Modem going off line

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

This may not be the NG for this but occasionally my modem goes offline for a
reason which I haven't determined. The only way I know to get it back on
line again is to close and restart the computer, and then I can redial.
Otherwise, I can't.

I feel there must be some way of re-setting the modem without having to
close down and open up again. Is there?

Rob Graham

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi,

Have you reinstalled/updated the modem driver yet? Not from Windows Update,
but from the manufacturer.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Rob graham" <rttgrahamwow@btinternet.com> wrote in message
news:dg1s75$mfk$1@nwrdmz02.dmz.ncs.ea.ibs-infra.bt.com...
> This may not be the NG for this but occasionally my modem goes offline for
> a reason which I haven't determined. The only way I know to get it back on
> line again is to close and restart the computer, and then I can redial.
> Otherwise, I can't.
>
> I feel there must be some way of re-setting the modem without having to
> close down and open up again. Is there?
>
> Rob Graham
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

"Rick "Nutcase" Rogers" <rick@mvps.org> wrote in message
news:%23Q0Wp1vtFHA.256@tk2msftngp13.phx.gbl...
> Hi,
>
> Have you reinstalled/updated the modem driver yet? Not from Windows
> Update, but from the manufacturer.
>

No I haven't. Good idea.

Rob

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

"Rick "Nutcase" Rogers" <rick@mvps.org> wrote in message
news:%23Q0Wp1vtFHA.256@tk2msftngp13.phx.gbl...
> Hi,
>
> Have you reinstalled/updated the modem driver yet? Not from Windows
> Update, but from the manufacturer.
>

I've now done this and the first time I tried to dial, the modem failed,
saying 'no dial tone' - which is the message I usually get, and then have to
reboot the computer to reset the modem. It always works after a reboot. So I
come back to my original question, is there a way of resetting the modem
without a reboot?

Rob

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi,

No, but I suspect you may have a hardware issue (meaning you will need to
replace the modem).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Rob graham" <rttgrahamwow@btinternet.com> wrote in message
news:dg3d5c$m8q$1@nwrdmz02.dmz.ncs.ea.ibs-infra.bt.com...
>
> "Rick "Nutcase" Rogers" <rick@mvps.org> wrote in message
> news:%23Q0Wp1vtFHA.256@tk2msftngp13.phx.gbl...
>> Hi,
>>
>> Have you reinstalled/updated the modem driver yet? Not from Windows
>> Update, but from the manufacturer.
>>
>
> I've now done this and the first time I tried to dial, the modem failed,
> saying 'no dial tone' - which is the message I usually get, and then have
> to reboot the computer to reset the modem. It always works after a reboot.
> So I come back to my original question, is there a way of resetting the
> modem without a reboot?
>
> Rob
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Without knowing what modem and it capabilities, You could try send "ATZ"
to it from inside Hyperterminal.

Rob graham wrote:

> "Rick "Nutcase" Rogers" <rick@mvps.org> wrote in message
> news:%23Q0Wp1vtFHA.256@tk2msftngp13.phx.gbl...
>
>>Hi,
>>
>>Have you reinstalled/updated the modem driver yet? Not from Windows
>>Update, but from the manufacturer.
>>
>
>
> I've now done this and the first time I tried to dial, the modem failed,
> saying 'no dial tone' - which is the message I usually get, and then have to
> reboot the computer to reset the modem. It always works after a reboot. So I
> come back to my original question, is there a way of resetting the modem
> without a reboot?
>
> Rob
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Thanks Bob

Rob

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hope that sorts it for you.

Rob graham wrote:

> Thanks Bob
>
> Rob
>
>