Question Minitool ShadowMaker Clone doesn't Clone Outlook Data

Jul 13, 2020
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I cloned a HDD to a SSD with MiniTool ShadowMaker and everything works except the Outlook data wasn't copied over. The profile was saved but the emails had to be redownloaded and the contacts weren't there. I've done this multiple times with different computers and get the same result. Not sure why this is happening. Is there a fix or some other free cloning software people recommend?
 

USAFRet

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Mar 16, 2013
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I cloned a HDD to a SSD with MiniTool ShadowMaker and everything works except the Outlook data wasn't copied over. The profile was saved but the emails had to be redownloaded and the contacts weren't there. I've done this multiple times with different computers and get the same result. Not sure why this is happening. Is there a fix or some other free cloning software people recommend?
A "clone" is a 100% copy off to a new drive. It cannot leave off parts.
Apparently, what you're using is not an actual 'clone' tool.

What drives are involved here?
Make/model/size of all, please.
 
Jul 13, 2020
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We use multiple different hard drives to usually a WD Blue 500GB SSD. I don't think the drive is the issue, probably the software. It just advertises itself as cloning from one disk to another. I install it on a windows computer with the HDD and plug in the SSD externally. Then it clones the disk the software is installed on onto the SSD. Any other software recommendations?
 

USAFRet

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I use Macrium Reflect for this.
A clone is a clone is a clone. It can't selectively leave off parts of it.

I asked about the drives, because size and type matters.

But....

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Specific steps for a successful clone operation:
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Verify the actual used space on the current drive is significantly below the size of the new SSD
Download and install Macrium Reflect (or Samsung Data Migration, if a Samsung SSD)
If you are cloning from a SATA drive to PCIe/NVMe, install the relevant driver for this new NVMe/PCIe drive.
Power off
Disconnect ALL drives except the current C and the new SSD
Power up
Run the Macrium Reflect (or Samsung Data Migration)
Select ALL the partitions on the existing C drive

If you are going from a smaller drive to a larger, by default, the target partition size will be the same as the Source. You probably don't want that
You can manipulate the size of the partitions on the target (larger)drive
Click on "Cloned Partition Properties", and you can specifiy the resulting partition size, to even include the whole thing

Click the 'Clone' button
Wait until it is done
When it finishes, power off
Disconnect ALL drives except for the new SSD
This is to allow the system to try to boot from ONLY the SSD
Swap the SATA cables around so that the new drive is connected to the same SATA port as the old drive
Power up, and verify the BIOS boot order
If good, continue the power up

It should boot from the new drive, just like the old drive.
Maybe reboot a time or two, just to make sure.

If it works, and it should, all is good.

Later, reconnect the old drive and wipe all partitions on it.
This will probably require the commandline diskpart function, and the clean command.

Ask questions if anything is unclear.
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