G
Guest
Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
Pentium 4, 512k Ram, XP Pro SP2, Norton Antivirus, Microsoft
Antispyware, Zone Alarm He has full administrative rights.
This is my boyfriends computer and he can't remember if he installed
anything other then DotNet Framework during this time, so maybe this is
the culprit. Anyway, the first thing that happened was that he couldn't
use the Search Assistant.
He got the error: "A file that is required to run search companion
cannot be found. You may need to run setup" I tried everything to fix
this but to no avail. Then, he found out that many other XP Pro
features were unavailable as well.
He can't run "MANAGE" or any of the other MMC console features along
with DEFRAG. He receives the error, Cannot open <Snap-in Name>” when he
tries to start MMC.
Microsoft has an article on it, but the workaround involved "offline
files" and didn't work. I have been researching this for over a week
and some things that I found involved registering a file, (msxml3.dll),
but running regsvr32 C:\Windows\system32\msxml3.dll fails as well. I
also read something where installing Microsoft XML Parser (MSXML) 3.0
Service Pack 4 (SP4) would fix this problem, but that didn't work
either. [image:
http://help.lockergnome.com/style_emoticons/default/mad.gif]
I don't know if I've given enough information, but I have to start
somewhere! It was this wonderful group of people that helped me solve
another problem that I had last year and I'm betting that someone may
have experienced this or might at least help me go in the right
direction. I've worn out my search engine and tried almost everything
that I thought looked feasible.
Thank you in advance!
Cheryl
--
ctmink
------------------------------------------------------------------------
ctmink's Profile: http://www.iamnotageek.com/member.php?userid=13226
View this thread: http://www.iamnotageek.com/showthread.php?t=1819076248
Pentium 4, 512k Ram, XP Pro SP2, Norton Antivirus, Microsoft
Antispyware, Zone Alarm He has full administrative rights.
This is my boyfriends computer and he can't remember if he installed
anything other then DotNet Framework during this time, so maybe this is
the culprit. Anyway, the first thing that happened was that he couldn't
use the Search Assistant.
He got the error: "A file that is required to run search companion
cannot be found. You may need to run setup" I tried everything to fix
this but to no avail. Then, he found out that many other XP Pro
features were unavailable as well.
He can't run "MANAGE" or any of the other MMC console features along
with DEFRAG. He receives the error, Cannot open <Snap-in Name>” when he
tries to start MMC.
Microsoft has an article on it, but the workaround involved "offline
files" and didn't work. I have been researching this for over a week
and some things that I found involved registering a file, (msxml3.dll),
but running regsvr32 C:\Windows\system32\msxml3.dll fails as well. I
also read something where installing Microsoft XML Parser (MSXML) 3.0
Service Pack 4 (SP4) would fix this problem, but that didn't work
either. [image:
http://help.lockergnome.com/style_emoticons/default/mad.gif]
I don't know if I've given enough information, but I have to start
somewhere! It was this wonderful group of people that helped me solve
another problem that I had last year and I'm betting that someone may
have experienced this or might at least help me go in the right
direction. I've worn out my search engine and tried almost everything
that I thought looked feasible.
Thank you in advance!
Cheryl
--
ctmink
------------------------------------------------------------------------
ctmink's Profile: http://www.iamnotageek.com/member.php?userid=13226
View this thread: http://www.iamnotageek.com/showthread.php?t=1819076248