-usa website) to convert the headphone plug to fit the 3+mic plugs on the SB Live external. Will this setup work? Will the lack of an amp on the laptop connection cause a problem? When all is said and done the laptop connection trumps the HTPC connection.

Finally, is there a better external sound card than the SB Live that you'd recommend? I'd like it to be a USB card for various reasons.

Your thoughts are appreciated.
 
Wow, now that is great customer service. I never thought in a million years I could get them replaced. I thought at best I could do a little patch work and use a insane amount of duct tape and get something similar all be it not fully functional headset. For all those that posted here with anything negative, I urge you to take a second and think about who your really mad at. Because I have to tell you any company thats willing to work with you like this cant be as bad as you think. I may still be in shock from this great news, because even as I write this I am finding it hard to believe. I want to thank you personally Matt, and you can trust that I will have nothing but good things to say about you and your company.

Heh, unfortunately I have nothing but bad experience (OK, one order but an expensive one) about Matt and his previous company. Here in the UK we have laws passed a while ago increasing the rights of consumers when making long distance purchases. Matt here apparently decided that they don't apply to him so and hence I threatened to take him to court as Trading Standards said I had a case. Matt then decided to ignore me as he was soon to sell his previous company and take up running Medusa USA. Shame on him. How's that for great customer service?
 
Ok guys.. I've been messing with this for all of about 2 hours.. so please excuse me if it turns out that I'm full of crap.. LOL

I have an x-fi.. I just got my pro-gamer headset.. took me an hour to get it to work at all.. and another hour to figure out the crappy rear and center bass problem.

Tested ONLY with BF2 so far, here are my settings:

Latest X-Fi drivers
CMSS-3d = on
CMSS-3d settings = Stereo Xpand, Auto, and dial all the way up to "front"
24-bit Crystalizer = on settngs adjusted to taste. (about default on mine)
Speakers=6.1
Bass=150Hz
Gain=ON
Redirection =ON
Subwoofer Level = 77%
All speakers = small
Everything else is default on the creative panel(s).

Next open your windows volume control. Click on advanced, and raise the bass to about 80%

Then set system volume to about 45%

Adjustments to the in-line amp:
Set all volume adjustments to 3, and the Vib control to 5.

In BF2 set the sound card to X-Fi, and the settings to High. (Ultra high was reded out for me for some reason)

You have now exactly duplicated my setup. I hope it works for you as well as it has for me.

One note on bass: By turning up the "vib vol" on the amp, you're over-powering the head set. Keep that as low as you can, and boost the bass on the PC 1st via the windows volume control. With Audio stuff, it's never a good idea to max out any one componant.

PLEASE let me know if this worked for any of you..


-RayHoliO
www.joplinGreenScape.com
 
I am currently using the Medusa 5.1 Classic which I purchased a fair while back (just after the review on this site) and haven't had any problems. Just recently, not sure how but I'm guessing due to misuse, one of the plastic parts on the sides has started to split, but a bit of super glue has done the job. Anyway that's not the point of this comment, I am thinking of getting a new pair of medusa's soon, since I will not suffice for anything less than 5.1, since I know what a decent 5.1 headset is like. It will either be the "Medusa 5.1 Home Edition" or "Medusa 5.1 ProGamer Edition V2", but I am leaning towards the Home Edition due to what I think would be a better quality build and amp etc. Is anyone able to confirm that the ProGamer edition is not as good due to reductions for portability.

Thanks in advance, Eddie.
 
Alright, I have a problem with my Medusa Pro Gamer v1 edition headset. I'm using an X-Fi XtremeGamer sound card.

Without bass redirection on I get absolutely no sound coming from my front left channel. I'm testing this under the game mode screen in the Creative software. When I turn bass redirection on and set the crossover frequency all the way to the right at 200Hz, I then test the front left channel. I hear the "front left" voice very faint and muffled, but it appears to be coming at a centered position, because I can barely hear it coming from the right side as well. When I switch the front and rear jacks to the sound card the exact same thing happens to the rear left channel.

I've tested this with 2 different X-Fi sound cards with the same results. If this is a problem with the headset are these still not under warranty? I bought this headset last Sept from the medusa usa site. I tried to fill out an RMA about a month or so ago, but the response I got was to contact Speedlink support. I think they were just passing the buck on to someone else.

These were pretty expensive headphones and I just want them to function correctly. If anyone could offer any help I would be greatly appreciative.
 
Hi there

Firstly, I'd like to say I'm no PC Guru, and I can only comment on my own experiences/experimentation, but somehow, I've managed to get my Medusa 8790 Headset & Amp to provide decent Bass in the Front Centre & Rear Speakers, using a Creative Soundblaster Xtreme Music Soundcard in 5.1 mode.....

Unbelievable, but true

It's took nearly 2 weeks of real Pain-In-The-Ass messing about with my system, but I'm glad to say, when I play Battlefield 2 now, I experience some stunning and mind-blowing, (literally), sound effects

Yes, like a lot of people, when I initially installed & hooked-up/connected my new X-Fi Soundcard and Medusa 8790 Heaset, I also experienced the tinny, non-realistic, Bass re-production in the Front Centre and Rear Speakers, which I confirmed with the Battlefield 2 'Grenade Test', as mentioned in previous posts

I subsequently searched endless forums and Creative support pages trying to find a solution to this silly, but niggling problem

I've tried most of the solutions - full, current driver updates, beta soundcard drivers, KX project drivers, swapping front/rear speaker jacks, re-direction of the Subwoofer, un-installing & re-installing the soundcard etc, etc, etc - all to little or no effect - except to really screw up my initial installation of my X-Fi soundcard, resulting in innumerable roll-backs and system restores

Then, lo-and-behold, after my nth complete re-install of my X-Fi soundcard & software, I was reconfiguring my Audio preferences in the Creative Console Launcher/THX window and I noticed that my Bass reproduction in the Front Centre and Rear Speakers was drastically improved. I eagerly booted-up Battlefield 2, performed the Grenade Test and yes, genuine Blasting Bass in the aforementioned speakers

Whoop De Fu@king Doo!

So, what's the solution then?

As I mentioned previously, I can only comment on my own experiences/experimentation/system - what has worked for me may not work for you - it may screw up your system as much as mine - so proceed at your own risk

Here's what I did on my last re-install, (make sure you create a restore point before any major system change/uninstall)

1 - Removed all Creative Soundcard drivers via Add/Remove Programs
2 - Uninstalled the X-Fi Xtreme Music card via Device Manager
3 - Booted into Safe mode and used Driver Cleaner on Creative Audio and Creative Audio Lite settings Drivercleaner.net
4 - Deleted the Creative folder while still in Safe Mode (C:/Program files/Creative)
5 - Turned off my PC (i.e. Powered Down)

Now, the following operation is the important part and is the only thing I did differently to my initial installation

6 - I made sure that the Medusa Headset, Amp Box, Mirophone Jack and Audio Jacks were fully set up, connected to each other and the Amp Box was switched on

7 - VERY IMPORTANT - I DISCONNECTED THE MICROPHONE AND AUDIO JACKS FROM MY SOUNDCARD, (i.e. the Red, Green, Black and Yellow Jacks that plug into the rear of my sondcard)

8 - I then Powered up my PC and re-installed the soundcard drivers using the original installation CD

9 - After another re-boot, (I think), I came to the X-Fi intro screen and set-up options - this is where the set-up program asked me to insert the appropriate speaker cables/audio jacks (Red=Microphone, Green=Front L/R Speakers, Black=Rear L/R speakers and Yellow=Centre/Subwoofer)

10 - This is the trick - you require 'power' in the Medusa Amp Box and hence in the 8790 Headset for the Headset speakers/mike to 'register' properly with the soundcard - I'm probably wrong, but it's the only major difference from my original installation

11 - Voila - I had literally stumbled upon the solution, (for my system anyway) - I was absolutely gob-smacked when the Bass started working correctly

I would like to test this theory/procedure again just to be sure, but I'm really loathe to upset my already delicate soundcard/system again - I don't want to lose my precious Bass.....

Apologies for the long post, but I'm trying to be as thorough as possible
(This 'fix' has cost me nearly 20 hours of re-booting and re-jigging my PC)

So, please feel free to try my method above, but as I said, you proceed at your own risk and I will not be held responsible for any problems or crashes you may incur

Best of luck and I hope it works for you - Please post back with any good/bad results - I'll try to help if I can, (no promises)

Got to go - I'm off to catch up on my Battlefield 2 Surround Sound experience - this Headset is seriously cool (now)

Live Well
Felfy
(FelfyBF - BF2 name)