Question MemTest86+ fails but MemTest86 doesn't

[gabrielpiccolo4]

Hi,

I've been facing issues with memory corruption, specially playing games. I found that MemTest was failiing even with JEDEC, currently the errors are failing with setting 6000 MHz EXPO1, because JEDEC doesn't fail often.

MemTest86+ version: 7.20
Memtest86 version: 11.2

Memory: KF560C30BBEK2-32
Motherboard: MSI B650M Gaming Plus Wifi
CPU: Ryzen 7 7700

Is the test MemTest86+ trustable?
Or should I just try to format Windows for a try (it's going to be my fourth time 😢)?

Thank you all!

 

[helpstar]

update BIOS of motherboard
if memtest is failing, it´s a ram or CPU or compatibility problem
fresh install of windows won´t change that

 

[gabrielpiccolo4]

update BIOS of motherboard
if memtest is failing, it´s a ram or CPU or compatibility problem
fresh install of windows won´t change that

Thanks for the input!

I updated the BIOS to the latest, it's actually a beta version with memory compatibility optimizations, but unfortunately it didn't work.

Do you suggest any software that I could use to identify if it's a CPU or motherboard problem?

I tried single slots, JEDEC, 6000 MHz, and all fails. I tried using another ram module as well (the same kit KF560C30BBEK2-32) but it fails.

The problem is that the errors doesn't occur always, it becomes more difficult to test.

 

[helpstar]

try a different kit, eventually using the compatibility list on the support homepage of the motherboard

did you reset the BIOS by jumper after updating the BIOS?

 

[gabrielpiccolo4]

try a different kit, eventually using the compatibility list on the support homepage of the motherboard

did you reset the BIOS by jumper after updating the BIOS?

I haven't tried using the jump, but I updated using M-Flash, and loaded default values. I can try.

This kit KF560C30BBEK2-32 is on the QVL of the motherboard, I don't have another kit to test but I can send to an assistance store so they can try.

If we find a compatibility problem between this kit and the motherboard, does sending a report to MSI they fix the issue maybe?

 

[helpstar]

did you try profile EXPO 2?

 

[gabrielpiccolo4]

did you try profile EXPO 2?

I haven't, because JEDEC and EXPO1 are failing, but I'll give it a try!

I updated the question with my CPU, Ryzen 7 7700.

 

[SyCoREAPER]

EXPO has been absolute unreliable for me.
I don't think it's BIOS strictly because it happened on both Asus and MSI boards

Try setting to EXPO 2 and then manually setting everything manually to what EXPO 2 was going to do. 'Auto' doesn't work for crap.

 

[helpstar]

EXPO has been absolute unreliable for me.
I don't think it's BIOS strictly because it happened on both Asus and MSI boards

Try setting to EXPO 2 and then manually setting everything manually to what EXPO 2 was going to do. 'Auto' doesn't work for crap.

Always depends on CPU, motherboard, BIOS and RAM model.
Worst case would be that the motherboard or CPU is faulty. 1st try would be replacing the cheaper parts like the RAM, with a different model

is the CPU socket of the motherboard faulty? bent or discolored pins

I haven't, because JEDEC and EXPO1 are failing, but I'll give it a try!

I updated the question with my CPU, Ryzen 7 7700.

Where did you plug in the RAM? slot A2 and B2 would be preferred (2nd and 4th slot from CPU counting)