Question MiniPC BIOS

[santigaite]

I purchased a device through the Amazon store marked "13th Gen 4K Mini Gaming PC Windows 11 Pro, Intel Core i9 13900H, 32GB DDR5 2TB PCIe" and the seller was KingnovyPC.

The device was supplied without a manual or any indication to be able to update BIOS, and no matter how much I request it, they do not provide me with the site to download BIOS updates.

I need help in this regard, I provide a couple of images of the Motherboard.

 

[helpstar]

please post some pictures of the case as well
any labels on it like brand and model?

why do you wanna update the BIOS?

what motherboard model is shown in the BIOS if you can enter the BIOS?

 

[santigaite]

please post some pictures of the case as well
any labels on it like brand and model?

why do you wanna update the BIOS?

what motherboard model is shown in the BIOS if you can enter the BIOS?

I think the Amazon link for the product may be more useful than a photo of the case.
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https://www.amazon.es/gp/product/B0CMTTXMF1/ref=ppx_od_dt_b_asin_image_s00?ie=UTF8&psc=1
---
It's not that I want to update the BIOS, but I want to be able to do it and be aware of the updates that exist, especially in these times with Intel architectures, in any case it is necessary to know the support information and have a manual, in my country It is illegal to sell products without the corresponding manual.

This is exact data taken from the current BIOS.
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Aptio Setup - AMI

Project Version B007
Build Date and Time 12/19/2023 16:57:32
Silicon Version 0C.00.8B.10
Board Name Default string
Processor Information
Name RaptorLake ULT
Type 13th Gen Intel(R) CoreT i9-13900H
EC FW Version E006
ME FW VErsion 16.1.25.2049
Version 2.22.1287 Copyright (C) 2023 AMI
---

And I would say that on the Motherboard you can see

BQM6 MB VER:B
J2409

 

[helpstar]

it´s a Chinese derivative product
have a look at the location of the seller: Dongguan City, Guangdong Province, China

Shop - kingnovypc

maybe write them directly on social media about your needs


so no label anywhere on the case?

you could search on chinese sites for a BIOS and if you are lucky an update could be somewhere.

But to be true, it´s a "black box" use as is and isn´t supported like other miniPC brands do

 

[Eximo]

If I recall, only the 13900HX processor shares the same design as the desktop chips. The 13900H should not be affected by the current 13th/14th gen issues.

I agree, they probably only made one BIOS for the board and only follow on boards might come with newer ones. These things are cheaper than more known brands for a reason and continued support is certainly a huge cost that is easily omitted.

 

[Gururu]

Yes dont mess with the BIOS if you cant find product specific updates. Does the current BIOS allow you to offset the Vcore or limit the max voltage in any way?

 

[geofelt]

Vote with your wallet.
Return it to Amazon in favor of a different unit with support.