Modem

[izzy]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I am trying to use the modem for the first time on a
Toshiba laptop (Satellite Pro). I keep getting an error
680 message. The modem is properly connected to the wall
jack.
I see that the modem is assigned COM3. In device manger,
there is no COM3 port, only COM1.
Do I need to 'Add Hardware' COM3? And if so, when I go
to 'Add Hardware' the computer automatically installs COM4.
How can I force a COM3 addition? And, will this solve the
problem???

Thank You.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I am having the same problem with a Gateway 600YGR. I
thought it was a problem with the modem, and installed a
PCMCIA modem from US Robotics - and it gives the same
error.
So, I then formatted the HD and installed XP Fresh and
STILL have the same problem.
Any Ideas?
>-----Original Message-----
>I am trying to use the modem for the first time on a
>Toshiba laptop (Satellite Pro). I keep getting an error
>680 message. The modem is properly connected to the wall
>jack.
>I see that the modem is assigned COM3. In device manger,
>there is no COM3 port, only COM1.
>Do I need to 'Add Hardware' COM3? And if so, when I go
>to 'Add Hardware' the computer automatically installs
COM4.
>How can I force a COM3 addition? And, will this solve
the
>problem???
>
>Thank You.
>.
>